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Customer reviews

Rating 4.5 out of 5 stars with 1413 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the impressive sound quality and powerful bass of the 9.1-Channel Soundbar, also noting its simple setup and ease of use with their TVs. However, some customers have experienced connectivity issues and expressed concerns about the battery life. Additionally, a few customers have mentioned the remote control's lack of backlighting and the inconvenience of the charging design. Finally, the limited number of HDMI inputs was a concern for a small number of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,413 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best sound bar ive ever owned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super happy with this bad boy way more than i wanted to spend way worth every penny i definantly recomend this product i wasnt expecting the power or clarity that this packs

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speakers! Plus I finally got them on sale! JBL always has awesome sound and this does not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. The only suggestion is that the wireless speakers should come with usb to keep connected as an option rather than taking out and charging everyday

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noras surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just went in to take a look at the surround sounds mind you just looking.. i fell in love with the JBL ilove the way the sound its like your in a theater..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound this thing puts out, crisp sound. Its great for watching a movie with detachable speakers to sound like surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful. In 900$ deal we got 2 attachment speakers one large bar and suboofer. Performance is great.very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound. However has some issues if you are planning to pair it with a Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL SOUNDBAR 9.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot be happier with the JBL SOUNDBAR 9.1. It's slick and small on top of the mantel, but they sound big and the sub makes the movies sounds ten fold better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed my soundbar and the big sub woofer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceptional sound bar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound bar I’ve ever owned. The clarity is awesome. We’ll worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Missing caps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound just missing the side caps that says it's included in the box. Called JBL they said call best buy. So I'm still missing the caps

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    jbl 9.l home theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big full dimensional sound, Rear rechargeable speakers can be placed wherever you want!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I say! This IS the BEST SOUND BAR EVER! I’ve bought plenty of sound bars… Samsung..Bose.. JBL speaker. I never paid this much but well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is the sound bar you want

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sound bar. The sound is very clear and the base is room shaking. Dolby Atmos is amazing even in a large room. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Makes movie nights like being in a Theater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this JBL Surround Sound. It feels like you are in a theater. Will be purchasing a few more JBL items.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    What I wanted

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something with rear speakers. didnt want the wires. So this was perfect. wireless and rechargeable. Bass is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Hdmi inputs
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Immersive Atmos with great wireless surrounds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be one of the best soundbars on the market right now. My old soundbar was a high-end LG which was impressive with built in surround sound “simulation”. This soundbar really takes it to the next level with its fully wireless and removable surrounds. As someone who also has a high end home theater, I would not really consider this 9.1 but closer to 5.1.2. There are many gimmicks out there in producing Atmos with up-firing speakers, but I am quite impressed with the abilities of this JBL to immerse the listener in Atmos-like surround sound. The major caveat, you will be seeing diminishing effects the larger the room becomes in volume and not sheer sq. footage (meaning higher ceilings = lower surround effect). The major misstep for JBL was in regard to inputs. For a high-end soundbar at this price point, a minimum of 2 HDMI inputs is a must. Please remember, optical ports do not support fully Dolby Atmos. Setup/unboxing: Heavy box, which is great. You can tell JBL built this with quality in mind. The subwoofer is one of the larger and heavier I have come across. It’s also taller than wider, which I would have preferred since that produces better bass. Since I was not installing anything on the walls, I was up and running in 10 minutes. It takes maybe 15 minutes more to have a full WiFi setup. JBL includes hardware to install the soundbar on the wall, as well as the surrounds. You also have the option to place the surrounds on speaker mounts. Includes 1 very short HDMI cable. Design: The subwoofer is sleek and can blend in well but its taller so it can’t be placed under all side tables. The cord is shorter than I’d like. The soundbar is fairly sleek but it’s not as high-end looking as one would hope. It’s definitely one of the better looking ones out there. The surrounds blend in well. Sound: Phenomenal for a sound bar. In the right room, the loudness would rival medium sized amp driven systems. As I mentioned earlier, the larger to room gets, especially vertically, you start to see quickly diminishing surround immersion but the loudness/ability to fill the room does well. JBL does a fairly well job with the EQ out of the box. As someone who enjoys a lot of bass, I felt it was overpowered and not well balanced into the mids and highs. The bass overall is powerful and loud, but I just couldn’t get it to mesh perfectly with the rest of the sound. A small ding overall, but worth noting. The soundbar shines in movies, of course. Music was enjoyable but the bass quickly washes out the highs and the highs themselves degrade clarity and crispness at higher volumes. If you’re using this soundbar primarily for music, you may want to compare some other models. Overall, I would say this is a great movie heavy or mixed use soundbar. Specifically, for Atmos and Surround sound I was truly blown away. Watching movies such as the Avengers truly brought me into the scenes and immersion was impressive. Features: Using an AppleTV 4K, the Dolby and overall sound integration was flawless. No special considerations when using a Blu-Ray either. Airplay worked well for music, but I primarily use Bluetooth or the AppleTV. Wireless surrounds: These speakers are quite impressive given their size. I was able to watch ~3 hours of TV, and ~4 four hours of movies without needing to charge them. They have a magnetic + contact style of attachment to the soundbar and charging. It’s a good and bad design since you have to remember to always remove them before moving them or they could fall off. However, it’s also sleek and convenient. All in all, I highly recommend this soundbar if you’re looking in or close to this price range but do not want to invest in a dedicated home theater set up. It’s not going to be perfect for every room or situation but will be leaps and bounds over most soundbars out there today. I consider this a 4.5/5 star soundbars but will round down to 4 due to the minor issues mentioned earlier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So loud feels like you are in a movie theater. So easy to work and overall amazing!! Would definitely buy this brand again, never disappointed with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the theater sound while enjoying my movies!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a few before settling on the JBL-9.1-Cannel Soundbar and none of the came even close to it. I am very pleased with my choice!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound bar failure.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounded great but got so hot they shut down. Liked the idea but can’t recommend.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Bar 9.1. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL