Customer Ratings & Reviews

Great modern soundbar able to maximize the current tech and software. I was very surprised on the great quality of the wireless rear speakers. I've switched over from an old 7.1 Denon with 3001 KEF satellites and very impressed with the JBL quality.

Great surround sound. This unit makes it easier to adjust sound and continue to hear voices without needing to turn the tv up so loud. Product looks great and is an easy setup

Have had some issues with connecting to wifi to support updates. Had to call JBL customer service and that was a joke. Eventually got it figured out on our own. Good sound but we like the JBL 3.1 much better. Better bass and sound.

After all this time this product still rocks! Very happy with purchase

Top of the Line Product. Self calibration system. Dolby Atmos Sounds Detachable Speakers Simply a Man's Cave Dream come true

Works great, sounds even better. Have it for a while now. Haven’t had a problem, love the fact that I can place the small speakers around the living room for even better sound. Feels like I’m at the movies all the time.

I was SHOCKED when I first heard the sound quality! Totally unexpected. The speakers that detach stay charged long, overall a great system. Would recommend

I really like the sound the bar sends out. Speakers detach easily and sound great when positioned differently also. The bass sounds really good. Very much worth the $. Was super easy to hook-up. I did it all myself. Very happy with my purchase.

This sound bar is amazing. I use it for everyday things I watch on YouTube and for movies and music. It blows my mind with all of those. The bass is incredible and shakes the whole house.

I was skeptical that the Bar 9.1 would meet my expectations, but was pleasantly surprised at efficacy of the Atmos effect and the room filling sound that it produces. I have retired my receiver and and discrete speakers as a result, and much to my wife’s satisfaction.

Reviews are so insightful. Thanks to everyone that took the time to share their views on the JBL system. Here are my experiences in purchasing and hearing the system: 1) I listened to the system in Best Buy. Big Sound! Does it translate to the home in a normal setting? 2) Multiple complaints on the system from many review platforms. Did it translate to my home? At $1,200 for a sound bar/subwoofer, it warranted probing into reviews and talking to Best Buy installers first. My thoughts and recommendations: 1) Yes, the sound is “Big” at home. I had “Avengers: End Game” on and was pleasantly surprised at the detachable satellite surround sound (ATMOS). The removable speakers helped emerse you in the experience! Light-years better than my 4 year-old Samsung soundbar and subwoofer. 2) The bass, mid and low tones are exceptional. A “wow”. 3) Highly recommend having Best Buy installers put in. Is it hard, no? But wanted them to take responsibility that everything would work properly (eg: Chrome Casting, satellite speakers, ect) 4) I use the audio system to run Spotify (Chrome Casting). Works great. Nice sound. Reminder it is a soundbar, but 10x’s better then Alexa. Now for “watch outs”! (Did the negative reviews transfer to my home?): 1) So far not experiencing the satellite speaker charging issues. Note: When you turn your TV OFF, the bar should indicate “Standby”. The end speakers should then show a charging “red dot”. 2) Sound Interruptions to satellites. Yes, 3 interruptions in 2 hours (2-3 seconds). Question: Is it something in our house hampering the signal or is it a JBL engineering flaw. Unknown. 3) Trouble hearing the higher tones or voices. In TV mode, no. In Movie mode, somewhat. The music and/or fight scenes tend to over-power the voices. My hope is with enough feedback that JBL could remedy this through firmware updates. Overall, the system has exceptional sound! Can you get more reliable and better sounds with dedicated satellites at 2x’s the price (Sonos), sure. Also, my wife “approves” of detachable satellites vs permanent fixtures- JBL functionally works best for my situation. Where the system has some issues, you have to decide if these are tolerable or deal brakers!

Excellent sound, I can say its quality is very good.

The incredible house-shaking 10" subwoofer was attractive enough, but the way you can detach the side speakers to make them wireless rear speakers really tops this one off for me. My dad couldn't even tell where the sound was coming from saying he heard it everywhere

Sounds amazing its sad that i had to contact jbl to replace the soundbar because it will not charge the speakers. But they have been very friendly and right to the point

Totaltech installed my JBL Soundbar. You pay for the service so use it! What an excellent sound emitting from this system. I have a rather large family room and the new atmosphere provided by this system is extraordinary.

I have now had this for just about two years and it has exceeded my expectations. Still sounds great to this day. Very nice being able to disconnect two smaller speakers from the bar for full surround sound feeling.

The system was absolutely amazing. Very easy to set up and connect. The sound was exceptional. I only returned it because it was WAY too much for my tiny 500sqft apt. When I own a home someday I will 100% buy again.

Ended up returning for Sonos. The bass is where it shines. However, the lack of being able to make adjustments lead to us returning. The bass would drown out some of the vocals. The detachable rears are cool though.

Worth its price , I maximize it a lot , great sound , and bass , and very beginner friendly Quick and easy set up I gave it 4 stars to show you it’s not a paid reviewer or bot

I love the sound, quality and use of wireless rear speakers. Converts a clean living room into a theater in no time. I have a 5.2.4 Bowers and Wilkins/SVS home theater in my basement and while the JBL sound bar doesn't quite keep up, I'm never disappointed when watching a movie on this. (There is no replacement for larger drivers/enclosures). This subwoofer is no slouch. It will absolutely shake the house, I am genuinely impressed. Downfalls: - Falls out of sync with the Google home all the time. - Sometimes video pass through has errors and flashes or just will not play and I have to disconnect power and reconnect to get it working again, issues you should not have at this price range.