Customer Ratings & Reviews
- Model:
- JBLBAR500PROBLKAM
- SKU:
- 6532530
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the BAR 500 5.1ch Soundbar for its impressive sound quality and powerful bass, making it a hit among sound enthusiasts. The soundbar is also praised for its ease of use and simple setup process, along with its Dolby Atmos feature. However, some customers have reported connectivity issues and occasional remote control unresponsiveness.
This summary was generated by AI based on customer reviews.
Dissappointed in product performance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker with more power,not impressed with any noticeable advantage
No, I would not recommend this to a friendJBL 500 Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is nice for the price but I was not that impressed with the overall sound quality. I was looking at a Bose system and I know I’d have to pay much more but the sound quality is better, in my opinion.
I would recommend this to a friendlow expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the previous SB400 makes this soundbar subpar. i had to return it and send my broken SB400 for JBL authorized vendor to fix it..i had to return with zero regrets.
No, I would not recommend this to a frienddisappointed with the service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made the purchase to pick it up at the nearby store and when the time was up they wrote to me that it was not available for pick up, I had to cancel the order because I was disappointedI, was very excited
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Can’t get it to connect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not connect to new tv. Tried taking it back and was given instructions on how to connect it. Still doesn’t work. Will have to take it back. Really disappointed.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Unreliable and frustrating
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar has decent sound if you plug it in via HDMI ARC. If you connect it via Optical, you will have VERY noticeable audio delay (i am aware that Optical is always suceptible to delay, but this soundbar has much more delay than others ive owned in the past). Also, the sound bar DOES NOT WORK unless i reboot it every day. No, i font mean hitting power on the remote. I mean physically remove and reinsert the power cable.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Bar 500. We'd like to know more about your inquiry and address it accordingly. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
I love jbl, but this wasnt it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My bar500 would drop out during mid movie. It had happen multiple times. I decided to return because it had happen too many occasions. The sound is decent for the price, a little muddy on my end.
No, I would not recommend this to a friendSounds great when its working
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When i first hooked it up it was great. Then screen became distorted but system still worked. Now after 8 months display on soundbar doesn’t come on at all now and random times sound works. Tried everything i have read to fix it. Seems like junk to me now. Spend my time trying to get it to work than using it. Everything is connected where it should be.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
This is a “no” for me…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item worked perfectly after the initial setup. Since then, we’ve had nothing but connectivity issues.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're here to help. We'd like to know more about your setup and the issue you're experiencing with your JBL Bar 500. There might be an update causing this that needs to be addressed. We'd like to work with you directly. Please contact JBL Customer Support for further assistance.
- Cons mentioned:Connectivity
DO NOT BUY THIS
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY!!!!!!!! I’ve had this soundbar less than 3 months, and after 3 months, the soundbar loops on reset mode and is unable to connect to WiFi, Bluetooth, or the JBL app. Terrible product.
No, I would not recommend this to a friend Watch out poor product and poor policies
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement that stopped working and still under warranties. Since the original was on sale I had to pay the difference in cost for replacement. Plus pay for warrantee. Not a great deal since original quit working. Store polices were different based on who you talked to. Had to drive in to store twi e son e it kept changing.
No, I would not recommend this to a friendNot worth that amount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Either I’m dumb and don’t know how to plug it in or it just doesn’t sound that good. It does not sound “3D” or whatever. I already tried changing the settings and everything.
No, I would not recommend this to a friendMight be great for small room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I came from a Bose trying to be more cost conservative but it just wasn’t the same. It sounded better in the store but when got it home the quality wasn’t the same.
No, I would not recommend this to a friendNo-show for appointment appointments multiple time
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot review this item as geek squad has failed now on four occasions to show up for scheduled appointments to install it. It appears they don’t have enough people working for them and the ones who do tend to get sick all the time. Last time I will buy anything from Best Buy that it will require an installation
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Bad idea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wouldn’t connect to the TV more time looking at it than listening to it. I’m glad I returned it.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Bar 500. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Lackluster bass
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned due to lack of bass. It was lackluster all around but the bass was non existent.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback. We're always looking for ways to improve. We'll make sure to pass this along to our development team.
jbl -dont buy unless you can put up with resetting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i should rated over average but you consistently have to rezinc the sound bar by plug it back in for a reset
I would recommend this to a friendJBL 500 Soundbar No Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had (2) new JBL 500 soundbars installed with new 75 inch Samsung smart tv. Geek Squad installed 1st soundbar, lasted for 3 days, until sound quit. Geek squad replaced with another JBL 500, worked for less than 2 days. Had GS replace with another brand soundbar. No issues since soundbar replaced.
No, I would not recommend this to a friendlacks of bass and features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not what I expected compared to my jbl 3.1 soundbar. I was looking to upgrade to my 6 year old jbl 3.1 sounder and let me tell you I was extremely disappointed. there's lack of feature on this new system like equalizer settings and lack of bass my old 3.1 can go up to 30 in bass settings and this system only 5 and also there's no equalizer options on this new system compared to my jbl 3.1 sounddbar. and for a system that states it has 500 watt rms its does not compete with the jbl 3.1. good thing I never got rid of my jbl 3.1 sounbar
No, I would not recommend this to a friendTurns on/ No sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received 500.1 turns on but got no sound. Got directed to Update software.
I would recommend this to a friend
