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Customer Ratings & Reviews

$109.95

Customer reviews

Rating 4.3 out of 5 stars with 1610 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,610 reviews
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the over the ear part at all! I'm sure some people love it, but it wasn't for me. I have a really hard time getting them into the ear pockets and staying over the ear. Going back to regular ear buds.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to share your feedback regarding our JBL Endurance Peak 3. We understand that it did not meet your expectations and that you experienced discomfort while using them. Should you need further assistance or if you'd like to check other models that we have. We're here to help. JBL

  • Rated 1 out of 5 stars

    Spend a little bit more and get something else, th

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones were very uncomfortable and no matter what size was used it couldn't get a tight seal. They were not soundproof and even after downloading and messing with the app, it was impossible to create an environment that drowned out the external noise. They did not fit around the ear ergonomically and the only way to get them to have a decent seal was to turn them sideways which made them lose all of their ability to stay in your ear. I tried to bring them back to Best Buy in order to exchange for something else, but was refused. Would not recommend, would not waste your money.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you giving our JBL Endurance Peak III a try, and we thank you for your honest feedback. Although these headphones didn't meet your expectations, we will ensure your comments about the fit are shared with the appropriate team. For further assistance, please get in touch with customer service to discuss options for replacement. JBL

  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit in my ears for earbuds, but the sound is too thin.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I didn’t like them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not noise canceling, too much background noise .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They started off fine, but I noticed the other day that the sound is not clear unless I hold them slightly rotated in my ear to push the sound upwards more. This seems really strange to me. I tried putting on a smaller ear tip, and this did not fix the issue. They are no longer returnable, so I guess I'll try the warranty. I'm starting to think every pair of workout ear buds are just garbage, and I should try to find a decent pair of over-the-ear ones instead.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review. We appreciate you bringing this issue to our attention. Please try a different source device and test if the issue persists. Also, please do a factory reset, with both earbuds on, and not charging, tap two times, and hold the button on the third tap for more than 5 seconds. If none of the steps work, please contact JBL Customer Support for further assistance. JBL

  • Rated 2 out of 5 stars

    Great for musoc bad for phone calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for music and streaming, but with my zflip, hearing voices on phone calls was impossible, way too quiet. I did love the ear clip on and off feature. Wish i could find one that was great at music and phone calls

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We hear you. You may try to adjust the volume of your JBL Endurance Peak 3 when answering phone calls as there are also factors affecting to the sound you're hearing from the other end. If you need more help, please contact JBL Customer Support. JBL

  • Rated 1 out of 5 stars

    Don't use for water.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying for water use don't. I bought these to swim laps, and even spoke with JBL regarding the first set I returned. Outside the water I would rate these a 3 compared to my Beats. However in the water the water hitting the touch features in the controls and the "smart controls" cause them to go haywire. Music stops, Ambient kicks in and out. Worthless for this purpose no matter what the description says.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Endurance Peak 3 didn't meet your expectations. Please note that we do not recommend using this device for swimming as Bluetooth signals do not pass through water and the earbuds can only go in 1 meter (3.3 feet) of water for up to 30 minutes only. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team. JBL

  • Rated 3 out of 5 stars

    Nothing To Write Home About

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for talking but the bass sucks for music

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Endurance Peak 3. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 1 out of 5 stars

    Not very good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't fit properly, or maybe its's the shape of my ears. Hmmm..but either way, I'm returning them. The volume level is low and they're way too bulky.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide feedback on our JBL Endurance Peak 3. We understand that this product's fit didn't meet your expectations. To get the best audio response and comfortability with the earbuds, please try the different ear tip sizes that perfectly seal and fit into your ear. Angle the ear tip slightly downward and gently twist the earbud to fit securely. In addition, the earbuds can be susceptible to moist or deep-seated dirt that blocks the screen of the earbuds. To reduce the likelihood of experiencing low volume, clean the earbuds by removing the dirt after each use, using a pointed toothpick to remove large amounts, and a small amount of rubbing alcohol applied to a cotton swab for final degreasing. If you need more help, please contact our Customer Support for further assistance. JBL

