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Customer Ratings & Reviews

JBL - Endurance DIVE Wireless In-Ear Headphones - Teal-Angle_Standard

Customer rating

Rating 3.5 out of 5 stars with 134 reviews

63%
would recommend to a friend

Expert rating

Rating 3 out of 5 stars with 2 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 134 Reviews
  • Rating: 5 out of 5 stars

    Solid Wireless headphones

    Posted
    Rooskie82
    • My Best Buy® Elite MemberElite Member

    I bought these mainly for use at the gym with my cell phone. I had previously some other brand/wireless headphones as a way to get away from a cord while working out, but those were bulky and didn't sound all that good. The JBLs though are great. The setup was easy via Bluetooth on my android phone. The sound quality is as good as above average connected earbuds. The battery life is good an the 3 months ive been using them, usually charging them after about 10hours of total use. As one other user pointed out the buttons on the wireless headphones are a bit touchy for using when changing tracks/pausing, but easy use for adjusting volume. I use my phone's controls for just about everything else with music. I haven't used the other available options with the connection to my phone, so I won't comment on those. Waterproofing, I also haven't really had any experience with. I will also mention the range these headphones keep to the phone. Ive accidentally left my phone somewhere at the gym and they stayed connected without issue for 20-25 yds away. I would recommend these to anyone who looking for a wireless headphone option for outdoor use

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    It is water-proof.

    Posted
    Redddoggy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I will give the buds proper respect, in that they do work underwater, like advertised. But good luck trying to turn them on. The touch sensitive controls seem to work in every nearby object, except your hand, so putting them away will turn them on, and trying to turn them back on after they have gone to sleep? Hoo buddy, let us not get carried away here, you are going to have to rub them on your chest in order to get sound back. Forget trying to skip songs, or even hit play or pause, turning those bad boys on will be your one and only victory before they turn themselves off again when you put them in your ears. And don't forget mp3 mode... where you cannot even make a playlist if by chance you talked the lifeguard into poking the device in your ear to turn it back on after you scratched your face. But, it does play music underwater.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      We appreciate your review to our product. But It seems that you have some concerns with it and we'd like to work with you directly. Please submit a case request and so we can assist you: http://www.jbl.com/support-contact.html JBL

  • Rating: 3 out of 5 stars

    Worth the money but flaws

    Posted
    Yahuchanon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Pros: Fits in ear, blocks out background noise. Has memory to store music. Can use in water (haven’t tried yet/ don’t quote me on that just yet) Loud. Has Case, and connects to blue tooth. Cons: OMG, the hand feature to cut up and down, on /off, and connecting to Bluetooth all suck. It’s no buttons just touch sensitive . So it’s propraby better for those who love these type of new age gadgets, but a pain in the butt for an olds schooler like me who just wants to be able to get’er done at ease. I had to take it off my head and ears and look to control the functions. Otherwise reaching up while on my head and trying to operate, I was off in where my finger needed to press and usually didn’t get the results I wanted. It either shut off or on or disconnected from Bluetooth . If you are use to finger sensitive items all for you. If not you may want something where you have physical buttons like on/off/volume etc.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 2 out of 5 stars

    Pass on these!

    Posted
    Lapatc
    • My Best Buy® MemberMember

    I got these for my wife based on the reviews I read online. Don't let them fool you, overall these things are pretty terrible. While they are durable feeling, the sound lacks any depth or for that matter warmth. I own several high end headphones for work and personal use, and I liked that these were described as "bright", which is a welcome attribute in this world of overpowering bass headphones. The fit is outstanding, the controls suck, the MP3 mode is glitchy at best, but the sound is absolutely terrible for a JBL product. They aren't actually "bright", but the lack of any low end warmth makes them sound it. I am hoping they can still be returned but we are at day seventeen since purchased.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 3 out of 5 stars

    Get’s the job done

    Posted
    TeeP
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got these for lap swimming and first impressions were great. The are light and comfortable and sound pretty good when the are seated in your ears well. But... when they pop out or if you need to take them out to adjust them and water gets in the buds then then the sound is muffled and it takes time to dry them off and get them seated in your ears again. Also the controls are too complicated. You have to remember the correct sequence and the number of taps it takes to changed the modes. Finally you cant set a playlist. It only has random play. Although it seems more sequential than random. Still annoying. But for something light and comforable with some practice it works.

