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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1410 reviews

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Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers regard the Endurance Peak II True Wireless In-Ear Earbuds as a great value for the price, with many positive comments about the sound quality, fit, comfort, and battery life. However, some users have experienced issues with connectivity, volume, charging, controls, and pairing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,410 reviews
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Volume low on phone calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how these fit in my ear, but I am unable to hear when I take calls on them. Even when using both earbuds, the volume for phone calls is extremely low. Will most likely be returning these in the near future.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Clean the earbuds by removing dust and dirt after each use, using a pointed toothpick to remove larger amounts and a small amount of rubbing alcohol applied to a cotton swab for final degreasing. Try dipping the affected earbud tip into a solution of lukewarm tap water and a small amount of dish soap (washing up liquid). The earbud tip should only be put into the liquid up to a maximum depth of 1-2 mm only. Keep the earbud tip in the water for about 2-3 minutes, then wipe/clean the grille with a small brush (such as a toothbrush). The should remove the dirt and resolve the volume/balance issues. If the issue persist, contact customer support at https://bit.ly/2WocMfi JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Most underrated stuff

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Didn't expect it to be this good Sure worth it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever! Only ones I use during long runs or extensive workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great qualify

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Ease of use, for those that don't like ear buds in their ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a very petite and skinny woman and they fit just perfectl I love them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great jbl audio ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great 2thumbs up.Mainnpurpose ofnuse is for my work and gym. I like them alot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. I can hear good with them and sound is hood

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable and Affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A true masterpiece in terms of features and comfort. Does exactly what it's meant for. I got black although blue looks cool too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inexpensive earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to be working ok right now, sounds goes out sometime but for the price I paid for them, they are working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband for his birthday he uses them at the gym. He loves them he tells me the sound is perfect he likes it loud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crisp sound, not a lot of Bass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth sound, very easy to use. The only small negative is the lack of bass. Not a huge deal though, the sound is crisp as can be.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence choice of Earbuds and the sound is superb ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very loud as i thought they would be, i could still hear a lot of what was around me at the gym on full volume

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Remove the digital service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Chromebook, two pairs of wireless headphones for my daughter who is starting middle school, and what I liked was the fact that the devices come with free anti-virus for 6 months, Sirius XM for 4 months and YouTube premium for 3 months, and it was a great opportunity for my daughter who is online all the time for her research and other things... what was my disappointment at home when I wanted to install all this... nothing works, for some, I am asked for my banking information and I will not be charged, for others it tells me that the offer is no longer valid or available, that doesn't sound serious because it's true my daughter needs a laptop for his studies but I didn't want to stress about anti virus and others, for me the package was perfect, but I am very disappointed, don't put a promotion so that people can buy an item, it doesn't look professional, I I called customer service, nothing! He asked me to call YouTube. I asked him if it was with YouTube that I made any kind of deal? even at the best buy store, I was... he sent me to customer service again, for the first time I am extremely disappointed, and this wireless in ear work just one side

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hot!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this item. Was a upgrade from the last purchase of the same item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    EarBuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Great Quality. Great sound proofing. Excellent sounds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work good and as expected but had a bad experience with Best Buy. Buy a fair amount there but just found out their Price Match statement does not hold water. Their assistant manager told me they don't match prices with store where you pay annual memberships. But the "Price Match" statement looks pretty even though they do not honor it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top Tier

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good head phones that are loud and have decent sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good. The headphones are very sensitive to touch

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sounding JBL speakers for listening too.

    I would recommend this to a friend
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