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Customer reviews

Rating 4.6 out of 5 stars with 1215 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers recognize the BAR 500 5.1ch Soundbar for its impressive sound quality and powerful bass, making it a hit among sound enthusiasts. The soundbar is also praised for its ease of use and simple setup process, along with its Dolby Atmos feature. However, some customers have reported connectivity issues and occasional remote control unresponsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,215 reviews
  • Pros mentioned:
    Setup, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great sound but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to set up but loses connection often. We have to unplug it to reset it. If I hadn't thrown away the box I would probably return it because it's annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible Sound Experience – JBL BAR 500 is a Gam

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the JBL BAR 500 5.1ch Soundbar with Multibeam and Dolby Atmos, and I am absolutely blown away by the sound quality! From the moment I set it up, I could tell this soundbar was built for a superior audio experience. The Dolby Atmos technology creates an immersive, cinematic sound that feels like you’re in the middle of the action. Whether I’m watching movies, playing video games, or listening to music, the sound is rich, clear, and full of depth. The Multibeam technology also ensures a wide soundstage that fills the entire room, even without additional rear speakers. I’m honestly amazed at how this compact system delivers such dynamic sound. The setup was incredibly easy, and the wireless subwoofer adds just the right amount of bass without overwhelming the room. The soundbar itself has a sleek design that looks great with my TV, and the remote is intuitive and user-friendly. What truly stands out to me is the high-quality build and the consistency of performance. Whether it's dialogue, action scenes, or music tracks, the JBL BAR 500 handles everything effortlessly. The clarity and balance of sound across frequencies is unmatched. For anyone looking to upgrade their home entertainment setup, I highly recommend the JBL BAR 500. It's worth every penny!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy this over the overpriced SONOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by my best friend in Minnesota- This has a LOT of bang for the buck! With that being said this is the second JBL unit I’ve had in the past week. The first one the bass was excellent but the bar didn’t work after calibration. I returned it within 2 hours and tried to “exchange “ for the same model the CS agent said there were no more in stock, even though the app said there were several. I accepted the refund and went home to order Sonos Arc Ultra to be delivered 2 days later, today is the day it was to arrive and this morning I received a message saying it couldn’t be delivered until January 12 (today is 12/29) so I went to the store and saw several Arc Ultra’s on the shelf I purchased this system online as soon as I heard the order wouldn’t arrive for almost 2 weeks. So far I like this system and am saving over $1000 so I highly recommend this over the Sonos only because Best Buy severely dropped the ball. I’ll be making a payment to my credit card on the Sonos before it even arrives. SMH (oh I can’t cancel the order until it arrives now because it has “shipped “) so with a delay in refund of up to 5 business day's after return that means it will be almost 3 weeks before I get a refund from the date purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Fantastic Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. I've read every review possible and for my needs, this fit the bill. Sometimes, one needs to take the reviews with a grain of salt. There are so many dynamics involved. For me, the quality of the sound is fat, crisp and defined. Perfect size for our needs. Setup was a breeze and the app is nifty. One review claimed the sound for movies was "decent." It's better than decent. Another complaint was it downmixes Atmos. It's only a problem if you're trying to get Atmos to two TV's. Otherwise, who cares. I was able to buy the Bar 500 on sale and saved $200. Great deal at $399.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome unit, could do without "smart" mode

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the unit sounds great, looks great, and is nice and small. but the one thing holding me back from 5 stars is that the default mode is this fake surround sound thing they call smart mode or something. it sounds weird. you have to manually turn it off and it cannot be configured "off" by default. Aside from that one annoyance this this is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it for the subwoofer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth buying. The sound is very clear and can get load. The app makes it really nice to fine tune the settings for best quality sound. The best part of this setup is the subwoofer. Its a hige subwoofer for the price ans sounds Absolutely amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does not disappoint!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an older Polk bar that I’ve had for years and I really wasn’t sure what to expect, it had been a while since I’d shopped for good audio equipment, but I knew this was the one as soon as it came up in the app showing an open box with no remote ($100 off!) but that’s no problem for my harmony. I was already out the door to pick it up. I’d been a huge fan of JBL since I first started driving and had to custom retrofit my car dashboard in order to fit infinity kappa perfect tweeters in the corner of the windshield. I wasn’t going to settle for anything less back then, and I decided I was gonna get something really good this time around too. I knew this was the one. Holy cow. I hadn’t realized how far soundbars have come since the last time I looked at anything seriously. Dolby atmos? I have no clue what that is, but I’m definitely plugging in my series x through this hdmi pass through and finding out. It blew me away. I really didn’t know what I was missing. I’d never felt as immersed in the game in my own living room. This thing makes movies truly feel cinematic in my 17’ x 12’ living room. I’m definitely looking to upgrade my 55” next because the sound honestly makes me feel like I’m missing out on what is a great experience. The Bluetooth range on this thing is amazing. Saturday mornings I play music and clean. I take the trash out to the detached garage that has to be about 50’ away and through all the walls of the house and I can still hear it. I know my neighbors must be tired of it by now, but I promise it’s not too loud, this thing just kicks! Plus I always wait for a decent hour before I start. If you’re looking to treat yourself to something a little special that’s really going to amp up your media experience, but don’t want to go too crazy with componen/bespoke or don’t need a 7.2, this is really the top of the heap. This is by far my most satisfying best buy purchase in years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Experience with the JBL BAR 500