    I would recommend this to a friend

    • Brand response

      JBL Support

      We really appreciate your review on our JBL Endurance DIVE wireless headphones. We're always looking for ways to improve so we'll make sure this gets to the right team. If you need help with anything, please reach out to our Customer Support and we'll be very happy to help you: https://support.jbl.com/us/en/ JBL

  • Rating: 5 out of 5 stars

    Better than what the average reviews say

    Posted
    bac0nIZgo0d
    • My Best Buy® MemberMember

    I had a pair of plantronic backbeat that were similar to these and loved them. After about 2 years they ended up breaking. I went to Best Buy looking for another pair and found these. I'm absolutely loving them. The automatic on/off based on magnets in the ear piece is freakin awesome. People talked about the instructions being hard to read and the ear piece being touchy... The instructions were honestly great. They're straight forward and after an hour or so of listening and playing around it was second nature. I love these things and you should give them a try if you want a quality pair of workout headphones!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Too Sensitive

    Posted
    Do2nt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Sound is not bad for such a little package. Only two complaints I have are sensitivity and bluetooth pairing. The touch pad is super sensitive. Just trying to adjust the fit causes all kinds of "You don't have a clue where you are in the menu." It can also be activated simply by some water splashing on it. You could be paused, you could be disconnected from your Bluetooth device. Which is my second complaint. It seems that you can only pair it with one device at a time. I paired it with my Samsung watch and then tried to pair it with my Samsung phone. No go. I disconnected the watch and was then able to pair with the phone. This could very well be user error - color TVs didn't come out until I was 12.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works better for men

    Posted
    MN407
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased these as multi-purpose headphones for work calls, running/walking, swimming, etc. Unfortunately, I have long hair and they are really designed for swimming as the product name indicates. When swimming, I usually wear a swim cap and would have no issue, but when doing anything else, my hair (even when it's in a ponytail) gets in the way. So, I gave them to a male friend who has short hair and he loves them. Overall, good sound quality (I'm not an audiophile in any way though) and I appreciated the various sizes and styles of tips available. I did not try them in the water at all, so I am unable to provide any feedback to those features.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    sound was good while it lasted.

    Posted
    lacrosseNut
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The right channel stopped working shortly after purchasing but not soon enough to just return the purchase and get a refund. Very disappointing. The controls being a tap on the chunk of hardware that goes in your ear means every time you wanted to advance to the next song, you were thumping yourself in the ear. The controls took some getting used to so that you advanced the song rather than changed from the internal memory to bluetooth. I expected more from JBL as I have had other headphones from them that were far better for useability and how long they lasted. This model does not appear to have been well thought through.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall pretty good but...

    Posted
    epicgabe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    overall these headphones are really nice. They sound amazing, people can hear you clearly when you talk on the phone and the buttons are very responsive. HOWEVER, they are not ideal for using in an office setting or to just rest on your shoulders if you are not using them, which is what i purchased them for. I talk on the phone all day long so trying to find a good set of headphones that have a good microphone and are very portable with a good battery life is a lot harder than you think. If youre using these headphones to go running with they are PERFECT. I did keep them for when I am at the gym.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for exercise

    Posted
    Jimbo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I got these to use while working out in the gym. They fit my ears great and have never fallen out; the sound quality is excellent. I have not tried them while swimming, though they say you can use them for that. Controlling the volume is by dragging your finger along the right earbud; it works, but sometimes it also shuts the bluetooth off if you hold your finger in one spot for too long. It would have been better to have the volume on one side & the on/off on the other. The instructions are not the greatest, but the setup is easy once you know how it is done.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    You have to be OBSSESSED for it to work

