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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 725 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the Cinema SB170 2.1 Channel Soundbar for its impressive sound quality, satisfying bass, and user-friendly setup. Many appreciate its ideal size and reasonable price point. However, some customers have reported experiencing issues with Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 725 reviews
  • Rated 2 out of 5 stars

    Bass quality is poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass quality is very poor competitive other sounds bar same price

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JBL hyped the bass up but it falls flat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with is once i put it in our bedroom and hooked it up. The sound was ok but the bass flopped for me. Maybe im to critical? Either way i took it back and bought something nicer made by JBL

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bluetooth connectivity

    Rated 1 out of 5 stars

    JBL - Cinema SB170 2.1 Channel Soundbar with Wirel

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is nothing special. My Sony TV sound is comparable. Loose Bluetooth connection with TV when TV is not active for some time, then TV trying to find it back, but it is off already. It's interfere not just sound, but YouTube videos start to jump from one to another. Connected my phone through Bluetooth: connection exist, sound don't. Save your money: buy Sony, Samsung or LG products

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what i expected from JBL

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying i love JBL and have several speakers. This particular setup is just not very good. No ARC (so 2 remotes or a universal), sound bar sounded muddled, and the subwoofer was not impressive. We ended up going with a Hisense soundbar and it sounds 100x better. We have a Sony setup in the living room and its amazing as well.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Cinema SB170 has HDMI ARC. You can use your TV remote to control both your TV and Soundbar by enabling CEC settings. Ensure your TV supports HDMI-CEC by checking the user manual. If supported, enable HDMI-CEC according to the manual's instructions. This will allow you to control volume, mute, unmute, and power functions on your Soundbar using your TV remote. For further assistance, please contact our customer support. JBL

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Worst sound bar for listening to music ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to amplify your TV volume and make car chase scenes loud and things like this yep it's an okay sound bar. If you want to listen to music forget it my 1993 Ford as Better Sound than this sound bar. There's no high or lows just base I mean it just sounds really bad there's no other way to put it don't get it don't waste your money if you want to listen to music

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem it has a “standby mode” that automatically turns off the bar after 10 minutes. No way to remove that feature. Have to manually turn it back on or turn your tv off and back on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s okay.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an okay product. Definitely an upgrade from your tv speaker but there is better out on the market a comparable prices. I settled by putting this on my computer monitor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keep shopping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the very little price tag. Better to go with the next tier. Get a higher channel sound system and pay the price. Don’t settle for this. Sound could barely be felt.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was so so for the brand/price. Bass was not deep at all and there’s no option to turn up the bass. Was very disappointed and returned it back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound is OK

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Have Polk Audio, and it sounds a lot better. I would not get JBL sound bar again. Got them on headphones and they sound good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just work with tv not for music on your phone Bluetooth.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Cinema SB170. Bluetooth typically performs well within a 30-foot range, but walls, obstacles, and other wireless devices can impede this. If you can't connect it to your phone, make sure there's no other device connected to your phone and soundbar, and ensure it is within 10 feet of your device. If you need more help, please contact JBL Customer Support via our official website or toll-free hotline at (877) 871-6755. JBL

  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely is nice but i would like a little more bass but it does the job

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money it works when it feels like it and the sound quality is okay

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really what i hoped. No adjustments to speak of.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team. JBL

  • Rated 1 out of 5 stars

    Terrible connection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible connection . My cheaper Samsung has better range . As soon as you walk away from the speaker it starts skipping

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Cinema SB170. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service. JBL

  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. I expected more from JBL, but it will suffice.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bluetooth connectivity

    Rated 1 out of 5 stars

    Better options out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality - still need a high level of volume to hear TV and you wouldn’t know there’s a subwoofer. You have to connect to Bluetooth each time, so it’s necessary to have multiple remotes.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your JBL Cinema SB170. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Cons mentioned:
    Bluetooth connectivity

    Rated 1 out of 5 stars

    Poor connectivity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has very bad connection problem- constantly disconnects from tv. Highly disappointed

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Cinema SB170. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Cons mentioned:
    Bluetooth connectivity

    Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed, didn't sync with tv at all. A waste!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Cinema SB 170. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 1 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality is Bad Item returned Usually this brand good but unfortunately this model bad

    No, I would not recommend this to a friend