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Customer Ratings & Reviews

$449.99
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Comp. Value: $649.99

Customer reviews

Rating 4.6 out of 5 stars with 1229 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the BAR 500 5.1ch Soundbar for its impressive sound quality and powerful bass, making it a hit among sound enthusiasts. The soundbar is also praised for its ease of use and simple setup process, along with its Dolby Atmos feature. However, some customers have reported connectivity issues and occasional remote control unresponsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,229 reviews
  • Rated 5 out of 5 stars

    drew buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great i will get it again, i will recommend my family member

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Always Auto On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our reason for getting this soundbar was for enhanced sound when we watch movies or certain TV programs and not for news programs. Even though it advertised pure voice technology, we were wary that watching news programs and sports would cause distortion in voices and found we still preferred the TV speakers for these types of content. I really thought i could just turn the soundbar on when i wanted to use it. This is not the case. We found out it is not possible to keep the soundbar from turning on when the TV turns on. Everyone will tell you can control it with TV settings like CEC-HDMI or tell you to use an Optical cable that will disregard CEC. The reality is, sound bar doesn't care about these settings. It sits in standby mode and when it sees a signal from any device it turns itself on. There is no way to disable this "Auto On" feature. Now we just turn the soundbar off when we turn the TV on. Not a huge deal, but wish there was an option to turn the Auto On feature off. Had we know this, we would have bought something else.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great but defective!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great and all only I feel as if the one I bought was defective. It will not connect to my tv every so often and it’s becoming an issue to keep trying to re-connect it every time I turn my tv on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound bar for the $500 range, but it’s lacking settings like clear voice or gaming, but it does sound good especially with music. Sub did not auto connect and manual does not tell you how to, so I spent a good hour and a half to finally get it going.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mom

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clear sound of the music and it doesn’t drown out the lyrics when you turn it up easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer service and great price and good cu

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good until it disconnects.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, until 3 days later. The sub started to disconnect. Turn off the system and restart it again. Good but it did it again. I wasn’t going to be turn on and off all the time. Return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Music

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty basic sound bar and has all of the essentials you are looking for. The only downside to this sound bar is the remote, it looks and feels pretty cheap. But overall this sound bar is good for the price. Plug and play, it's that simple.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    This has a good sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has good sound i wish this has more watts for this price.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Bass for the buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system has good bass and treble is great quick installed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound but Lacking in bass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 500 soundbar and 10” sub and im gonna be honest, i was disappointed. The soundbar sounded really good and delivered good atmosphere but when it came to bass it was really lacking in it. You would think a 10” subwoofer would sound better than a samsung 6inch subwoofer. Decided to take it back and put together my own klipsch system (don’t recommend buying from best buy as they charge more than klipsch does on amazon or their own website)

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. Our JBL Bar 500 has on option to adjust the bass level from Level 1 to Level 5. This will allow you to adjust the bass to your preference. Subwoofer placement also place a role on the performance, although low frequencies are non-directional, room acoustics like reflections and standing waves make placement important, with corners often being the most effective spot. JBL

  • Rated 3 out of 5 stars

    Didnt care for the sound qaulity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected a lot more from the system than what I received. The subwoofer itself really didn’t do much of anything. And the sound bar gives me the same issues of the single sound bar that I currently have. It’s a powering on and off issue that continues to happen on its own even when you have the device powered off it wants to constantly keep turning back on. And it’s not much better than the sound of the TV volume if I’m being honest. I can’t recommend this particular item just because of my own personal experience it was returned

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar for smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed quickly and easily. Paired right up with lg smart tv. Would like to get wireless remote speakers at later date if available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sht happens

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have gotten a 5 but the first one I bout was a lemon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to install, would personally recommend

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps disconnecting and giving no sound, connects briefly and disconnects in few minutes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound quality could have been better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker did not sync automatically with the subwoofer out of the box and no clear instructions. I had to Google how to do it manually. The sound is not that clear and the bass is inadequate

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JBL rules

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love JBL they always make great speakers and this one is no different, it enhances everything I watch no joke!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent dolby atmos sound bar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound bar with powerful bass and dolby atmos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You want quality and quantity.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not something ordinary, step out of the ordinary and experience something original just is JBL.

    I would recommend this to a friend