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Customer Ratings & Reviews

Your price for this item is $1,199.95
The comparable value price is $1,199.99

Customer reviews

Rating 4.5 out of 5 stars with 1413 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 9.1-Channel Soundbar with Wireless Subwoofer and Dolby Atmos/DTS:X for its awesome sound quality, great bass, and the immersive Dolby Atmos experience. Many find the setup process to be very easy and enjoy its ease of use with their TVs. However, some customers have experienced connectivity issues and find the battery life to be just ok. Additionally, a few customers have noted that the remote is not back-lit and have expressed concern over the charging design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,413 reviews
  • Rated 5 out of 5 stars

    Thanks for the great deal and price .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the great deal this is a great sound bar at a great price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    No sound even though connected to Sony TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great when it works. When I turn it on with my Sony TV (Via eARC HDMI cord), everything shows it’s working but I get no sound. In speaking with both Sony & JBL, neither is taking responsibility for it or heard of this problem.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking for time to provide a feedback. We'd like to work with you directly to troubleshoot the issues you're experiencing with our JBL Bar 9.1 Soundbar. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get your money’s worth. Recommended to family and friends and they ended up purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Base

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful base. It's really good for movies. I hope it had some kind of app control.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Setup, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Convenient sound on a whole new level

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had home theater systems in the past with a component amp and speakers that I had to wire. When I needed something simpler, I went for a soundbar system with a subwoofer. The sound quality and spatial positioning weren't as great, but the convenience made up for it. Now I got this beast. The setup was very easy. I just had to plug it in; I already had an optical cable in place, so the only real setup I had to do was reprogram my TV remote. Otherwise, the remote that comes with the unit has all the controls you really need. The subwoofer connected itself, I didn't have to do anything but plug in the power. Once I had it hooked up, the first thing I did for a test was play Star Wars ("first" movie, episode 4, A New Hope) to see how it handled the opening scene. I put the wireless back speakers in the corners behind me, cranked up the sound, and sat comfortably. The opening score sounded bright and rich and filled the room. So far so good! Then the imperial cruiser boarded the rebel ship. OMG. That bass shook the whole house. The sub-audio rumbling was like being there, or at least like being in a theater. The movie was compatible with Dolby Atmos, so it did a great job of positioning the sound. I also streamed music from my phone over bluetooth, and it just worked. Again, the sound was awesome. Overall, I really enjoy this system. It is easy to set up and super convenient without having to worry about wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jvl sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound for the price $$$ I recommend it thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing system

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I had this item for several months and it’s the best thing I bought, it’s worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need Help

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can any one that has purchased this bar tell me or give web site an order number to order the Side Caps for the sound bar and side caps for detachable speakers please.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      For the side caps availability of your JBL Bar 9.1, please contact our customer support for assistance. JBL

  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buy exelent i prefer my doter got one to extra

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not great rear surround

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to get another brand rears when disconnected are to low for 4 feet behind me to hear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally recommend this to everyone!!! Is worth the price! You won’t regret it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice this good quality good stability and strong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad connections

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every once in a while the bar loses sound and has to be restarted.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    good base but HDMI not stable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hdmi faulty. Good bass but average treble and midrange

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for providing your feedback with our JBL Bar 9.1 TWS. We're always looking for ways to improve. If you need any help with our products, kindly reach out to our Customer Support. https://support.jbl.com/us/en/ JBL

  • Rated 5 out of 5 stars

    BOSSome!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always sold out for a reason so get it while you can or you will regret that you didn't!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top purchase! Thanks to Antonio and Jorge the manager

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The fact that I don’t have to keep the rear speakers always mounted is a bonus feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and delivered very fast. I will rate 5/5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets whatsoever! Does exactly what it says on the box. Great value for money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing flexibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile. Hands down the best value available

    I would recommend this to a friend