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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1410 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers regard the Endurance Peak II True Wireless In-Ear Earbuds as a great value for the price, with many positive comments about the sound quality, fit, comfort, and battery life. However, some users have experienced issues with connectivity, volume, charging, controls, and pairing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,410 reviews
  • Rated 5 out of 5 stars

    Good buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only wanted a pair to listen to when doing walking exercises and to hear the people talking on the television better. Don't care that they aren't big time stereo ear blowers. They are perfect for my ises.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair of bluetooth headphones at CVS which don't last as many hours but are more reliable. Perhaps it's just the pair I bought. Will switch out with a new pair and see what happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and keep on your ears for a disabled person. Bought it for my mom and haven't heard any coplaints yet. I can here her well nd vice versa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quality product. For the price a tremendous value. Packs many features in a compact configuration.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don't have time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it's really good sound, the battery is long and he has really good reception from far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones for the gym

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise Cancelling is amazing. Needed some new headphones for the gym since I dislike the feeling of airpods when I'm working out & sometimes they fall out. These headphones have the best noise cancelling in my opinion compared to my Beats power 2's , 3's and Powerbeats Studio's.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good! I think, the only problem I have it is the volume issue. The high volume is not enough to heard clearly especially when you are driving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - once I made the initial connection to my phone, no connectivity issues whatsoever

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    One cuts out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend I only have had them for a month and one ear always cuts out and can not get repaired

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided about our JBL Endurance Peak II. Please contact our customer support using the link we've provided. We'd like to do some troubleshooting and/or check your options. https://bit.ly/31uxRHB JBL

  • Rated 4 out of 5 stars

    Dope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, good quality, sound good, don't fall out of ear

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this set and after 3 weeks the left side would not connect at the same as the right it was either or even when I wiped them from my phone and resync them the same thing happened. I would never recommend these to anyone, I should've went with Bose.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time in providing your feedback with our JBL Endurance Peak II. We'd like to know more information about what issues you're having with the earbuds and try some steps. If you've had this product for not more than 30 days and must be purchased directly from our website. You can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi JBL

  • Rated 3 out of 5 stars

    Not that good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 2 months. Tried to exchange them and was told we couldn’t, even with the receipt.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    I will be returning soon.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a good fit but that’s it. The sound is low and the touch control is too sensitive. It hangs up and pauses too easily.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that the sound quality of our JBL Endurance Peak II didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you've had this product for not more than 30 days, you can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi JBL

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Needs better connection capability.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated to return these, nice design but drops connections too much. Very frustrating.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL didn't meet your expectations. Audio dropouts can be caused by wireless interference or weak connection. Please make sure that there are no obstructions between the source and the headphones. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Rated 2 out of 5 stars

    A few months in and doesn't stay charged

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair and after a few months from using at the gym the right side wouldn't stay charged. So I returned them thinking they were defective. Got a second pair, and now there doing the same thing around the same amount of time using them, the right side won't stay charged after a few months

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. To charge both buds of your JBL Endurance Peak II make sure that they securely fit to their charging case. You can also clean the charging post and contact point of the bud if there is a speck of dirt same as well inside the charging case. If you need more assistance, please contact customer support at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET) JBL

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So me buying and using the product great. Until 3 weeks after purchasing, the right earbud disconnected and no longer works. This seems to be a trend with other people. Also the site to try and put in a claim is not helpful

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Endurance Peak II. The ideal Bluetooth range is 5 meters to 10 meters. Going more than that may lead to audio dropouts or disconnections. It has a maximum Bluetooth range of 10–15 meters, with no large objects blocking the line of sight. A distance farther than that would pose a risk of signal deterioration. Reset the unit by placing both ear pods in the charging box while the charging box is plugged into a power source. Press and hold the button on the right pod for about 5 seconds. The LED on the pod will turn off and then turn back on again. This restores factory defaults. (Please note that charging must take place for the reset to work.) It may also be necessary to remove or forget the earbuds from the list of paired Bluetooth devices to pair them again. If you need more help, please contact our customer support. JBL

  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. These ear pods are worth spending the extra money on. Very high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Too big for my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt like them too bulky for my ears. But might be ok for others. The sound was good and liked the case. Very good quality.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. Please try changing the ear tips which may help with the fit of the earphones. If you have other concerns or questions about our products, please contact customer service at. https://bit.ly/3CCv1Ai JBL

  • Rated 3 out of 5 stars

    Don't hold on to the ear

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ear are not big enough for the headphones. The grip is not good, because is not flexible.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Endurance Peak II. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great at first but then they weren’t.the right side would turn on with the left but it wouldn’t connect to my phone.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Endurance Peak II. Please check the contact pins on the charging case of your earbuds to check if the right earbud is charging. The earbuds of our Endurance Peak II can be used independently but can only be connected to one source at a time. If you need more help, please reach out to our Customer Support. JBL

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