  • Rated 1 out of 5 stars

    Lasted 3 Weeks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll start by saying, I’ve been a fan of JBL for years. I have my second JBL sub in my SUV and two of JBL’s portable speakers. These earbuds were a complete waste of $100 though. Bought them as a Xmas gift for my fiancé for the gym and he got a whole 3 weeks of use out of them. The left one has zero sound coming out of it and the sound in the rignt is just... yuck. Just in time for Best Buy to not take them back.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. This is not the experience that we want you to have with our products. We're always looking for ways to improve. We'll make sure to pass this along to our development team. Your JBL Endurance Peak 3 may experience no sound issue due to issue with dust/dirt/debris blocking the ear tip screen, balance control in your source device (music player app/headphone app/source device). We suggest cleaning the ear tips by removing dust and wax using a pointed toothpick to remove larger amounts and a small amount. Check the balance control on your source device by going to the "Accessibility" settings, as well as the balance control on your music player app. Lastly, initiate reset. With both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. If the issue persists, please be informed that all our products come with a one-year warranty. To file a claim and assist you with the replacement, please contact our customer support at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET). JBL

  • Rated 1 out of 5 stars

    Not satisfying!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL messed up on this one! Very weak sound. Connectivity…not good at all. If you can’t improve something just stick with what you know! Bring back the buttons! These are supposed to be fitness earphones after all!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    was really looking forward to these buds for runni

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i could not get both buds to play music. tried several hacks online. returned the item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complete waste of money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second owir in 2 about 6 months and after about 2 months the same left ear keeps messing up. The first pair the left side woukdnt hold a charge after 2 months, bought a second pair thinking i just had a bad pair and now the left ear is barely playing any audio. 1/10. Do not recommend at all. The biggest waste of $200 ive ever spent in my entire life. Go to dollar general buy 2 cups and some string and will probably work better than these piece of junk headohones. Extremely dissapointed as i love JBL.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. Here are some troubleshooting steps that can help isolate the issue with your JBL Endurance Peak 3. You may try to clean the charging terminals on the earbuds using a swab dipped in rubbing alcohol, as foreign matter on the metal charging contacts may affect the charging process. For the issue with the sound imbalance. First, try the various ear tip sizes to create the best seal and audio performance. Check the balance control on your source device by going to the "Accessibility" settings and music player app, commonly found in the playback or EQ settings. Next, try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. The last step is to clean the ear tips. Cleaning the ear tips is something that should occur on a fairly regular basis. When wearing in-ear, because of the seal that is created, our ear canals can get moist and develop dirt and debris. The screen in front of the ear tip is extremely small and can get blocked by this debris. When it gets blocked, the sound is unable to pass through the screen. If the issue remains, please contact our customer support at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST) JBL

  • Rated 2 out of 5 stars

    Stopped charging

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In less than a year, the right one stops charging. Don’t waste your money. I use these strictly for workout, so maybe and hour and a half of use a day.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. If one bud of your JBL Endurance Peak 3 has no sound, you can try manually pairing the earbuds by putting the buds from their charging case and removing them again. You can also do a reset with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. If the problem is with the right earbud not charging, please try cleaning the contact points on the case and right earbud to see if it will charge. If the issue persists, please be informed that all our products come with a one-year warranty. To file a claim and assist you with the replacement, please contact us at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET). JBL

  • Rated 1 out of 5 stars

    Right earbud becomes much quieter than left

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple of months of use, the right earbud became noticeably quieter than the left. Changing my phone’s settings and the troubleshooting steps JBL provided did not solve the issue, so they sent me a replacement pair. After a similar period of time, that pair also began showing the same issue.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Endurance Peak 3. For further assistance, please contact our customer support. JBL

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good sound for the price to bad I took it back I got a new one because the first one didn’t work. Volumen is horrible better ones in TJ Max.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my husband that loves everything that has to do with music and was really upset for the quality of sound and mostly the base you can't hear it he said.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable at all I wouldn’t recommend them after wearing these buds your ear is hurting

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always here to help with your JBL Endurance Peak 3. If you need further assistance, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST) JBL

  • Rated 2 out of 5 stars

    There ok at best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel nice in the ear have cool feature ideas but don’t sound well and within a month I had to request a new pair. Unfortunately not the best for how comfy they are

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We understand that our JBL Endurance Peak 3 didn't meet your expectations. We're looking for ways to improve, and we'll make sure to submit your feedback to the appropriate team. If you need further assistance with your unit, please contact JBL Customer Support. JBL

  • Rated 2 out of 5 stars

    Not worth the hassle for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely expected more. Hard for me to choose a good pair that fits my ears . Thought I'd give these a try. Wow, no bass and ANC is wont work for me, if no bass. Reteturned

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Endurance Peak 3 TWS. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL