Customer Ratings & Reviews
- Model:
- JBLSB170BLKAM
- SKU:
- 6554403
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Cinema SB170 2.1 Channel Soundbar for its impressive sound quality, satisfying bass, and ease of use during setup. Many find it to be the perfect size for their family rooms and appreciate the volume and affordable price. However, some customers have reported experiencing issues with Bluetooth connectivity.
This summary was generated by AI based on customer reviews.
Bass quality is poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bass quality is very poor competitive other sounds bar same price
No, I would not recommend this to a friendSound is OK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Have Polk Audio, and it sounds a lot better. I would not get JBL sound bar again. Got them on headphones and they sound good
No, I would not recommend this to a friendIt’s okay.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay product. Definitely an upgrade from your tv speaker but there is better out on the market a comparable prices. I settled by putting this on my computer monitor.
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just work with tv not for music on your phone Bluetooth.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're here to help with your JBL Cinema SB170. Bluetooth typically performs well within a 30-foot range, but walls, obstacles, and other wireless devices can impede this. If you can't connect it to your phone, make sure there's no other device connected to your phone and soundbar, and ensure it is within 10 feet of your device. If you need more help, please contact JBL Customer Support via our official website or toll-free hotline at (877) 871-6755.
Does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It definitely is nice but i would like a little more bass but it does the job
I would recommend this to a friendKeep shopping
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the very little price tag. Better to go with the next tier. Get a higher channel sound system and pay the price. Don’t settle for this. Sound could barely be felt.
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lip sync problems and popping noise following voice audio.
No, I would not recommend this to a friendTitle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really what i hoped. No adjustments to speak of.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team.
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. I expected more from JBL, but it will suffice.
No, I would not recommend this to a friendTerrible connection
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible connection . My cheaper Samsung has better range . As soon as you walk away from the speaker it starts skipping
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Cinema SB170. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service.
Overpriced
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money it works when it feels like it and the sound quality is okay
No, I would not recommend this to a friend- Cons mentioned:Bluetooth connectivity
Better options out there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality - still need a high level of volume to hear TV and you wouldn’t know there’s a subwoofer. You have to connect to Bluetooth each time, so it’s necessary to have multiple remotes.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly to address the issues you're experiencing with your JBL Cinema SB170. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
- Cons mentioned:Bluetooth connectivity
Poor connectivity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has very bad connection problem- constantly disconnects from tv. Highly disappointed
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Cinema SB170. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
- Cons mentioned:Bluetooth connectivity
Very disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed, didn't sync with tv at all. A waste!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Cinema SB 170. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
If you can, invest a few more dollars and you will
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound of the bar is for a room that is too small, it does not emit clear sounds, the definition is the same as the television speakers, it is very economical but fashionable quality sounds
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for bringing this to our attention. For best results, our suggested placement is the subwoofer should be at least 3 ft (1 m) away from the soundbar, and 4” (10 cm) away from a wall. You may also select the pre-defined EQ (equalizer) settings for your audio playback with the remote control to enhance certain listening experiences like watching TV or listening to bass-heavy music. If you need more help with setting-up your JBL Cinema SB170, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST)
It’s not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The store had very few sound bars actually set up to listen to. We bought it just based on JBL reputation. The sound is not that great.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. You've reached JBL Reviews & QA page. I apologize for confusion caused by this however, your issue seems to be specific to Home Depot's product. We recommend reaching out to them if you have further concerns in the future.
Not so great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound bar but my problem is with the sub woofer you can hardly hear it
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. Our JBL Cinema SB170 subwoofer is designed to play bass sounds; if the audio source you're using doesn't have many low frequencies, it might be harder to hear. We recommend trying different music or movies. To know that the subwoofer is connected the LED indicator on the back of the sub would be amber. We also recommend placing the subwoofer in a corner, less than 20ft from the soundbar for a better performance. If you need more help, please contact us.
- Cons mentioned:Bluetooth connectivity
Jbl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is horrible. Every time we connect a new device the sound glitches a lot
No, I would not recommend this to a friend Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound Quality is Bad Item returned Usually this brand good but unfortunately this model bad
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is bad than my samsung tv quality. Not of much use if the intent is to watch movies in dolby setting
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We would like to work with you directly to isolate the issue with your JBL Cinema SB170, please contact our customer support for further assistance.