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL BAR 500 delivers powerful, clear sound with deep bass and immersive Dolby Atmos. Setup was quick, and the Multibeam feature fills the room evenly. Overall, it’s a high-quality soundbar that makes movies and music much more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Excellent sound bar!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for use with a new Hisense U7 tv. I now have two of these sound bars. Both are in large rooms (20'x27') and the sound is excellent for basic tv viewing. The sub is more than adequate when placed properly. Poor placement of the sub will make it seem like it lacks power. Free app on Android is a great way to control the system. Connection with eArc port via HDMI is easy and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    JBL delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this from a non atmos supported Sony and it’s fantastic. I’ve always been a Sony fan but I couldn’t come close at this current price point of $349 with Sony. We have a pretty standard sized living room and it does a really solid job on filling the room. The bass thumps and it elevates your movie viewing experience. Highly recommend at the on sale price but even at its normal price it would be well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    *Boom*!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the bass it has. It’s loud. Great for listening to music. Only problem is when you’re watching a movie or show and can barely hear the voices then you raise the volume up and *BOOM*! Loud noise all of a sudden. Then lower it down and all you hear is *whispering*.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Setup, Sound quality

    Rated 5 out of 5 stars

    JBL Sound bar.500

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound that file tthe room.as if you had a fuil 5.1 system. For a fraction of the price. Plenty of Bass from the sun no matter the placenta in the room. And and set up is a breeze with the JBL one app

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, Clean sound, and deep bass! Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL SURROUND SOUND

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the cheapest , but at the same time not the most expensive either. Great product, great brand have had zero issues. Sound awesome. Great sound, bass and surround sound. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    An Excellent Soundbar At A Reasonable Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got great sound and we're glad we settled on this soundbar. We had a Bose which was very good but it had no subbwoofer. We exchanged it for this one which has the subwoofer and the subwoofer makes it so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    WOAH best Sound bar + Sub money can buy !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a few different sound bars with speakers/subs and generally they are not very good when it comes to quality and sound. This JBL is just different it is amazing ! Sound Quality is amazing and the Sub is very powerful you can get home theater quality from this product. Even at low volume this system pumps ! you wont find a sound bar on the market that can compare to this trust me. Super happy with this product and will be buying JBL for future audio upgrades that is for sure !

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Big upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So had a smasung soundbar Q600 i think was the model number. Well ended up going out, within a year of purchase. The subwoofer started popping bad. Saw this on sale and had to jump on it. The calibration it has is amazing. The first time hearing it, i could believe how crisp and clear the sound was. Adjust your bass... knocked my display set off going all out loo. Great sound great connection. So glad went with this option instead.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Sounds clean, good tonality, high intelligibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the money we paid. Open Box deal. Hooks up to the network and allows basic equalizer settings. HDMI ARC and CEC work fine. TV remote powers on / off and controls volume without fail. The sound quality if better than average. It’s slightly clearer than the bar 300 we tried, the sub offers more Bass and exciting sound. However for a typical bedroom to add just TV intelligibility and volume could see most being very happy with the Bar300. If gaming or a more cinematic experience is preferred I’d definitely go Bar 500 or better. It’s our new Master bedroom set up.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best Soundbar in it’s category!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Soundbar w/ sub for the price. I recently purchased Samsung and Polk and the jbl bar 500 is the best. I was hesitant from purchase initially because of people saying the bass isint enough but once you install the app you can increase it and it’s more than enough. I’m impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Punches above its weight for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve recently integrated the JBL BAR 500 5.1ch Soundbar with Multibeam and Dolby Atmos into my home setup and found it to be a solid choice for its price. The soundbar delivers an improvement in audio quality that’s noticeable, especially when compared to the built-in speakers of a standard TV. The bass is substantial enough to enrich the sound without dominating it, and the overall audio quality is clear and balanced.

    I would recommend this to a friend
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