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Customer reviews

Rating 4.5 out of 5 stars with 1413 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the impressive sound quality and powerful bass of the 9.1-Channel Soundbar, also noting its simple setup and ease of use with their TVs. However, some customers have experienced connectivity issues and expressed concerns about the battery life. Additionally, a few customers have mentioned the remote control's lack of backlighting and the inconvenience of the charging design. Finally, the limited number of HDMI inputs was a concern for a small number of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,413 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl 9.1 sound bar.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound movie theater like. Sound and range is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL 9.1

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best sound system outside of a movie theater! You will feel the sound threw your body !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent soundbar with true wireless rears.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Setup is a bit weird with the wireless satellites, but once past that the thing booms and really immerses you in sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBLsoundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product for the price (Christmas sale). Was thinking of purchasing Sonos products but they are always out of stock and twice the price. Installed on wall easily. Although volume on soundbar may go up to 100, the tv will only allow it to go up to 30 or so. Still plenty loud. Will need to do a little more research for the reason why. Volume stops at times, have to turn the tv off and back on again to work. Not sure if a soundbar issue, tv issue, or cable issue.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. The bass sounds real good. Love the wireless speakers. Speakers can hold up to 8 to 10 hour charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother… AMAZING!! 10/10 worth the price!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It honestly sounds like you're in the theater. By far the best sounding system ive owned

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality sound it’s the best purchase i made at best buy, thanks to sell representative that helped us decide.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this. The sound is phenomenal and the detachable rear speakers are great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT WASTE YOUR MONEY!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too loud, it did not stabilize itself in the room. We could not understand a lot of dialogue. The rear speakers had to be turned off if you were anywhere near them. Ours were set behind the family room on the kitchen bar—11' apart from each other. When I went into the kitchen to cook, I could not hear the primary sound system without lowering or turning off the rear speakers. The Sonos Gen 2 Beam has excellent sound both for movies, music, and dialog. I can enjoy everything while cooking in the kitchen and watching into the family room. Well worth the upgrade!!!!! The sound on our Ray for our bedroom was better than the JBL!!! ALSO becareful with the JBL remote. If you accidentally touch a button you should not touch you throw the system out of wack!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for providing feedback for our JBL Bar 9.1. We suggest re-calibrating your soundbar to ensure the right volume for your room. Please make sure that the soundbar and the two detachable rear speakers are fully in sight of each other, without obstacles in between. For any questions or concerns about your device, please contact our customer support for further assistance. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound system is awesome. Really brings the whole feel of being at the movies home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is Magnificent! I am happy to purchase a top JBL system and look forward to mounting the satellites behind my sitting area.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound, Design, and Flexibility.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and design. Wife approved. Wireless surrounds and sub provide room filling sound. Flexible source options.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sound like you in the movies the only problem is the detached die fast other then that 100%

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and dolby is amazing reccomend this product satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly impressive sound for something this small. I wolud recommend this 100%

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love JBL!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is so impressive without breaking the bank!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bad to the bone JBL home theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad to the bone. Great sound, makes your home feel like a movie theater. Love this unit, total wireless can wok with bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really loud and sounds great! Love that you can detach the speakers and truly wireless

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean sound and the wireless small speakers are great.

    I would recommend this to a friend