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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1413 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the impressive sound quality and powerful bass of the 9.1-Channel Soundbar, also noting its simple setup and ease of use with their TVs. However, some customers have experienced connectivity issues and expressed concerns about the battery life. Additionally, a few customers have mentioned the remote control's lack of backlighting and the inconvenience of the charging design. Finally, the limited number of HDMI inputs was a concern for a small number of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,413 reviews
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Fantastic, but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has been nagging me for years to go wireless. It cetainly does look better without all the yards of cables everywhere. My previous system was a Polk Audio 5.1 wired system and I will say the Polk bass had a little bit richer, deeper sound and the mid-range on this system could be better. You need to turn it up a bit to really hear speaking but then of course all the other volumes go up as well. I have mounted the rear speakers and have them continually charging with USB cables so I wont have to ever move them back to the soundbar to charge, which is nice. All in all, I would recommend this system as it does sound pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system for the money! Sounds amazing. Great for my 15x20 living room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This was good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so amazed by this sound bar, exceeded my expectations. I would buy it again...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent product, i love it, recomiendo exelent sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love it, it makes you feel the movie when you are watching it. Highly reccomend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little bar!! Detach the speakers and it feels like I'm at the movies.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astounding audio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To shed some light. I went from a very old Vizo 3.1 bar to JBL’s new 5.1 (which is great) to this JBL 9.1. It was super easy to get it out and out of the box. Airplay is super easy to connect with any of your iOS devices. Even Appletv if for some reason you can’t connect to your tv via cable. Fortunately I bought a new TV with arc so I don’t have the HDMI connection hassle like some say. Setting up the remote speakers was easy. I tinkered with it a bit and put it a tad wider than what JBL recommended. The result was fascinating. Blown away by the power in this audio set up. On the 5.1 I had to average volume 27 or higher to give it cinema like sound/power. On the 9.1 I haven’t had to go past 25 with how much you can get out of this system. It’s an incredible pleasure to replicate an atmos cinema in your living room. To shed even more light, I have a slightly vaulted ceiling and still get great atmos results. Personally, I wouldn’t select high on Atmos on the remote. Medium does really well. An incredible A+. JBL killed it with this system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Catwoo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words cannot explain the sound quality Would highly recommend, well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Review of JBL 9.1 Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar was easy to set up and operate. It sounds better than any others I have heard with a room filling full sound. The wireless rear speakers which can be easily charged allow for placement anywhere.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great and easy to use.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, calibrate and mount. Dolby Atmos sound is amazing, I want more Atmos content out there. The negative? this thing keeps disconnecting at random times and its annoying. It reconnects but tech like this shouldn't have issues and JBL has not fixed us with a new firmware as of January 2023.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound bar!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After debating for a while finally got the JBL 9.1 So far I'm very impressed with it. Rear speakers easily are getting 8 to 10 hours. I did put micro usb plugs by them so I can just leave them on the end tables. Bass is awesome and sounds quality great. I'm going to be getting a new tv soon, so then I'll be able to use Atmos. Definitely recommend this sound bar!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. No problems with this unit, unlike the Bose unit that I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my soundbar, I was deciding between Sony and JBL and I was glad to chose JBL

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice , and love the sound quality! Let’s you set up anywhere!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, loud, love that the speakers are totally wireless

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar sounds pretty decent and delivers a punch for its size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love our soundbar and subwoofer, great sound and compliments our entire system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome speakers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier. Love the wireless detachable surround sound rear speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Highly Recommended

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not qualified to give a really technical review, but this ease of setup/use, sound quality, ease of sync with bluetooth is fantastic. Really glad I bought this versus cheaper brands and models. Sound quality for normal TV is INSANELY better than through the TV itself, and for music it is a fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is simply amazing . Sound Quality is so unreal i can hardly believe it.

    I would recommend this to a friend