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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 130 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are impressed with the Authentics 200 Smart Home Speaker's great sound quality and powerful bass. The speaker's design is also well-received, and users appreciate its Bluetooth connectivity. Some customers have expressed concerns about the lack of a battery and the power cord acting as the on/off switch.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 130 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Maria speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my speaker. It has the sound!!! I recommend this speaker if you love music❤️❤️

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and form factor. Has a nice aesthetic to is also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment. Sound quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good speaker. Great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker. Good sound. Reasonable price. Nice style.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker pairs quickly, it has a clear sound and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Chanel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best speaker I've ever purchased. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Speaker. Works how I needed it to. Connected it too my record player

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for half of price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if it's something wrong with mine, but is not at all close to the others reviews. The sound is decent but is far away from other competitors in that price range. Not even close to Sonos Era 100, Audio Pro C5 MKII or Marshall Acton III.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really lucky to get it on sale with the open box I saved even more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, price and Quality I recommend this amazing product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great when i it was working.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a open box excellent. Worked well for the 1st week.. then no sound. Couldnt figure it out. Sounded great when it was working...should if bought a new unit.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Bluetooth, Design
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Surpisingly good sound from very small package

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have probably heard old saying that good things sometimes come in small packages and the JBL Authhentics 200 is a perfect example of that. This is the smallest Bluetooth/WiFi speaker in JBL's Authentics lineup -- just 10 inches across and less than 7 inches high -- but still manages to produce some very impressive, room-filling sound at equally impressive volumes. That's all the more remarkable when one considers there are just two 1-inch tweeters and a 5-inch woofer inside. High frequencies are particularly bright and crisp, as you might expect . What you may not expect is the surprisingly strong bass the Authentics 200 can crank out .... and those booming low notes are just as tight and clean as the high ones. Midranges are a bit lacking, which is to be expected given the small speakers being used. But separate ring-lit bass and treble controls allow you to fine-tune the music to get a very satisfying overall sound. The JBL One app, which is required to set up the Authentics 200, gives you even more control over the sound with infinite equalizer options. Speaking of setup, that's pretty painless. The app recognizes the speaker, does the always-required firmware update and then gives you the option to connect to your home wifi network and add both Alexa and Google voice control. (Yes, you can use both at the same time) This means you can also add the Authentics 200 to any other speaker networks you have with the same capabilties. Alexa and Google voice control also gives you access to the streaming music services attached to your account in those ecosystems. Should you already have too many of these voice-activated devices scattered across your home, spreading confusion everytime you utter the magic wakeup words, you can turn off voice control with a switch on the back. A thoughful design feature. If you opt to go that route, the Authentics 200 will operate as a standalone Bluetooth speaker so you can wirelessly stream music stored on phones, tablets, etc, as well from any music streaming service you have access to on those devices. Or you can use an auxiliary cable (you must supply that yourself) to connect music devices directly to the speaker. This is a very sturdy, well designed bluetooth speaker, clad in traditional black faux leather and JBL's famous waffle-pattern "Quadrex" front grill. A brushed gold metal bezel surrounds the front edge, which adds to the understated, elegant design. The big, round volume, bass and treble controls are all on top and each has a light ring to to indicate the level chosen. On the back, there are inputs for AC power, USB C, aux cable and ethernet. And very soft rubber feet on the bottom keeps rattles away, no matter how much loud bass-shaking music you play. JBL says an impressive 90-watt stereo amp powers the Authentics 200. But the speakers inside are so tightly grouped you don't get any noticeable sound separation. The Authentics 200 is a bit pricey for its diminutive size, But if you are short on space or just like the idea of a more compact speaker cab, this thing punches above its weight class and delivers suprisingly good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has decent clarity and bass, as well as being a smart speaker. However, I prefer the sonos sound at this price range

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product just prefer Sonos. I like the ability to combine speakers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly expected this to be louder. Same sound quality as the JBL flip I have and not much louder.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality
    Cons mentioned:
    Power
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Winner with great sound and easy setup

