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Customer Ratings & Reviews

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$224.99
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Comp. Value: $249.99

Customer reviews

Rating 4.5 out of 5 stars with 740 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the Cinema SB170 2.1 Channel Soundbar for its impressive sound quality, satisfying bass, and ease of use during setup. Many find it to be the perfect size for their family rooms and appreciate the volume and affordable price. However, some customers have reported experiencing issues with Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 740 reviews
  • Rated 5 out of 5 stars

    LOVE MY PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to set up, fast delivery, great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my sister for an early Christmas present. She loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound for a reasonable price? i’ve heard better, but not for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL Cinema SB170

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the volume had numbers to allow the user to know the sound levels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater JBL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s jbl no need to say words plug N play with no experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my grandson for Christmas he loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surround sound and the help fro The employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker with boofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so amzing great voice quality great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL - Improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel good about it but not as expected the sound quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best brand is JBL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exellent brand of choice JBL ,customer service is great

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth connectivity

    Rated 1 out of 5 stars

    Do not buy. Subwoofer will disconnect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoofer constantly disconnects and is no way to manually reconnect. Just need to power on and off and hope. Absolute garbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Comically Bad...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These good reviews are ridiculous and leads me to believe that I simply can not trust any reviews anywhere. Bought the LG SN6Y last year for the bedroom on my bus. I added the optional rears and was blown away by the sound. Good bass and articulate dialogue. Even sounded satisfactory for music, by which I was pleasantly surprised. (I am an audiophile btw. I have also owned many JBL products over the decades.) I bought another LG SN6Y open box to put in my mothers' bedroom at her house. However, the open box was missing the REMOTE! "Excellent" condition? No. The awesome Best Buy rep took good care of me and made me a spectacular deal on the JBL SB170, that he recommended. I got it home and hooked it up. Muddy sound and boomy bass. OK, no problem, I'll just lower the bass level and turn up the treble, right? WRONG!!! THERE ARE NO CONTROLS FOR ANYTHING!! Just a few EQ presets. This is unbelievable to me. Totally unacceptable. There are no tone controls available through the TV either. Boxed it right up and returned it. I've never experienced such a poorly thought-out product. Not to mention the poor audio quality. The LG I wanted was still unavailable so I gambled on the Vizio V51-H6... I was immediately impressed, not only by the sound quality but the overall design, materials, and build quality. Good job Vizio. Genuinely impressed. Total control over channel levels and tone btw. AS IT SHOULD BE! Don't buy the JBL SB170. It is comically bad.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time in providing your feedback on our JBL Cinema SB170. We understand that it didn't meet your expectations. We're always looking for ways to improve. We'll make sure to pass this along to our development team. If you need further assistance, please contact JBL customer support. JBL

  • Rated 1 out of 5 stars

    garbage. I am using now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    garbagw item is not foods at all. using it is too much

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JBL hyped the bass up but it falls flat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with is once i put it in our bedroom and hooked it up. The sound was ok but the bass flopped for me. Maybe im to critical? Either way i took it back and bought something nicer made by JBL

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bluetooth connectivity

    Rated 1 out of 5 stars

    JBL - Cinema SB170 2.1 Channel Soundbar with Wirel

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is nothing special. My Sony TV sound is comparable. Loose Bluetooth connection with TV when TV is not active for some time, then TV trying to find it back, but it is off already. It's interfere not just sound, but YouTube videos start to jump from one to another. Connected my phone through Bluetooth: connection exist, sound don't. Save your money: buy Sony, Samsung or LG products

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem it has a “standby mode” that automatically turns off the bar after 10 minutes. No way to remove that feature. Have to manually turn it back on or turn your tv off and back on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Worst sound bar for listening to music ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to amplify your TV volume and make car chase scenes loud and things like this yep it's an okay sound bar. If you want to listen to music forget it my 1993 Ford as Better Sound than this sound bar. There's no high or lows just base I mean it just sounds really bad there's no other way to put it don't get it don't waste your money if you want to listen to music

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what i expected from JBL

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying i love JBL and have several speakers. This particular setup is just not very good. No ARC (so 2 remotes or a universal), sound bar sounded muddled, and the subwoofer was not impressive. We ended up going with a Hisense soundbar and it sounds 100x better. We have a Sony setup in the living room and its amazing as well.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Cinema SB170 has HDMI ARC. You can use your TV remote to control both your TV and Soundbar by enabling CEC settings. Ensure your TV supports HDMI-CEC by checking the user manual. If supported, enable HDMI-CEC according to the manual's instructions. This will allow you to control volume, mute, unmute, and power functions on your Soundbar using your TV remote. For further assistance, please contact our customer support. JBL

  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was so so for the brand/price. Bass was not deep at all and there’s no option to turn up the bass. Was very disappointed and returned it back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hello

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't what I expected u have to turn it up to hear the bass

    No, I would not recommend this to a friend