Customer Ratings & Reviews
- Model:
- JBLBAR913DBLKAM
- SKU:
- 6412954
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the impressive sound quality and powerful bass of the 9.1-Channel Soundbar, also noting its simple setup and ease of use with their TVs. However, some customers have experienced connectivity issues and expressed concerns about the battery life. Additionally, a few customers have mentioned the remote control's lack of backlighting and the inconvenience of the charging design. Finally, the limited number of HDMI inputs was a concern for a small number of users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Best surround system ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really recommend this item. I’m so happy to have it, excellent and clear sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Great home system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works beautifully, detachable speakers work great. All around sound 5 out of 5
I would recommend this to a friend - Pros mentioned:Sound quality
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing bumps. I love it!I highly recommend this
I would recommend this to a friend - Pros mentioned:Bass
Not good for hearing voices
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The subwoofer on this is fantastic, it shakes the house! The soundbar needs work, it gets very loud for background noise but when it comes to hearing someone talking it really fails! Have to keep it loud to hear someone speak then BOOM background noise is so loud! I hope they have an update for it soon....
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear about what happened. Here are some troubleshooting steps for us to check your JBL Bar 9.1 Surround: 1. Try using a different source ex. (phone, tablet) and connect via Bluetooth for us to check if the sound of the soundbar would still be the same. 2.Try watching or playing music from different sources ex. (Netflix, YouTube, cable box). 3. Try connecting the soundbar to a different TV to check the audio. 4. Please make sure that the audio settings of your TV is set to Bitstream. If you need more assistance, please contact our customer support.
- Pros mentioned:Sound quality
Sound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system is awesome! Better than going to the movie theatre. The install team was awesome too!
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this sound bar for my dad. The sound quality is great. The sound bar really helps you get lost in a movie.
I would recommend this to a friend - Pros mentioned:Sound quality
great product, really love the quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product, really love the quality and the 3d sound
I would recommend this to a friend - Pros mentioned:Sound quality
Sound Bar greatness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the JBL sound bar! The detachable speaker are great for the surround sound without having to run wires or attach to walls!
I would recommend this to a friend - Pros mentioned:Sound quality
Look no more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love LOVE this surroundsound!!! Best one yet!
I would recommend this to a friend - Pros mentioned:Sound quality
Great for a budget
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound. Great if wanting a home theater sound at a good price.
I would recommend this to a friend Super disappointed in Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible support. Sound system continues to give us sound issues, which seems to come from the Dolby Atmos. Also bought a high end LG tv, the extra warranty and geek squad support. After several attempts to get support for pur issue, Best Buy refuses to send out Geek Squad, and also refuses to let us even speak to the Geek Squad (or anyone that can offer support). Have been a lifelong Best Buy customer, but after spending 6k on tv, sound system, extended warranty and Geek Squad support, I will never spend another dime with them. Nor will I reccomend them to others as I used to. Used to think they had world class support, now they just take your money and offer no support like everyone else. Live and learn.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Best sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is amazing. Makes you feel like you are in the middle of all the action!
I would recommend this to a friend - Pros mentioned:Sound quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, sounds great, no connection problems, the detachable rear speakers are a game changer.
I would recommend this to a friend - Pros mentioned:Sound quality
Good speaker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, had it for 2 years now. Perfect sound for my house
I would recommend this to a friend Its OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the app does not work on the Iphone, so i can adjust the sound properly. its terrible.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your time in providing your feedback on our JBL Bar 9.1. The volume can only be adjusted using the button controls on the soundbar or from the remote control of your TV and soundbar. There are currently no applications available for these functions. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team.
- Pros mentioned:Sound quality
Best surround sound I’ve owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and the detachable speakers battery charge lasts well over 12 hours.
I would recommend this to a friend - Pros mentioned:Ease of use
JBL 9.1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. Easy to use. Installation was a breeze. Enjoy how easy the side pieces attach via magnet
I would recommend this to a friend - Pros mentioned:Sound quality
Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it works great and has great sound and I love that it is wireless
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound and the detectable rear sound speakers give a true movie theater experience
I would recommend this to a friend - Pros mentioned:Sound quality
Good Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves this soundbar system. Whether watching movies for the theatrical sound or watching music videos, It's great!
I would recommend this to a friend