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Customer reviews

Rating 4.5 out of 5 stars with 1413 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the impressive sound quality and powerful bass of the 9.1-Channel Soundbar, also noting its simple setup and ease of use with their TVs. However, some customers have experienced connectivity issues and expressed concerns about the battery life. Additionally, a few customers have mentioned the remote control's lack of backlighting and the inconvenience of the charging design. Finally, the limited number of HDMI inputs was a concern for a small number of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,413 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sound the bar sends out. Speakers detach easily and sound great when positioned differently also. The bass sounds really good. Very much worth the $. Was super easy to hook-up. I did it all myself. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well Implemented

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical that the Bar 9.1 would meet my expectations, but was pleasantly surprised at efficacy of the Atmos effect and the room filling sound that it produces. I have retired my receiver and and discrete speakers as a result, and much to my wife’s satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, sounds even better. Have it for a while now. Haven’t had a problem, love the fact that I can place the small speakers around the living room for even better sound. Feels like I’m at the movies all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best sounding sound bar I ever heard. The wireless speakers are so convenient and have a clear crisp sound. I love it, I’m looking to buy one for my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10 out of 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surround sound. This unit makes it easier to adjust sound and continue to hear voices without needing to turn the tv up so loud. Product looks great and is an easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound I ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The incredible house-shaking 10" subwoofer was attractive enough, but the way you can detach the side speakers to make them wireless rear speakers really tops this one off for me. My dad couldn't even tell where the sound was coming from saying he heard it everywhere

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great sound - Some issues need to be resolved

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound, quality and use of wireless rear speakers. Converts a clean living room into a theater in no time. I have a 5.2.4 Bowers and Wilkins/SVS home theater in my basement and while the JBL sound bar doesn't quite keep up, I'm never disappointed when watching a movie on this. (There is no replacement for larger drivers/enclosures). This subwoofer is no slouch. It will absolutely shake the house, I am genuinely impressed. Downfalls: - Falls out of sync with the Google home all the time. - Sometimes video pass through has errors and flashes or just will not play and I have to disconnect power and reconnect to get it working again, issues you should not have at this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    100% would recommend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is amazing. I use it for everyday things I watch on YouTube and for movies and music. It blows my mind with all of those. The bass is incredible and shakes the whole house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Unexpected sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was SHOCKED when I first heard the sound quality! Totally unexpected. The speakers that detach stay charged long, overall a great system. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expensive, but worth it for the details.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my biggest grip with soundbar systems is the way most run wires between the surround sound speakers and subwoofers. It usually means having to put the subwoofer next to your couch or run wires all over the place. For me, this has always bothered me because it can lead to an unappealing living room, aesthetically. This is where the JBL 9.1 shines. There is something so awesomely futuristic about how the rear speakers connect wirelessly and also how great the whole setup manages to sound. The included subwoofer is a BEAST of a unit (both in performance and size) that easily outdoes budget systems like the Vizio M-Series (this one replaced an M51A and M512) and the audio sounds clear without any crackling or distortion. Ditto on the surround. I can be sitting off-center and with system to the side of me, and I can still make out surround sound portions of audio clearly. All this being said, there are some small nuisances here and there. For example, sometimes audio cuts out ever so briefly and I'm not sure if this is an issue with the bar itself or just interference from the (many) wireless items in my house. Regardless, this doesn't happen often and I can easily go 3-4 hours watching things without it happening. Another thing is that the surrounds don't charge (when connected to the bar) unless if the system is in stand-by. So while you can use them if they're discharged or low on battery while connected to the bar, they won't actually charge unless if the system is off and in stand-by. A way to remedy this is by just having a USB charger (either portable or wall charger) and a couple of 6-10ft microUSB cables to easily plug the surround sound speakers in. Since discharged speakers can be used if plugged in, this will avoid having to remove them from speaker stands (if you plan on doing this) or if you forget to charge them. These small issues aside, this soundbar is easily worth the money if you can find it on sale. At full price...well, if you can afford this system at full price without batting an eye then yes, it still would be too!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great soundbar.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is compact, and easy to setup. My TV is older so I am using optical fiber cable instead of ARC HDMI, but the sound quality is great. I play movies as well as music and the sound field is rich and faithful to the movie. Dialog clarity was a concern and I am happy this speaker provides clear dialog even for louder movies. The bass is powerful and I keep it at 4/5 max for sufficient thump without making it overpowering. The detachable speakers retain the charge comfortably even for 3 hour long Bollywood movies. Overall for the price this is a great buy. I would highly recommend for medium to large rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my JBL Soundbar!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech installed my JBL Soundbar. You pay for the service so use it! What an excellent sound emitting from this system. I have a rather large family room and the new atmosphere provided by this system is extraordinary.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product Great Sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now had this for just about two years and it has exceeded my expectations. Still sounds great to this day. Very nice being able to disconnect two smaller speakers from the bar for full surround sound feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid setup, falls short

