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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1452 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the CHARGE5 Portable Waterproof Speaker with Powerbank for its excellent sound quality, long battery life, and portability. Many appreciate the strong bass and volume, especially considering its size. The speaker's waterproof and water-resistant features are also well-received. The only concern mentioned is its weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,452 reviews
  • Rated 5 out of 5 stars

    Me best speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have this kinda for me is the best brand thank u very much for make this beautiful speaker for me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL SPEAKER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Crystal clear and we love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The speaker drem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good speaker the sound is perfect and and is jbl the name and the brain thats all

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Jbl charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this speaker it have clear sound and loud and can play music like 4 hours depend music level ir can play more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. I use it everyday now its part of my daily life. Works well and get as loud as i need when i want.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s mid.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t go as loud as I was hoping (sound seemed pretty much the same as the flip6. Flip6 just doesnt have subwoofers which I’m ok with.) Also using it to charge makes it drain of power very quickly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery SUCKS!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe the one I got is defective, but twice now, I have charged it fully and both times I have only been playing music for about 2 hours tops at a moderate level when the battery indicator light starts flashing red. I'm returning it, I've only had it for 3 days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    JBL charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good; but I bought two for the connectivity feature; which is unreliable at best. They cut out frequently in the party mode I would recommend these individually; but not as a set for party mode.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time in providing feedback on our JBL Charge 5. To prevent audio from cutting in and out when in the party mode, make sure that they're not more than 10 meters away from each other with no obstructions to prevent the audio from cutting in and out. If the issue persists, please reach out to our customer support. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL CHARGE 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, superb craftsmanship and very good value for money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing spund quality in a smaller speaker! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Portability

    Rated 5 out of 5 stars

    JBL Charge 5 Speaker Review:

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL Charge 5 is a testament to JBL’s consistency in delivering premium audio experiences. Here’s a quick dive into its standout features: Sound Quality: The Charge 5 delivers rich, clear, and room-filling sound. The bass is punchy without being overpowering, and the mids and highs are well-balanced, making it perfect for diverse music genres. Battery Life: True to its name, this speaker keeps the party going! With up to 20 hours of playtime, it’s a reliable companion for long trips or day-long events. Durability: Its rugged design ensures it can withstand the occasional bump or drop. Plus, with its IP67 waterproof and dustproof rating, beach outings or poolside jams are worry-free. Portability: Compact yet powerful, the Charge 5 is easy to grab-and-go, making it an ideal travel companion. USB-C Charging: The inclusion of USB-C charging ensures faster recharge times and is in line with the modern tech standard. In essence, the JBL Charge 5 is a compact powerhouse, blending sound quality with durability and longevity. It’s a worthy investment for audiophiles and outdoor enthusiasts alike.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Jbl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something wrong with the speaker they don’t wanna turn it off. You can turn it off only when the battery is running out.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're here to help with your JBL Charge 5. First, while the unit is not plugged into a power source, power cycle by pressing and holding the power button for 30 seconds to see if the unit will unlock. Next is reset, while your unit is on, press and hold the Volume + and Play buttons for more than three seconds until the unit shuts off. If the issue remains, please contact our customer support. JBL

  • Pros mentioned:
    Battery life, Sound quality, Volume

    Rated 5 out of 5 stars

    JBL CHARGE 5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best portable speakers I’ve owned! Everything is well balanced mids highs and lows you can also adjust on the app the base on this thing is decent for a speaker of it’s size it kicks! At maximum volume no distortion which is a major plus for me! The design is solid and can withstand wear and tear to the fullest no skimping there at all! It has all the basic features of a wireless speaker for me it’s the overall quality of the sound! I’m very pleased with the battery life and lives up to the 20 hrs for sure opposed to some of the other portable models. Although the size is twice as large as the flip 6 (which I purchased as well) yet still very portable just not the size I wanted to toss in my pocketbook and go nonetheless i absolutely LOVE the charge 5! I highly recommend it to the fullest

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doughboy q

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as open box from Best Buy. This thing sounds weird and when you turn volume up to like 70% it cuts out . Will be taking it back.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Charge 5. If you are using an EQ, please try turning it off. If the issue remains, try to connect it to a different device to check if it is an issue with the device. Lastly, try resetting it by pressing and holding the Volume + and Play buttons for more than three seconds while it is powered on. You may need to 'forget' the speaker in your device to pair them again. If you need more help, please contact our customer support at (800) 336-4525 Mon-Fri: 9:00 am-11:00 pm (EST) Sat-Sun: 9:00 am-5:00 pm (EST) JBL

  • Pros mentioned:
    Bass, Portability, Sound quality

    Rated 5 out of 5 stars

    JBL SPEAKER

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL speaker delivers amazing sound quality with deep bass and clear vocals. It’s durable, portable, and perfect for any occasion!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My JBL Charge 5 water proof portable speaker Blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL Charge 5 portable waterproof speaker,this speaker sounds loud and clear ,battery last for many hours ,all day long,nice color mine is blue,power bank so i can charge my cell phone from the speaker,really easy to pair with any bluetooth device,very good connection range from 35 to 50 ft ,or more ,waterproof ,i really like it,not my first one not my last one,I really recommend this product,,Happy with this item,amd thanks to best buy ,good deal,for a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great for pool parties

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best speakers I have ever owned. Water proof always good to have at pool side keeps the party going. Battery lasts for hours and it charges fast. Sound quality doesn’t get affected by battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Volume

    Rated 5 out of 5 stars

    Incredible Sound and Power in a Portable Package!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL Charge 5 has exceeded all my expectations in every way. I absolutely love the sound quality—it’s rich, clear, and has just the right amount of bass. Whether I’m listening to music, podcasts, or watching movies, the audio is crisp and immersive. What really stands out, though, is how loud this speaker gets. It fills up any room with sound effortlessly, and it’s perfect for outdoor gatherings where you need that extra volume to keep the party going. Despite its compact size, the JBL Charge 5 packs a punch that rivals much larger speakers. The battery life is impressive, lasting for hours on end, and the added bonus of being able to charge my phone from the speaker is incredibly convenient. The build quality is also top-notch—it’s rugged, waterproof, and ready for any adventure. If you’re looking for a portable speaker that delivers exceptional sound and powerful volume, the JBL Charge 5 is an absolute winner. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As to be expected from JBL, the sound quality from this speaker is great, even with heavier base. Sounds do not get distorted and spund clear at all volumes. It does take a bit to charge but it lasts quite a bit depending on one's usage. Being able to charge other items like your phone or tablet on the go is a plus. We owned the previous versions as well and they have lasted years, we just wanted to upgrade. Pairing multiple devices also gives the illusion of surround sound, which is pretty cool. Worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best speaker on market!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a Father’s Day gift, I use it everyday. The very best sound quality, durability, the battery life is long lasting and ease of use is a plus also connectivity is a very easy process. No static sounds. Will be buying many more for gifts in the future. Everyone needs one!

    I would recommend this to a friend
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