Customer Ratings & Reviews
- Model:
- JBLSB170BLKAM
- SKU:
- 6554403
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Cinema SB170 2.1 Channel Soundbar for its impressive sound quality, satisfying bass, and user-friendly setup. Many appreciate its ideal size and reasonable price point. However, some customers have reported experiencing issues with Bluetooth connectivity.
This summary was generated by AI based on customer reviews.
Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound Quality is Bad Item returned Usually this brand good but unfortunately this model bad
No, I would not recommend this to a friendNot so great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound bar but my problem is with the sub woofer you can hardly hear it
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. Our JBL Cinema SB170 subwoofer is designed to play bass sounds; if the audio source you're using doesn't have many low frequencies, it might be harder to hear. We recommend trying different music or movies. To know that the subwoofer is connected the LED indicator on the back of the sub would be amber. We also recommend placing the subwoofer in a corner, less than 20ft from the soundbar for a better performance. If you need more help, please contact us.
It’s not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The store had very few sound bars actually set up to listen to. We bought it just based on JBL reputation. The sound is not that great.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. You've reached JBL Reviews & QA page. I apologize for confusion caused by this however, your issue seems to be specific to Home Depot's product. We recommend reaching out to them if you have further concerns in the future.
- Cons mentioned:Bluetooth connectivity
Jbl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is horrible. Every time we connect a new device the sound glitches a lot
No, I would not recommend this to a friend No comment .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst so long I could’ve ever purchased. I wish I knew more about it.
No, I would not recommend this to a friendA paperweight
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar had to be unplugged from the television because it kept interfering with function of the television. It is now a very expensive paperweight.
No, I would not recommend this to a friendDid not work for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best at all. It has too much treble and no way to custom adjust. Pre sets dont help
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is bad than my samsung tv quality. Not of much use if the intent is to watch movies in dolby setting
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We would like to work with you directly to isolate the issue with your JBL Cinema SB170, please contact our customer support for further assistance.
Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this product online, it came earlier than expected, but it came in pieces.
No, I would not recommend this to a friendHorrible sound quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the reviews i thought this would be a good choice. My mistake. Tinny, boomy, sound. No rage. Sounds like its from a cheap childs toy. If your tv has built in speakers, i can almost guarantee they will spind better than this sound bar. Big waste of money.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your time in providing your feedback. We understand that our JBL Cinema SB170 didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback to the appropriate team. For technical assistance, please contact JBL Customer Support.
Crap product Recommended by employee
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product in January at the recommendation of the sales person. It is now May and it has quit working completely. I changed out the HDMI cables. I changed HDMI ports on the TV. This is just a crap product.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your time in providing your feedback on our JBL Cinema SB170. This is not the experience we want you to have. We'd like to work with you directly to address the issues you're experiencing with your unit. For technical assistance, please contact JBL Customer Support.
Poor sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is poor while watching television.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. We understand that our JBL Cinema SB170 didn't meet your expectations. If you're encountering any issues with the unit, please contact JBL Customer Support. We're here to help.
Expecting More from JBL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade to next model No Bass at all Do not waste your money Expecting more from JBL even as a Base Model Just Horrible Upgrade Upgrade
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Cinema SB170. We're always looking for ways to improve. We'd like to know more about your issue and address it accordingly. Please contact our customer support service via our official website or toll-free hotline.
Buyer beware
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watched fast and the furious on 25 and the speak is blown. Worthless
No, I would not recommend this to a friendNot worth the $
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is louder and better sounding. The only thing this provides is a little bit of bass. Lame
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Cinema SB170. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Horrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. It works whenever it wants. Buy something better
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We're sorry to hear that it didn't meet your expectations. We'd like to work with you directly to address the issues you're experiencing with your JBL Cinema SB170. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Jbl sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed on the sound it produces Its like tin can
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're here to help. If connected via HDMI cable, consider trying an alternative cable. Please try to connect to the soundbar via Bluetooth to determine if the issue will still be the same. Additionally, perform a reset by holding the power and source buttons simultaneously for over 10 seconds. If these steps don't work, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST)
- Pros mentioned:Ease of use, Setup, Sound quality
Great sound bar system.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and easy to set up. Great with blue tooth music player as well.
I would recommend this to a friend - Pros mentioned:Sound quality
Good for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for the price. Unfortunately the new Samsung tv that I bought won’t support this sound bar, so I have to use the remote control that came with the JBL sound bar to change the sound.
I would recommend this to a friend - Pros mentioned:Setup
Plays like a million soll
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setupay, wonderful product plays very well. I would recommend this to who wants to buy
I would recommend this to a friend