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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1410 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers regard the Endurance Peak II True Wireless In-Ear Earbuds as a great value for the price, with many positive comments about the sound quality, fit, comfort, and battery life. However, some users have experienced issues with connectivity, volume, charging, controls, and pairing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,410 reviews
  • Rated 1 out of 5 stars

    Too hard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds to hard and big for my ears I'm on my way to return them doesn't work with small ears.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we wanted our customers to have with our products. Please try changing the ear tips which may help with the fit of the earphones. If you've had this product for not more than 30 days and was purchased directly from our website. You can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi JBL

  • Rated 1 out of 5 stars

    JBL earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was very low and the person I was talking to had a hard time hearing me.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 230NC. We're always looking for ways to improve. Please try to play it with different music applications such as Spotify, YouTube, etc. If you need more help with your device, please contact our customer support. JBL

  • Rated 1 out of 5 stars

    Head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low quality sound didn’t expect that I was expecting loud sound like the speaker and it doesn’t fit well in ears

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us with our JBL Endurance Peak II. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    JBL earpiece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't stay around the ear too well signs off about 20 minutes after phone call

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They will do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No wireless charging case. Sound quality is ok. Overall descent

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good had to return them because the sound was not good

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're sorry to hear that our JBL Endurance Peak II didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Rated 1 out of 5 stars

    N/a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not right things is a lot money is not quality sound thanks

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time for providing us your feedback with our JBL Endurance Peak II. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team. JBL

  • Rated 1 out of 5 stars

    Not easy to set up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that good didn't fit my ear comfortably and didn't really work

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. JBL

  • Rated 5 out of 5 stars

    Convenient and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the endurance sprint. Automatically activates and connects after setup. Fast charging and portable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as other brands similar brand that i have had

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JBL Pass on this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst sound ever………………………………………………..,…………………………………..

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Endurance Peak II did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi JBL

  • Rated 3 out of 5 stars

    Okay product, a but quiet

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay quality, sound goes in and out especially when cold

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to return. Poor quality. Poor sound quality..

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time in providing feedback on our JBL Endurance Peak II. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. JBL

  • Rated 1 out of 5 stars

    Noise cancellation is not there and ear paining

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no noise cancellation and ear is paining. poor Design.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that the fit of our JBL Endurance Peak II didn't meet your expectations. This earbuds comes with a choice of 3 sizes of eartips (S, M, L). You may choose the right size for your ears so that they may stay in your ears and not fall out. Also, we recommend our JBL Live Free NC+ TWS has an Active Noise Cancellation, allowing you to focus on your goal with no distractions. JBL

  • Rated 1 out of 5 stars

    Not satisfied with the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earbud don’t work anymore.and i really do like them

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're here to help with your JBL Endurance Peak II. We recommend cleaning the contact points on the earbuds and charging case to see if it helps. If the issue still persists, please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried two different sets and neither worked. Difficult to review in this instance.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback that you've provided us with our JBL Endurance Peak II True Wireless Sports Headphones. We'd like to work with you directly so we can perform troubleshooting steps and check your options. Please reach out to our Customer Support here: https://bit.ly/3puMfuT JBL

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk! Sounds like an old transistor radio. I returned them.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Endurance Peak II. Please try to pair it with another phone and check if the issue persists. If you need more help with your device, please contact our customer support. JBL

  • Rated 1 out of 5 stars

    Defective item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item didnt work still got charged anyway, highly wouldnt recommend

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate for taking the time to provide us with your feedback. We are sorry to hear that our Endurance Peak II didn't meet your expectations. This may be caused by dirt on the metal charging contacts. Try to clean all contact points, on each earbud and on the charging case. Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box.

      If these steps don't fix the charging issue, please contact JBL Customer Service for further assistance. JBL

  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, better than the ones I had before. They connect easily and shut off when removing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. The sound quality is terrible, and every time the hand goes near them, it hangs up.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us about our JBL Endurance Peak II. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. Please contact our customer support if you have other concerns and/or questions. https://bit.ly/2WocMfi JBL

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