Customer Ratings & Reviews
- Model:
- JBLSB170BLKAM
- SKU:
- 6554403
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Cinema SB170 2.1 Channel Soundbar for its impressive sound quality, satisfying bass, and ease of use during setup. Many find it to be the perfect size for their family rooms and appreciate the volume and affordable price. However, some customers have reported experiencing issues with Bluetooth connectivity.
This summary was generated by AI based on customer reviews.
A paperweight
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar had to be unplugged from the television because it kept interfering with function of the television. It is now a very expensive paperweight.
No, I would not recommend this to a friendHorrible sound quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the reviews i thought this would be a good choice. My mistake. Tinny, boomy, sound. No rage. Sounds like its from a cheap childs toy. If your tv has built in speakers, i can almost guarantee they will spind better than this sound bar. Big waste of money.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your time in providing your feedback. We understand that our JBL Cinema SB170 didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback to the appropriate team. For technical assistance, please contact JBL Customer Support.
Did not work for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best at all. It has too much treble and no way to custom adjust. Pre sets dont help
No, I would not recommend this to a friendNo comment .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst so long I could’ve ever purchased. I wish I knew more about it.
No, I would not recommend this to a friendBroken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this product online, it came earlier than expected, but it came in pieces.
No, I would not recommend this to a friendPoor sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is poor while watching television.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. We understand that our JBL Cinema SB170 didn't meet your expectations. If you're encountering any issues with the unit, please contact JBL Customer Support. We're here to help.
Crap product Recommended by employee
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product in January at the recommendation of the sales person. It is now May and it has quit working completely. I changed out the HDMI cables. I changed HDMI ports on the TV. This is just a crap product.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your time in providing your feedback on our JBL Cinema SB170. This is not the experience we want you to have. We'd like to work with you directly to address the issues you're experiencing with your unit. For technical assistance, please contact JBL Customer Support.
Expecting More from JBL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade to next model No Bass at all Do not waste your money Expecting more from JBL even as a Base Model Just Horrible Upgrade Upgrade
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Cinema SB170. We're always looking for ways to improve. We'd like to know more about your issue and address it accordingly. Please contact our customer support service via our official website or toll-free hotline.
Buyer beware
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watched fast and the furious on 25 and the speak is blown. Worthless
No, I would not recommend this to a friendNot worth the $
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is louder and better sounding. The only thing this provides is a little bit of bass. Lame
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Cinema SB170. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Horrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. It works whenever it wants. Buy something better
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We're sorry to hear that it didn't meet your expectations. We'd like to work with you directly to address the issues you're experiencing with your JBL Cinema SB170. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Jbl sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed on the sound it produces Its like tin can
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're here to help. If connected via HDMI cable, consider trying an alternative cable. Please try to connect to the soundbar via Bluetooth to determine if the issue will still be the same. Additionally, perform a reset by holding the power and source buttons simultaneously for over 10 seconds. If these steps don't work, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST)
- Pros mentioned:Ease of use, Setup, Sound quality
Great sound bar system.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and easy to set up. Great with blue tooth music player as well.
I would recommend this to a friend - Pros mentioned:Sound quality
Good for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for the price. Unfortunately the new Samsung tv that I bought won’t support this sound bar, so I have to use the remote control that came with the JBL sound bar to change the sound.
I would recommend this to a friend - Pros mentioned:Setup
Plays like a million soll
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setupay, wonderful product plays very well. I would recommend this to who wants to buy
I would recommend this to a friend - Pros mentioned:Sound quality
Good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar provides quality audio that seems well balanced with the subwoofer. I have no issues listening to shows and most movies are equally good but depending on the sport it seems the crowd noise can drown out the commentary. Maybe it's just the station or feed but felt it was important to mention as this seems to be the norm in this price range. I have it mounted but the design of the back and weight are made for it to sit on mounting shelves as opposed to the screws and brackets.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic bass and overall depth of sound. Movies and games are much more enjoyable with this bar and bass.
I would recommend this to a friend - Pros mentioned:Setup, Sound quality
Definitely worth the buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar! Excellent sound quality and very easy set up. Very pleased with my purchase.
I would recommend this to a friend - Pros mentioned:Sound quality
Not Great, but it is ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced an aging Samsung 2.1 soundbar with this JBL soundbar and I am somewhat pleased. The sound is good for my bedroom, but I do not like that I am unable to adjust the bass and treble levels. The EQ is preset so you cannot adjust it to your desired levels. Also, it does not have a digital read out, so you are unable to see what volume level you are on. Overall, the sound is good, and I can't complain too much because it was on sale at a very good price.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Jbl sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing the basss is great all around fantastic!!!
I would recommend this to a friend