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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 723 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the Cinema SB170 2.1 Channel Soundbar for its impressive sound quality, satisfying bass, and user-friendly setup. Many appreciate its ideal size and reasonable price point. However, some customers have reported experiencing issues with Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 723 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    2nd JBL Sound bar for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had JBL SB550 and this is 2nd JBL. I got a great price from Best Buy on sale and it is great sound. I am very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl cinema sb170 2.1 channel

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice sounded sound bar for movies and games with a subwoofer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Rose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a nice sounding Bluetooth soundbar this is it. I love mine!!! Sound is phenomenal

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Does not dissapoint!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the bigger brother (Bar500) of this soundbar in our main room and needed something for another room. Was hesitant because of the 5” woofer. Glad I got it! Impressive aound! Voice clarity button is nice for soft dialogue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Sound Bar

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Sony Soundbar and I loved it. But, it was time to upgrade and the JBL Cinema Soundbar was the right choice thankfully. It sounds like I'm in the theater ...Awesome buy, Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review of a purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Soundbar is excellent. The quality is good and the price is reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great soundbar. Having a subwoofer makes all the difference!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loving the sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thankful for the great sound we are getting from our sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great set

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family enjoys this sound bar and subwoofer. The system makes movies much more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Lover

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great soundbar and I love it very much and the sounds it plays for sports and music too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds pretty good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is clear and bass is good for the small tv in the bedroom. Sound probably wouldn’t be as good in a large room like a living room with vaulted ceilings. But for a smaller living room the sound is good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and the subwoofer really adds a punch. The volume/acoustics are so much better than the TV speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    JBL-cinema SB1702.1

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, I'm using it now also very experience getting it. Setting it up was pretty easy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this sound bar and sub is awesome! Makes you feel like you're in your own personal theater highly recommend watching top gun maverick with this set up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product good price and the sound is very good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this sound bar, the sound it’s amazing, it has the JBL quality, 100% recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I buy jbl for everything. This sounds amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lost sound after 1 year with no explanation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I got this soundbar, it has been very dissatisfying. The sound goes in and out when connected via bluetooth and now after just 1 year of using it, the sound has totally stopped working even when connected via bluetooth or HDMI wire. I am extremely disappointed. I had my Samsung soundbar since 2020 that I got in Rhode Island and even move with it, none of these issues have occurred, I am using it in my room, connected to via bluetooth to a firestick, still works perfectly after more than 4 years. But JBL as big of a brand, how a soundbar can just lose sound with no possible explanation is mindboggling! I have reset, done all I can the sound just gone! There was no prior incidence at all! As I said, the sound would go in and out like a scratched CD plate! I kept managing it, till I stopped using bluetooth and switched to HMDI wire...now the sound is gone, I thought my tv was the issue, I connected it to my phone via bluetooth, connected successfully but no sound from the soundbar. Just like that, turn it on to use it, and it stops working. I have read through the manual, checked on youtube, etc to find a solution, all to no avail and I doubt if JBL or bestbuy can fix this without demanding that I pay! Just 1 year, a month after the warranty has expired, the soundbar develops fault from nowhere....how convenient! I suggest if you want to buy a soundbar, just stay with Samsung.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Cinema SB170. Please try to restore the factory settings. (By restoring the default settings defined at factories, you remove all your personalized settings from the soundbar.) To do this, press and hold the power button and the source button for more than 10 seconds. If the issue persists, we'd like to work with you directly to address the issues you're experiencing with your JBL Cinema SB170. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant lie at first the quality sounded pretty terrible but then i got a different tv and now they sound way better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the cash!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellenr soundbar. I got mine open box and it was still superb. Thabks Best buy!

    I would recommend this to a friend