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning for Sonos. The bass is where it shines. However, the lack of being able to make adjustments lead to us returning. The bass would drown out some of the vocals. The detachable rears are cool though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system was absolutely amazing. Very easy to set up and connect. The sound was exceptional. I only returned it because it was WAY too much for my tiny 500sqft apt. When I own a home someday I will 100% buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing its sad that i had to contact jbl to replace the soundbar because it will not charge the speakers. But they have been very friendly and right to the point

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fantastic system.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although an audiophile might not enjoy the sound, it is stunning for a casual home cinema fan. It’s loud, has convincing atmos performance and the truly wireless speakers provide a lot of flexibility.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the Best / Dollar 4 Dollar

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the Line Product. Self calibration system. Dolby Atmos Sounds Detachable Speakers Simply a Man's Cave Dream come true

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great and versatile system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a very good system to use with music, games and movies. I have had it for about 2 months and it works great. Battery life on detachable speakers lasts long enough for a days use, and I love the versatility of being able to put them wherever I want. I saw another review of a guy mentioning the sound quality was poor for music, but I think it sounds great for music as well. I just found a place I like to put the detachable speakers when listening to music instead of movies or games. I also see people saying the center speaker does not work well for dialogue, yet another thing I have not experienced. I am mainly watching movies on Xbox, Netflix, Hulu etc.. and dialogue has been clear without having to overly increase the volume. (FOR PEOPLE WONDERING ABOUT ATMOS WITH HIGH CEILINGS) I have probably 15-18ft ceilings in my living room which made me almost not purchase this system. Although I am not getting the full effect of atmos, it still doesn’t sound bad, and still adds more of an immersive sound just not what was probably intended. All in all I am very pleased with the system. The only thing I don’t like, and this may be from my tv (oled b7a) having ARC and not eARC. Is when I plug my Xbox directly to soundbar and then to tv in order to actually get Dolby atmos, I have noticed a slight bit of video quality loss which I really don’t like. It still shows I am getting Dolby vision and all that, but the video quality is definitely worse than when my Xbox is plugged directly to tv. So because of this I haven’t been using the through port. If anyone has any information or feedback about this issue it would be much appreciated. But other than that the sound quality is still great either way

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    JBL BAR 9.1 Pure Bass!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the JBL soundbar while I waited for SONOS that was backordered. The sound was great and the bass was over the top fantastic. If I were to compare the two since I now own the SONOS, I'd say the SONOS was a better choice as it has everything that I wanted in a soundbar. However, I would have been thoroughly happy with the JBL had I not made my mind up from the start. Not to mention the bass that the JBL puts out I believe is superior to the SONOS sub and it's HALF THE PRICE! Also, I liked the true wireless surround speakers and the charge lasted a day may two but, I didn't like charging placing charging placing charging... yes, a small inconvenience and for the price, worth it!

    I would recommend this to a friend