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Authentics 200 Smart Home Speaker is small in size but enormous in produced sound. It makes every song I play sound great. I can hear all ranges of my music, from highs to lows. I installed the JBLONE app to access all the functions of control. The app had trouble connecting to the speaker. After many attempts of pressing the moment button and trying to connect the app with the speaker, I decided to try a manual connection with my phones Bluetooth. As soon as my phones Bluetooth connected with the speaker, I was able to play music from my phone and the app became synchronized with the Authentics 200 Smart Home Speaker. With the app, music can be played from Amazon Music, Calm Radio, iHeartRadio, Napster, Qobuz, TIDAL, and TuneIn. I can also play my own downloaded music by connecting Google Chromecast for Wi-Fi Streaming. Then I could use Google voice assistant to ask questions or give commands to play music. The app also has an equalizer to adjust bass, midrange, and treble. The only problem that I have is not being able to turn it off completely. It goes into sleep mode and there is no on/off button. Other than that minor issue, the sound is dynamic and can full a large room or patio area with plenty of good vibrant sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Bluetooth, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great High End Alexa AND Hey Google Speaker!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound on this Smart Speaker! Does not start to distort till the very high end. More than enough volume and push for a small to mid size room. Big plus, can play/pause, control volume AND Bass and Treble from the dials on the unit itself, no smartphone needed for the basics once its setup (you do need a smartphone to set it up though). My favorite feature on this is that you can use both Amazon's Alexa and Alphabet's Hey Google freely on this speaker. Between the two services you can listen to most any song especially if you have the premium service through either one of the two. I was able to ask Alexa questions or start some songs and then instantly Hey Google to something else, seamlessly. Works very well. One of my other favorites about this speaker is that it has an ethernet jack so you don't have depend on WiFi if you don't want. Wish more "smart" devices that obviously have the space for it had ethernet jacks like this one. There is also a 3.5mm regular input jack and a USB C connection on the back as well. The USB C connection worked fine for MP3 music for me.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very nice smart speaker with very good sound.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short version: The JBL Acoustics 200 speaker is an excellent speaker, with dynamic sound and good options for operating the speaker without being too complicated. It works well with streaming as far as I tested and is easy to connect via Bluetooth to your own devices. Longer version: The JBL Speaker excels at filling a room with your sound. It sounds excellent when streaming or playing MP3s at medium to high volume, though of course playing music wirelessly or with MP3/streaming technology will provide the fidelity of higher quality original media. That said, the sound still seems impressive when you want have a good mix of all tones. The woofer is impressively full and balanced in this speaker as well; this gives ample bass but one can also adjust the sound somewhat through the app to have a more specialized mix. I found that when adjusting the equalizer I was pulling up the mid and treble tones for better differentiation in the mix, and that there was plenty of bass already. However, a lot of folks seem to have a preference for an overpowering bass feel. This speaker can certainly give you that if you want it. As indicated above, to have full control of the sound is made easier by the app—but, this speaker does have physical dials that let you adjust volume, treble, and bass on the unit. This is a nice feature, as most of the speakers I have used have minimal controls on the unit. There is also a physical switch on the back of the unit that allows the user to turn off the microphone, so that the machine is not necessarily always listening to you. I much prefer this, even if I do use streaming services on the machine, to a device that is always in listening mode. I just value the opportunity to protect my privacy a little bit at least. That said, I believe the app is probably necessary to make the device work well if you’re going to use Alexa, Google, or Spotify. I have only tested the speaker with Alexa, but it worked perfectly well once I did all the required sign-ups. This process is a little annoying, to integrate the app with the existing accounts, but generally easy and once it is done, not much needs to be reset. Inside the app, you can control the equalizer and volume as well as integrate with your stream. Despite that fact that my other Bluetooth smart speaker is a different brand, I was able to get perfect sync through Alexa, allowing me to unite the speakers and send whatever stream I was playing through my house without any issues and with minimal difficulty. I realize this feature is mostly due to Alexa, but the speaker cooperated perfectly. Using Bluetooth was incredibly simple. I pushed the button on the speaker to make it discoverable, and within a minute I was paired to my table and sending music to the speaker. Extremely simple to operate, though not integrated through the app. This is good and bad, but since there are knobs on the speaker itself for the sound settings, adjusting the Bluetooth sound is very easy. My only cons for this device are that at quiet volumes, the speaker seems a little muffled and the fidelity seems a little lacking. At anything above quiet, it’s perfect. It’s also a big square speaker, so it does project sound forward rather than in surround. So, one may notice that sitting directly in its path gives the best sound, but once the volume is at middle range or above, the sound is clear and room-filling. In sum: this is a beautiful sounding speaker with a nice look and beefy build. It’s pretty easy to use right out of the box. Good connection to WIFI and Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    JBL knows what they're doing here

