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Customer Ratings & Reviews

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$224.99
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Comp. Value: $249.99

Customer reviews

Rating 4.5 out of 5 stars with 740 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the Cinema SB170 2.1 Channel Soundbar for its impressive sound quality, satisfying bass, and ease of use during setup. Many find it to be the perfect size for their family rooms and appreciate the volume and affordable price. However, some customers have reported experiencing issues with Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 740 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this was not a bad buy. …………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product sounds needs more bass suround sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, its just as descibed and it doesn't consume much of energy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but had trouble with sychronicing the sound with the tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds was great work some nice bass to if. Only 2 months the speaker in the subwoofer started sounding tinny and it fell out of the subwoofer. Have had to use it without the bass speaker for a couple weeks and taking it to the store now to exchange it. Might update this post after visiting the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satified !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product woula highly recommend to all !!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the system it works out for me with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its works very well, I'm a big fan of JBL! Will recommend to anyone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was ok fir a kik bit

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I webt to return the item because it generates an eltric buzzin sound like there were bees inside

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is working perfectly and thanks to the Best Buy employee who helped me decide..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth the price , only thing i didnt like it mine was missing a remote , overall pretty good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Sound Great Value Base Could Be Stronger

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given 5 stars but the base is not as good as I hoped it would be. Still makes watching our older tv a new and better experience!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Probably suited for a small office

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a few days ago for our bedroom. Set up was super easy, but I am disappointed. The sound quality is fine but its just not powerful enough. Probably suited for a small office space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for watching movie. To set up and connect to TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap and loud!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with JBL. I have bought multiple products and no matter what I have yet to be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not Enough Power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough bass or power in the system. It sounded clear but didn't cut the mustard for what we were looking for

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My family like it very much . Never had any problems

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do NOT pay the $249 full price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this open box for like $112 at best buy. List price is $249. Uhmmm no way-not worth it. This was the first sound bar I bought from store-always got on FB marketplace used, but none for sale in my area at this time so I bought this one. I have 5 other sound bar systems in my house. This is the lowest quality one I own. Sound is OK at best. At a little over $100 I'll keep it, but will never buy JBL again. I hope no one pays list price for this thing. There is MUCH better!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bluetooth connectivity

    Rated 1 out of 5 stars

    There are far better options for the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar seemed like a good value for the money. After 3 months of dealing with it dropping the bluetooth connection randomly, we hooked it to HDMI ARC hoping it would fix it. It did not. The soundbar will randomly go into power saving mode if you: - pause a movie - pause a youtube video - go use the restroom - were born in the Midwest - have the tv volume set low There's no volume indicator on the sound bar itself, so if you have it hooked up to ARC, you'll have no reference point the next time you turn on the tv. The bluetooth connection simply doesn't work half the time; the soundbar's sleep mode doesn't allow it to wake when a device tries to connect to it. It doesn't wake on ARC. You have to manually connect it each time you use it. If I wasn't past the refund/return window, I would return this thing. Don't get stuck with mediocrity. Go with a different soundbar.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Cinema SB170. If you're still having issues with your unit, we'd like to work with you directly. Please contact JBL Customer Support via our official website or toll-free hotline at (877) 871-6755 Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET). JBL

  • Rated 3 out of 5 stars

    Didn’t know how to hook it up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only has one HDML port, my old one that fried had two. I couldn’t figure out how to hook it up, instructions were no help. Nerds at BB didn’t seem to understand my questions. So it probably works great, just not for me.

    No, I would not recommend this to a friend