Customer Ratings & Reviews
- Model:
- JBLSB170BLKAM
- |
- SKU:
- 6554403
Customer reviews
Rating 4.5 out of 5 stars with 740 reviews
(740 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Cinema SB170 2.1 Channel Soundbar for its impressive sound quality, satisfying bass, and ease of use during setup. Many find it to be the perfect size for their family rooms and appreciate the volume and affordable price. However, some customers have reported experiencing issues with Bluetooth connectivity.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Base heads needs
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my music love i can tune out the oit side noice
I would recommend this to a friendRated 5 out of 5 stars
works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did what it was supposed to do although I would have preferred a richer sound than what my new TV came with - wish there was a bass and treble control also
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Jbl soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds better than just TV speakers. But not nearly as good as the Bose speakers old TV was hooked up to.
I would recommend this to a friend - Cons mentioned:Bluetooth connectivity
Rated 3 out of 5 stars
Very bad Bluetooth connection but ok when wired
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working well when wired (HDMI or other cables) but very very bad when using Bluetooth connection for with other Bluetooth devices
No, I would not recommend this to a friend Rated 5 out of 5 stars
Product review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best customer service and satisfied customer with product!
I would recommend this to a friendRated 2 out of 5 stars
Look for a different soundbar.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with this soundbar. The sound is ok but thought with the JBL name it would be better. lacks app control, meaning you cannot adjust settings or fine-tune the sound through a dedicated phone app, which can be a significant downside for users who prefer more granular control over their audio experience. Key points about the JBL Cinema SB170 and app control: No dedicated app: Unlike many newer JBL soundbars, the Cinema SB170 does not come with a companion app for adjusting settings on your phone. You can only make basic adjustments like volume and sound mode directly on the soundbar itself. Without app control, features like detailed EQ customization, room correction, or streaming capabilities directly from their phone.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Cinema SB170 didn't meet your expectations. We'll make sure to share your feedback with the appropriate team. If you need more help with your unit, please contact our customer support via our official website or toll-free hotline.
Rated 5 out of 5 stars
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Does have an issue of turning off by itself.
I would recommend this to a friendRated 3 out of 5 stars
Solid Sound for the Price, but Reliability Is a Co
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the JBL Cinema SB170 about a year ago, and while it initially impressed me with its sleek design and solid sound performance, my experience has been mixed overall.
No, I would not recommend this to a friendRated 5 out of 5 stars
best bang for your buck!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Best bang for the buck. JBL across all of their products is best in show. Just a great product.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Power saver feature ruines this speaker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and sounds nice. There is one major flaw with it though. If you pause you tv/sound for more than 5mins the speaker goes into sleep mode and you have to hit the power button to turn it back on. This means that you need to have the sound bar remote on your table or near you at all times. This may not be an issue for some but I work from home and take calls constantly so I have to pause the TV all the time to take calls. This makes the speaker go to sleep and I have to turn it back on. I bought this because it has an HDMI port and I thought I could get rid of a remote from my table but this power feature means the I have to continue to keep the remote at arms reach at all times. Pretty lame
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback. Our JBL Cinema SB170 has a standby mode, wherein it will go to sleep when it is not used for more than 10 minutes. If your unit goes to standby mode faster, please contact us for further assistance.
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Sound is ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is pretty good but if you pause the video, the soundbar goes off, so everytime that happens you have to turn the sound bar back on. Very annoying
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback on our JBL Cinema SB170. If the soundbar is inactive for more than 10 minutes, it will switch to Standby Mode automatically. The subwoofer also goes to standby, and the connection status indicator turns slow flashing amber. Next time you switch on the soundbar, it returns to the last selected source. However, the soundbar will wake up automatically when the soundbar is connected to your TV through HDMI ARC connection and your TV is switched on. And when it is connected to your TV via optical cable and audio signals are detected from the optical cable. If you need more help, please contact us.
Rated 5 out of 5 stars
Family gifts
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We did family gifts for our children this year. Excellent product. Came in fast and on time for the Holidays
I would recommend this to a friendRated 3 out of 5 stars
Not what we expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was good, however, not better than TV. We were wanting better sound.
No, I would not recommend this to a friendRated 5 out of 5 stars
Christmas gift JBL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase is a Christmas gift and has not been used yet. Order on line and shipping were great
I would recommend this to a friendRated 5 out of 5 stars
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about my soundbar!! I can't wait to buy one for all rooms in my house!
I would recommend this to a friendRated 1 out of 5 stars
do not buy — no bass customization, bad balancing
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do not buy. Okay, let me start out with the basics: this thing is roughly $180 when i bought it on sale. great price. but even for that price i would not buy this thing. it sucks. for 1 you cannot change the bass settings or how it works. it sounds horrible with dialogue, it gets very very quiet, and then when any ounce of music, it is 10x as loud. the default “sound settings” on the remote is very bad. I think the bad dialogue has to do with the dialogue coming out of the subwoofer for some reason, and there is no way to fix this. do not buy.
No, I would not recommend this to a friendRated 5 out of 5 stars
Best sound setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to our outside movie setup. Love this
I would recommend this to a friendRated 5 out of 5 stars
Great sound and easy to set up!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product and i even got a discount with the membership!
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelent product will recomend i enjoh my movies happy
I would recommend this to a friendRated 5 out of 5 stars
Sounds great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value soundbar. Bass performance is great for how little you spend
I would recommend this to a friend
