    Posted
    Roi888
    • My Best Buy® MemberMember

    I'm a regular guy had my last pair broke, trying out this one, and am fixing to give up: - only can connect to one device (deal killer) - it takes getting used to press one, hold 5 seconds... every time i press/tap the earpiece, it pushes the earpiece, irritating - spent 30 min trials/errors to find out it doesn't respond well to fingers with callus. Well, you'll have to have good fingers then. You have to be in love with it to work it through. Sound is very good though.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request and so we can assist you at www.jbl.com/support-contact.html . JBL

  • Rating: 4 out of 5 stars

    Good waterproof headphones

    Posted
    JonP
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got these to replace my old Sony waterproof headphones that broke. So far, I generally like it. Comfortable and functional. My only two complains (one of which I knew before purchasing) are : 1) all functions are on one part of the right earpiece and based on taps instead of physical buttons which sometimes can be annoying if i'm clicking quickly. (i.e., 1 tap does one function, 2 or 3 does something else), and 2) volume control can be a pain and I still haven't "mastered it" for some reason. Overall, happy with the purchase.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    right side failed just out of exchange date

    Posted
    bonehead23
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    the right channel failed on me just outside of my exchange period. The tap on the right or left ear piece to change track is a thump in the ear every time you want to change track or pause. the volume control is sliding your finger on the same ear piece that skips ahead/back tracks so it takes lots of practice to get the correct command to be executed. Really disappointed in this purchase. When it did work, the sound was good but the controls still were poorly implemented.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request and so we can assist you at www.jbl.com/support-contact.html. JBL

  • Rating: 5 out of 5 stars

    A great Bluetooth set

    Posted
    Walt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been through a handful of Bluetooth sets over the past few years. I have found most to be fickle and stop working after a few months. It is very frustrating. After another set broke I bought insurance for the next set which also broke. Are used the insurance to help me buy this set and I’ve had it a good while without any issues. I love it that it is designed to be waterproof. This has been a great companion to my workouts.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for listening

    Posted
    Scott
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    They're pretty good for listening to music, although my ears do get a little sore after a few hours. The battery lasts pretty good too compared to other models I've used. It is not good for phone calls though. The other person always has trouble hearing me, so I usually disconnect for calls. I mainly wanted them for listening to music while working, etc., so I still give them 4 stars. If you want to regularly use them for making phone calls, try a different pair.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    very impressed but only one problem

    Posted
    Rhino
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These were actually really good the only issue I had with it was that if your wearing a hoodie or anything of that kind it could interfere. the buttons are very sensitive so it will skip, repeat, pause and so on just from the hoodie brushing up against it. that's the only downfall. Everything else excellent especially the fit, I have cauliflower ears so most hurt after awhile but these were super comfortable and very light weight.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    [Returns product intensifies]

    Posted
    Mufasa
    • My Best Buy® MemberMember

    I was enjoying the JBL Dive at first, with it's cool finger gestures like the volume and next song. I struggle to go back to previous songs tho. I take them to the gym and they were great but for excessive use the right side that holds the main interaction hub always pop off. Which I'm constantly adjusting to the point I'm uncomfortable with the product and will be returning it.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request and so we can assist you at www.jbl.com/support-contact.html . JBL

  • Rating: 1 out of 5 stars

    JBL Endurance Dive

    Posted
    ParanoidPharaoh
    • My Best Buy® MemberMember

    The JBL Endurance Dive headphones stopped working after a few uses. Warranty support is not even through support. I recommend if you buy these you buy Best Buy Geek Extended support which is seamless compares to this horrible support from Harman International. Also they do work underwater with internal storage only but this makes sense as Bluetooth would be hard to reach waves under water.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 4 out of 5 stars

    Stays in and rarely loses connection

    Posted
    Kurt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Headphones are easy to operate once you have the controls figured out and they do not fall from your ear, even during the most intense workouts. Only issues are that they sometimes switch off Bluetooth mode during my workout and touch controls are very sensitive. Wiping sweat or minor adjustment can pause your playlist and excessive perspiration can cause Bluetooth to randomly turn off.

    I would recommend this to a friend