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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1413 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers express satisfaction with the impressive sound quality and powerful bass of the 9.1-Channel Soundbar, also noting its simple setup and ease of use with their TVs. However, some customers have experienced connectivity issues and expressed concerns about the battery life. Additionally, a few customers have mentioned the remote control's lack of backlighting and the inconvenience of the charging design. Finally, the limited number of HDMI inputs was a concern for a small number of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,413 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases this sound bar as a replacement for a 10+ year old existing sound bar. This sound bar was easy to setup and integrate with a new Samsung TV. Impressive sound when watching shows and/or movies. Enjoy the ability to connect via Bluetooth to listen to music too.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. Total surround, even from above. Bass is MASSIVE! Truly feels like the movies. Maybe better because it’s in your own living room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice surround!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great boom boom love it! Is want i been looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    After careful research...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase this system over both the Samsung and Bose Sound-bars after extensive research. A uTube review drove home my final decision. It mainly pointed out how the surround speakers detach from the sound bar and are truly/actually wireless (with rechargeable batteries). A huge factor for me in that I already own a Bose 300 Soundbar. And although the quality of sound for the system overall is beyond reproach - the surround sound speakers (purchased separately- as was the woofer) have to be plugged in. It’s more cost effective than the others in that it’s the only quality sound bar system (i.e. within a comparable price range) whereby the Woofer is included in the e package. Perhaps most of all - the system has Dolby Atmos capability! When Best Buy made this one of thier Black Friday Sale items - I pounced on it before they changed their minds. But, again, I highly recommend that you do your own research - assess your personal needs/wants determine if this system meets your needs, wants and budget. It definitely meets all of these factors for me and then some!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bring the Bass!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed at the sound quality. The bass can be quite a bit overwhelming but luckily it can be adjusted from 1 to 5. I personally keep my on 3 and even at that level, it can rattle dishes in the kitchen. Bass aside, the Atmos speakers really give you the feeling of being surrounded. The levels can be adjusted with the remote from low, medium, and high. It is definitely not going to give you the same level of Atmos as some other high end systems, but they're also a bit more expensive. There are some bars that have a slightly better Atmos effect, but they do not come with a subwoofer. This system does a great job at making you feel like you're in the action. From movies to gaming, sound quality is incredible with the detachable speakers placed at your side. Music is the only low spot I could find. Though still very good, you'll find that some mid level sounds seem distant. Overall, this is a magnificent system!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    HappyinDelaware

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the JBL 9.1 Soundbar. Easy set up once paired to Google Home and download update. Amazing, truly enveloped in a cone of sound. Room calibration is a breeze with the remote control.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great soundbar. excellent sound quality and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!! Love the detachable speakers. Well with it!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 4 out of 5 stars

    Awesome sound for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing soundbar and subwoofer. Easy to setup. Fantastic sound quality for all around use. 4 starts only because the first one arrived and the subwoofer failed after about 5 mins of use. Returned and exchanged for a new system and everything is working perfect as of now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best sound bars in the market. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl 9.1 awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality is amazing. True wireless is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound gift for my husband , he loves it ... .

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    4.5 stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good soundbar for the money. I want to give 4.5 stars with the .5 stars taken off because there is no equalizer and no app. Other than that it has great sound and the bass is outstanding. I really like the wireless/detachable rear speakers too!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Jbl sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super happy with this product bass sounds awesome clean and tight and it’s Loud in surround mode love the the side speaker come off and are rechargeable jbl did great job on this product highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided on this vs sonos and it was the right one. Sonos may have a slight edge on dialogue, but the jbl is better in all other regards. The bass is fantastic and can be dialed down or up. Music sounds terrific. Just a better value. Adding a sub and rear speakers to Sonos is too pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for an OLED TV and It works well and is very easy to use. The sound from the sound bar is better than the picture on the TV. Really great for shows like Mandalorian where sound quality is important and the show’s production values and sound effects really let the sound bar shine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bar none. (Pun intended)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't even begin to describe my satisfaction with this soundbar. Is it IMAX theater-level Dolby Atmos? No. But it is absolutely the very closest/next best thing! Recommend some calibration and playing around for personal prefernce when you set it up. Every person is different. The battery-powered satellites are great for a quick family movie night with awesome Dolby surround, and should you prefer, you can power them with a micro-USB adapter as well (I used generic ones, but 2.1 amp to make sure they were provided enough power whil we watch movies/play games... since they explicitly run off battery when not attached to the main bar, you want it "overcharging" to supply power to the satellite faster than it drains if you are doing any binging or marathons.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    JBL 9.1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for the price! Use it for music around the house and movie dates with the fiancée. It truly gives a great surround sound feel! Also, the subwoofer really hits hard! I would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great sound!---so slick and easy to use!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome. The bass blew me away. It is so conveniant to take them off and pop back on. I will add ...it has disengaged a couple times and powered off. I had heard about this phenomenom. Other than that its great! I highly reccommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Don't listen to reviews about connectivity issues.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People complaining about connectivity issues did not do the 2 step calibration. After I did that, this thing hasn't cut out ONCE. It sounds like a movie theater in my HOUSE! The detachable speakers are SO GOOD. INSANE BASS INSANE TREBLE INSANE SURROUND SOUND AND EASY TO USE

    I would recommend this to a friend