Customers regard the Endurance Peak II True Wireless In-Ear Earbuds as a great value for the price, with many positive comments about the sound quality, fit, comfort, and battery life. However, some users have experienced issues with connectivity, volume, charging, controls, and pairing.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,410 reviews
Rated 5 out of 5 stars
Great item
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product and customer care 5 stars!!!
Product and customer care 5 stars!!!
I would recommend this to a friend
Rated 3 out of 5 stars
Sound
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sounds goodbut no noise canceling!! Will not buy again
No, I would not recommend this to a friend
Rated 5 out of 5 stars
In love
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought these for my aunt and she is in love!! She is able to connect to her phone and is able to talk and listen to her favorite music.
I would recommend this to a friend
Rated 3 out of 5 stars
Constructive criticism only
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not my style & not enough umph. Returned, needed something less clunky
No, I would not recommend this to a friend
Brand response from JBL Support
Posted .
We appreciate your feedback on our JBL Endurance Peak II. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Rated 1 out of 5 stars
Poor Fit & Connects to Accounts W/O Authorization
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn't like the way it fit. It was simultaneously overly tight/pinchy & annoyingly loose & floppy. On top of that, I was extremely irritated to find that the buds 100% unnecessarily linked to my Google Account without my authorization during Bluetooth pairing. I fully recognize that the buds can be used to access voice controls but that ought to be my decision to link to an account, simple Bluetooth pairing doesn’t need account linking. This is a disgusting intrusion by JBL, even if the fit wasn't an issue, I would be returning them on general principle of the matter.
No, I would not recommend this to a friend
Brand response from JBL Support
Posted .
Thanks for your feedback. We're here to help. To achieve the best seal and a secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. You can also try different sizes of ear tips that came with the headphones to see if a better fit can prevent them from falling off. For your authorization issue when linking google account, some Android phones come with a Fast Pair feature that simplifies Bluetooth pairing for certain devices. It's possible that during pairing, the Fast Pair feature automatically linked your Google account to the JBL App Headphones App for features like Google Assistant access. If you wish to disable this feature, you may look for Google Fast Pair option in your phone's Bluetooth settings and disable it.
Pros mentioned:
Battery life
Rated 1 out of 5 stars
What should I expect for $100?
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
$100 set I bought in April, July 23rd the right earbud stopped working. I’d be perfectly happy spending another $250 for a new set of B&O earbuds if you spelled them. My last pair served me well for 6 years.
No, I would not recommend this to a friend
Brand response from JBL Support
Posted .
We'd like to work with you directly to troubleshoot the issues you're experiencing with our JBL Endurance Peak II and if needed, to get more information from you so we can check your options. Please use the link to contact our customer support. https://bit.ly/2WocMfi
Rated 5 out of 5 stars
JBL Bluetooth
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my bf and he loves them. I would only recommend this JBL blue tooth for a man because of the size of the ear piece.
I would recommend this to a friend
Rated 5 out of 5 stars
GO AIR SPORT
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good ! Very helpful. We liked and we will invite to my family, my friend .
I would recommend this to a friend
Rated 5 out of 5 stars
Jbl
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm overall happy and glad I made this purchase for when I'm not driving to work.
I would recommend this to a friend
Pros mentioned:
Fit, Sound quality
Rated 5 out of 5 stars
Great bass
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Audio sounds great and feels good on ears. Would recommend
I would recommend this to a friend
Rated 2 out of 5 stars
Design it's fine but lacks volume
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound volume on these was terrible had to crank it up to the volume limiter before I could even honestly hear anything and I have really good hearing the fit wasn't too bad can't really recommend because you buy these for listening sound
No, I would not recommend this to a friend
Brand response from JBL Support
Posted .
Thank you for your feedback. We understand that our JBL Endurance Peak II didn't meet your expectations. We're always looking for ways to improve and we'll make sure to submit your feedback to the appropriate team. If you need more help with your unit, please contact JBL Customer Support. We're here to help.
Rated 5 out of 5 stars
Earbuds
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This items is absolutely awesome!! I’m very pleased with my purchase, it works well i should’ve gotten it a long time ago!!
I would recommend this to a friend
Rated 5 out of 5 stars
Wireless headphones
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exactly what I was looking for, easy to pair with my phone and work great
I would recommend this to a friend
Rated 5 out of 5 stars
earbuds
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
i just love these so easy to use ,,i love that i am ale to work out , be outside in yard or just sitting ,,great procduct
I would recommend this to a friend
Rated 5 out of 5 stars
Good affordable buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love these headphones. Perfect for the gym especially if you don’t like your headphones fallingnoff
I would recommend this to a friend
Rated 3 out of 5 stars
Sound and Battery life
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Battery life is weak..............................
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great headphone
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great headphones. This is thy second set i purchased for one of my kids.
I would recommend this to a friend
Rated 3 out of 5 stars
Poor Signal
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They disconnect about 10 times in the 1 hr that I am at the gym.
No, I would not recommend this to a friend
Brand response from JBL Support
Posted .
thank you for providing feedback for the JBL Endurance Peak II. Please make sure the earbuds are close to the source device to avoid disconnections. If the issue still persists, please contact our customer support service via our official website or toll-free hotline.
Cons mentioned:
Connectivity
Rated 1 out of 5 stars
Right ear wont connect
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exactly what my titke says. Have done a bunch of troubleshooting and everything and I can not get the right ear to connect
No, I would not recommend this to a friend
Brand response from JBL Support
Posted .
We appreciate you letting us know. Here are some troubleshooting steps that can help isolate the issue. First, forget/unpair the headphones on your device then manually pair the two earpieces together by taking the earbuds out of the charging case, then tap three times simultaneously. Next, reset, while charging, press and hold the button on the right earbud for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair them again. If the issue remains, please contact our customer support for further assistance.
Rated 5 out of 5 stars
great earphones
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
hubby uses these every day when working in the garage and with his tools. noise cancelling works well