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Customer Ratings & Reviews

JBL - E65BTNC Wireless Noise-Cancelling Over-the-Ear Headphones - Blue-Angle_Standard

Customer rating

Rating 4.6 out of 5 stars with 413 reviews

94%
would recommend to a friend

Expert rating

Rating 3.5 out of 5 stars with 1 review

Pros

Cons

Customer ratings & reviews

Page 1, showing1-7 of 7 Reviews mentioning:
volume
  • Rating: 2 out of 5 stars

    Not impressed

    Posted
    Rocco
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not really comfortable after a while and not really that loud

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 4 out of 5 stars

    Great sound

    Posted
    Bella115
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Reproduces tones beautifully and great for travel. The only downside is that noise cancellation could improve for loud surroundings

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Not too bad

    Posted
    Jordan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Not as noise canceling as I hoped but they are pretty quiet. Gets decently loud, but they could be louder. Overall, i'm pretty satisfied!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Sound, No Volume Adjustment

    Posted
    Pete
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The sound quality on the JBLs is quite good, so I can't fault that. The problem I found is that there was no volume adjustment. And the instructions - if you want to call them instructions - that comes with these headphones is almost useless. So sound-wise they are very good and the noise cancellation is decent, but the user-friendliness is not good enough for me.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 4 out of 5 stars

    Tight headphones

    Posted
    JimboM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Quality of sound is a 4.5 out of 5 and the connection to my iPhone was constant. Volume and loudness is a touch weak. The main negatives is the phones are tight and also creates extra heat to ear area due to no ventilation. . I would buy again for quality and noise cancelling.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Really a 4.5

    Posted
    Denise
    • My Best Buy® MemberMember

    I previously had the Skullcandy Crusher Wireless and my dog ate them. Got these as a gift and they are great, but some features are not as good as the skullcandy ones. Biggest cons are the adjustable head pieces are loose, so they can start to drop off your ears as you are running. Also, sound quality is good, but as others have said, they could go louder and the bass isn't the best. I am keeping these, as I do like that they fold up nicely and have a much better range than the skullcandy (I couldn't walk away from my phone with those without losing my sound). Overall, really not bad.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Average headphones

    Posted
    Dana
    • My Best Buy® MemberMember

    Products sounds good. Don't be mislead by the in store demo. You can crank it up in the store and they sound great, but when you pair them to your device you are limited to the volume of the headset, which is not very loud. Big disappointment. Overall sound quality is good. Expect audio/video latency that cannot be corrected when using them for TV. That is just a blue tooth issue, not so much a product issue. They are fairly uncomfortable after about 30 minutes of use. Price was good. $139. Still debating returning them. Music sounds good and movies sound really good. But again, just an average quality head phone. Head piece is not padded and is fairly heavy. I would recommend this product, but don't expect to be blown away.

    I would recommend this to a friend