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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1410 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers regard the Endurance Peak II True Wireless In-Ear Earbuds as a great value for the price, with many positive comments about the sound quality, fit, comfort, and battery life. However, some users have experienced issues with connectivity, volume, charging, controls, and pairing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,410 reviews
  • Rated 5 out of 5 stars

    Great for running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great for use while running. Other headphones that I tried using would cut out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them Use them daily to listen to music and talk on my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over the ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit tricky to turn on and off, and to adjust volume, pause, fast forward, etc, as no outside buttons. But like the over the ear hanging, but a little tight. Can now listen to audio books while my spouse wears one and i the other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these. They were super easy to conect to his iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Point...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent... products... love whatever i buy... appreciated...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult to control.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to control buy the touching the earbuds per the directions.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback about our JBL Endurance Peak II. Check that the earbuds are fitted correctly in your ears. A secure fit not only ensures better sound 
      quality and noise isolation but can also make touch controls more stable and less prone to accidental 
      inputs. Ensure the touch-sensitive area is clean and free from hair, sweat, or dirt, as it can affect responsiveness. If you need more assistance, please contact customer support. JBL

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. My friend likes this product. He also uses this product in the gym.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan but good on price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like the sound quality but the ear hook is really good. Weight is also good on the ears.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time to provide feedback about the sound quality of our JBL Endurance Peak II. We want to ensure you get the most out of our products. While the JBL Endurance Peak II doesn't have any built-in equalizer feature, you can enhance your music bass or sound settings by downloading a third-party equalizer or directly from the music application settings, such as Spotify, Apple Music, iTunes, etc. As we're committed to improving our products, we'll also make sure to submit your feedback to the appropriate team for careful review. JBL

  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise canceling on these are amazing! Thank you highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    poor product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not working as its supposed too disconnects after every 2 minutes

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you letting us know. Here are some troubleshooting steps that can help isolate the issue. First, check if the dropouts occur when the headphones and device are within 10 feet from each other and with a clear line of sight (no obstacles). Next, forget/unpair the headphones on your device then perform a manual pairing. Also, try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. The last is reset, while charging, press and hold the button on the right earbud for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair them again. If the issue remains, please contact our customer support for further assistance. JBL

  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item! I love using this product. It is the best!

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    These won't charge after time

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at first, but charging has become a nightmare! I've cleaned the earbuds as recommended , but they still wont charge consistently.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. If you need more help with your JBL Endurance Peak II, please reach out to our Customer Support. https://support.jbl.com/us/en/ JBL

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There really good for the price and durable I really like this product thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I would recommend this for anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my mom and she loves them. Great gift. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! They paired right away. Easy to learn to use. Great gift to myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loved them she received them as a Christmas present

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fit and secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own the previous model. and the new one works very well

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 1 out of 5 stars

    Stopped pairing after one month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for a month then the right earpod stopped pairing. I’ve tried troubleshooting and didn’t work.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for providing your feedback on our JBL Endurance Peak II. To manually pair the left and the right buds you may tap the earbuds three times at the same time while out of the charging case. If the issue remains, please contact our customer support service via our official website or toll-free hotline for further assistance. JBL

  • Rated 2 out of 5 stars

    Wish they worked out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and he is average size but they fit small around his ears and did not have enough base. I liked the price but didn't work out.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time in providing us with your feedback. Our JBL Endurance Peak II comes with 3 sizes of ear tips (S, M, or L). You may choose the right size for your ear so it won't fall out. If you need more help, please contact our Customer Support, so we can assist you. JBL

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