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Customer Ratings & Reviews

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$224.99
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Comp. Value: $249.99

Customer reviews

Rating 4.5 out of 5 stars with 740 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the Cinema SB170 2.1 Channel Soundbar for its impressive sound quality, satisfying bass, and ease of use during setup. Many find it to be the perfect size for their family rooms and appreciate the volume and affordable price. However, some customers have reported experiencing issues with Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 740 reviews
  • Rated 5 out of 5 stars

    Base heads needs

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my music love i can tune out the oit side noice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what it was supposed to do although I would have preferred a richer sound than what my new TV came with - wish there was a bass and treble control also

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Jbl soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds better than just TV speakers. But not nearly as good as the Bose speakers old TV was hooked up to.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth connectivity

    Rated 3 out of 5 stars

    Very bad Bluetooth connection but ok when wired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well when wired (HDMI or other cables) but very very bad when using Bluetooth connection for with other Bluetooth devices

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Product review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service and satisfied customer with product!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Look for a different soundbar.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with this soundbar. The sound is ok but thought with the JBL name it would be better. lacks app control, meaning you cannot adjust settings or fine-tune the sound through a dedicated phone app, which can be a significant downside for users who prefer more granular control over their audio experience. Key points about the JBL Cinema SB170 and app control: No dedicated app: Unlike many newer JBL soundbars, the Cinema SB170 does not come with a companion app for adjusting settings on your phone. You can only make basic adjustments like volume and sound mode directly on the soundbar itself. Without app control, features like detailed EQ customization, room correction, or streaming capabilities directly from their phone.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Cinema SB170 didn't meet your expectations. We'll make sure to share your feedback with the appropriate team. If you need more help with your unit, please contact our customer support via our official website or toll-free hotline. JBL

  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Does have an issue of turning off by itself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid Sound for the Price, but Reliability Is a Co

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the JBL Cinema SB170 about a year ago, and while it initially impressed me with its sleek design and solid sound performance, my experience has been mixed overall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best bang for your buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Best bang for the buck. JBL across all of their products is best in show. Just a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Power saver feature ruines this speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and sounds nice. There is one major flaw with it though. If you pause you tv/sound for more than 5mins the speaker goes into sleep mode and you have to hit the power button to turn it back on. This means that you need to have the sound bar remote on your table or near you at all times. This may not be an issue for some but I work from home and take calls constantly so I have to pause the TV all the time to take calls. This makes the speaker go to sleep and I have to turn it back on. I bought this because it has an HDMI port and I thought I could get rid of a remote from my table but this power feature means the I have to continue to keep the remote at arms reach at all times. Pretty lame

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. Our JBL Cinema SB170 has a standby mode, wherein it will go to sleep when it is not used for more than 10 minutes. If your unit goes to standby mode faster, please contact us for further assistance. JBL

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound is ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is pretty good but if you pause the video, the soundbar goes off, so everytime that happens you have to turn the sound bar back on. Very annoying

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback on our JBL Cinema SB170. If the soundbar is inactive for more than 10 minutes, it will switch to Standby Mode automatically. The subwoofer also goes to standby, and the connection status indicator turns slow flashing amber. Next time you switch on the soundbar, it returns to the last selected source. However, the soundbar will wake up automatically when the soundbar is connected to your TV through HDMI ARC connection and your TV is switched on. And when it is connected to your TV via optical cable and audio signals are detected from the optical cable. If you need more help, please contact us. JBL

  • Rated 5 out of 5 stars

    Family gifts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did family gifts for our children this year. Excellent product. Came in fast and on time for the Holidays

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what we expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good, however, not better than TV. We were wanting better sound.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift JBL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is a Christmas gift and has not been used yet. Order on line and shipping were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my soundbar!! I can't wait to buy one for all rooms in my house!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    do not buy — no bass customization, bad balancing

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy. Okay, let me start out with the basics: this thing is roughly $180 when i bought it on sale. great price. but even for that price i would not buy this thing. it sucks. for 1 you cannot change the bass settings or how it works. it sounds horrible with dialogue, it gets very very quiet, and then when any ounce of music, it is 10x as loud. the default “sound settings” on the remote is very bad. I think the bad dialogue has to do with the dialogue coming out of the subwoofer for some reason, and there is no way to fix this. do not buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best sound setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to our outside movie setup. Love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and easy to set up!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product and i even got a discount with the membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent product will recomend i enjoh my movies happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value soundbar. Bass performance is great for how little you spend

    I would recommend this to a friend