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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 361 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

62%would recommend to a friend

Customers are saying

Customers enjoy the Endurance DIVE Wireless In-Ear Headphones for their excellent sound quality, waterproof capabilities, comfortable fit, and long battery life. However, some users have experienced difficulty with the controls, connectivity, and volume adjustment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 361 reviews
  • Rated 4 out of 5 stars

    Only wireless in-ears I've found with 1GB memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The other reviewers were right, no lows. Good mids and highs but No Bass. And I'm not looking for Booming bass, just enough to know its there and these fall short of that. Having built in memory was the selling point for me but I still like well balanced music. Take them off and they turn off, nice feature. I have not used them swimming so I can't comment on that aspect of them. I use them while doing yard work and they satisfy that part for me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Good but not the best !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio, flexible product , is ok for swimming but Bluetooth does not work under the water. In general terms is ok but not the best !

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Sprint did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headphones around. very light weight and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Water resistance

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and like the idea of the MP3 player and work good under water

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good for use by teen as not to expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well and easy to set up. Has held up better than other wireless head phones/ earbuds we have tried prior.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great when you are using it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functioned great and sounded great. It just is too small to sit on your neck when not in use. It will fall off of you when not connected to your ears.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not the best headphone I have used.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but the lack of buttons make it difficult to use for me anyway. There are better options.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Cons mentioned:
    Controls

    Rated 2 out of 5 stars

    Like JBL but not these earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more out of these earphones out of the box. I like that they turn on when you wear them but the button set up is a bit much. My biggest gripe was the volume control. If you didn't do it right you put it in pause. Sorry to say, I returned them. I'm writing this to make you aware of what to look for and ease of controls. Maybe it's me, maybe not. Do your homework!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, Your feedback will be communicated to the proper department to improve our current and future product line. If you encounter problems with your product, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and fast connection, perfect match with the ears, very comfortable

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good product for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. Only item is I wish they were just a little louder but it could be from the sending source

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Water resistance

    Rated 5 out of 5 stars

    Last forever!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works anywhere in the water!! And battery is great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    head phone play good and long battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    head phone play good and long battery. I plan to purchase a pair for my wife

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 4 out of 5 stars

    So far all is well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounds and I like that is water proof because I sweat a lot when I run. Looking forward to see

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound quality and fit were subpar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tapping together of the buds to turn them on and off was very frustrating and not user friendly. Did not feel the bass sound quality of these headphones was good at all but I am comparing to my last pair of Bluetooth JayBird headphones. Pay the extra for the better sound quality it makes a world of difference in how you experience your music!!!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. Rest assured that it will be communicated to the proper department to improve our current and future product line. JBL

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bluetooth ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds great sound Easy to setup and use Built with good quality

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great headphones for swimming underwater.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for underwater swimming specially since it has memory built in..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    JBL ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not live the chord around my neck. They would fall off my neck when not using Sound was good.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Dive did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality, Water resistance

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is awsome, it works perfectly under water.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have found wireless earbuds to have good sound. Just wish they would last longer on charge.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sounding headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, great sounding easy to use headphones.

    I would recommend this to a friend
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