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel inclined to compare this to portable bluetooth speakers, but it is not a portable bluetooth speaker. It's more-or-less intended to be setup in one spot and stay there for the most part. But, with that lack of portability, you get a fairly powerful speaker in a reasonably compact smart speaker. Admittedly, it was still bigger than I expected, so not something you'd want to stuff in a suitcase anyway. In order to set this up, you will need to install the JBL One app. Setup was nice and easy, didn't run into any issues, though it did need a firmware update once I got it connected to wifi. You can connect it to BOTH Alexa and Google at the same time. It will answer to "Alexa" and "Ok, Google" if you have them both setup. I wasn't inclined to setup Google on it, but you need to in order to enable Chromecast. You can also connect the speaker to Amazon Music, Calm Radio, iHeartRadio, Napster, Qobuz, TIDAL, and TuneIn, so it can stream from those services directly. I like having those options, because one, you can ask your assistant of choice to play a song from them without the need of your phone, but you can also stream music without needing to worry about your bluetooth connection, or something on your phone, such as a phone call, interrupting the party. You can control the volume, bass, and treble with the knobs at the top, which are satisfying to turn, and are circled with a ring of light to indicate the level. The volume knob also is a button, for play/pause. Of course, you could always ask your voice assistant to adjust volume or play/pause too. The volume on this can reach serious party levels, but I think sound quality suffers a bit at the extreme volumes. But, otherwise, sound quality is quite great. This also tries very hard at producing good bass, and while it won't rattle windows, it's got some of the best bass for a speaker of its size and sound quality. It will also attempt to automatically calibrate sound quality based on room acoustics when you "power it on and begin playing music". For me, I found it hard to tell if it was helping or not. I moved it around my room a few times to try and notice a difference, and honestly, the location of the speaker itself, relative to my listening position seemed to make the most difference. Both outdoors and indoors, the best sound quality, with the best bass seemed to be several feet away and slightly off-center of the speaker. But it was still able to fill a whole medium-large room with satisfying sound. As a final note, the retro look of this is quite striking. It is a really nice balance of retro-modern. It makes me want to put it in a conspicuous location so people can really see it.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    There's a lot of power in this little package

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for the past three days or so and I have to say that it has impressed me far more than I thought it would. I ordered this to replace a unit that I have in my office at work, not because I needed to but because of the reputation that JBL has for quality products. I also liked the sort of modern/retro look of this speaker. It was very well packaged when I opened it up and had minimal documents inside of it which I prefer. Setup was as simple as plugging it in, downloading the app and pairing your device. I didnt get a chance to test the wifi connection because of the security protocols in my office, but I did pair it with my iPad Pro and iPhone and it works well. I do kind of wish it had a remote control, since that is what my previous device had, but I just turn use the volume buttons on my device to control it. A minor thing, so its not a deal breaker for me. Pairing was quick with the JBL One app and it took less than a minute to do. As i said before, the look of it is more than appealing and gives me a retro sort of vibe, but the appearance is where retro stops. The sound quality of this little speaker is amazing. I appreciated having separate bass and treble controls on the top of it because although I have it placed on a credenza across the room of my 14' x 12' office, it definitely rocked. I really don't have to turn the volume up very much at all to get high quality sound. For reference, I typically have sports talk on in the mornings and then a variety of jazz, R&B and pop on in the afternoons to wrap up my day. It can't be understated how well this thing sounds. I was completely amazed by it and some of my colleagues were impressed by it. I turned on one of my streaming video apps to see if there would be any lag between the voice on the screen and the audio playing and I am happy to report that there was none at all. This speaker is replacing a larger speaker that I have and this sounds twice as good as that one. All I can say is I this little speaker is amazing. Well built from quality materials, great sound and easy to setup and use. 10 out of 10 for me.

    I would recommend this to a friend
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