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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.6 out of 5 stars with 404 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the E55BT Wireless Over-the-Ear Headphones, particularly for their exceptional sound quality and comfort during usage. Many users have commented on the great value for the price point, while others have praised the extended battery life and wireless connectivity. While some users have expressed concerns about the volume and bass levels, the overall sentiment towards these headphones is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 404 reviews
  • Rated 3 out of 5 stars

    Static

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it and then returned it because the sound wasn’t clear and not enough bass but it was an ok pair of headphones.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 3 out of 5 stars

    Great sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were a gift to someone who had a very hard time setting them up for the first time. Had to get help.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 3 out of 5 stars

    Headset is not comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to constantly keep adjusting the headsets to ears. Do not seat correctly on your ears

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at  https://www.harmanaudio.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 3 out of 5 stars

    Ok headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok, if you are looking for regular headphones go for these ones, they do fall off easily from your head

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed in how weak the integrity of the swivel is, my son broke 2 or 3 pairs before upgrading to a pair of Sony

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first JBLS were great these were very grainy. I would not recommend them. Also they did not fit well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty tight for size and not my favorite color blue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones for the price nice highs bass is ok

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for review on the JBL E55BT. We are happy to hear your feedback about our product! If you have questions, please feel free to contact us directly by submitting a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you. JBL

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    sounded great... til they didn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these for my son for xmas. good price and sounded really good, but bluetooth stopped working a couple days ago. three month life expectancy is not acceptable! i'm glad we got the geek squad protection plan!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not work for me! Only could get sound out of one ear!! Returned back to Best Buy for a refund!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 2 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because it is wireless but I have problems connecting the bluetooth.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request and so we can assist you: http://www.jbl.com/support-contact.html JBL

  • Rated 2 out of 5 stars

    not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it broke very fast and it is not the best quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality not as good as expected. A bit uncomfortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great for computers. Couldn’t connect to Bluetooth on computer, didn’t work well wired and then stopped all together. Connected to iPhone and worked well for a while then quit. Only had since Christmas.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 1 out of 5 stars

    Not worth the price you psy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several JBL products and they are not worth the money you spend. These headphones lost sound in one of the earmuffs after the first year of having.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hope not

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for one not happy it broke week later had to get a replace one then the second one stop working I gave up on buying it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    JBL E55BT wireless earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this headphones. Sound quality is good. Noise cancellation is also there. You can use it to make and receive phone calls also. Battery life is good. Comfortable on the ears also. Just in case the earphone runs out of battery, they provide with the cable that connects with your phone. So you can charge and listen to your music at the same time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not work at all in one ear from the start!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound terrible. I would not recommend these to no one.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. JBL

  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound was horrible my son didn’t like them

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations.We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL