Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1413 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the impressive sound quality and powerful bass of the 9.1-Channel Soundbar, also noting its simple setup and ease of use with their TVs. However, some customers have experienced connectivity issues and expressed concerns about the battery life. Additionally, a few customers have mentioned the remote control's lack of backlighting and the inconvenience of the charging design. Finally, the limited number of HDMI inputs was a concern for a small number of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,413 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good sound. Disconnects sometimes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, disconnects sometimes. But overall good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    JBL Sounds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated the JBL good because of the setup. I had to call JBL and Sony for assistance. I ended up uninstalling everything on the Sony tv. Also, one morning the Unit would not come on. I will keep the Unit despite the initial setup. The JBL sounds better than the other units I purchased. Would recommend to purchase :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound and easy to use. Connected in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mind blowing sound!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 7.1 surround sound system with a Denon amp/receiver and some Boston Acoustics speakers and Sub. After remodeling my home, I wanted to change for something minimalist, and these were recommended by a friend. I AM NOT DISAPPOINTED! I strongly believe they sound SO much better than what I had, and take up less space. And the fact that there is NO need for cable routing or hanging is a BIG PLUS!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great surround system, very easy to get up & going

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds amazing, was very skeptical a bout it being "9.1" with wireless rear surround speakers that you charge, but I needed a small soundbar to install in the living room where the TV is mounted above the fireplace, super easy to install, connected power to bar and woofer, plugged hdmi between tv and bar, sounds amazing with Disney + streaming dolby atmos movies, sounds just as good as my samsung dolby atmos system in the basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    System s

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so cool my system s Tnks for my style of my life

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Jbl sound bar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar has great sound like no other. Was easy to install and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Boom!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound system for home theatre. Bass is amazing and wireless surround

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Everything I had hoped for and more

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased March 6 2021 so I could replace my speakers I was hardwiring for my out door 12 x 7 projector screen. I needed something with good sound that would be easy to move out side and back Inside after the outdoor move night. It worked so well that on non-movie nights I decided to use this sound bar on my 75” tv in the living room. I was surprised how well it sounded outside. Also sounds great indoors Love it

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Oh yes...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sound is on point. Super deep bass...dolby atmos support. Just all around awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 2 out of 5 stars

    JBL - good sound but intermittent sound issues

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is very easy to setup and my TV recognized it with ARC immediately. The settings for bass, surround, and Atmos are easy and basic (each have volume levels labeled 1-5). The detachable speakers work great, but the bar is kind of heavy and makes connecting/reconnecting a little difficult when the bar is positioned under a TV between TV stand legs. The sound is very good but the bar unpredictably stops producing sound for no discernable reason. I have owned this bar for about 2 weeks and it happens at least once every day. Sometimes it happens 4+ times within an hour which is very disruptive to watching TV, a movie, or anything you would use this sound bar for. Turning the bar off and on again or changing the input from HDMI to TV back to HDMI is the only way to get the bar to start working again. It is likely just a bad unit but I will be exchanging it for a SONOS ARC soon.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time in providing your feedback on our JBL Bar 9.1. We'd like to work with you directly and know more about the issues you're experiencing, please reach out to us here: https://support.jbl.com/us/en/ JBL

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Loss of connection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this soundbar for a little over a month. It has a great sound when the detached speakers don't loose connection. I experienced this loss connection quite a few times during a movie. Great concept with the charging speakers, with no wires. I gave it 4 stars because of this and the price. If I had to do it all over again, I would have gone with the Sono Arc, and built the system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great start for Dolby Atmos use!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we wanted! Very easy to set up and has theater quality sound!! Sounds stage can be a little narrow at times, with our huge TV, but it is still a great system. Owned about a month, black friday purchase, and the battery life on the wireless speakers are still staying true to the 10hrs of constant use. Well worth the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL 9.1

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for action movies like the new Top Gun. Had to turn the base down for the elvis movie difficult to here some of the words( might have been the movie). One quirk that is kind of a pain sometimes the rear speakers do not turn on even when fully charged you have to dock them to get them to work overall a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Awesome soundbar!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome soundbar with with great bass and detachable speakers for surround-sound. Love them

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound Great Bass

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best soundbar money can buy sub $1000. Highly recommend. Great sound, great bass.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    5 stars all the way

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound bar by far. Sound quality is great and sun hits perfect. Well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Jbl 9.1 sound system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Tons of loud bass !! And the sound is incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best music system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the purchase. Checked few during the purchase, but stuck with this after reading a review in one of those audio review blogs. Using it for a month now... Sound quality is incredible. Wonderful for all those action movies, perfect recipe for missing movie theaters. Perfect system. Easy to setup. Good price range.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, easy set up and good for however big or small your space is!

    I would recommend this to a friend