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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1410 reviews

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Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers regard the Endurance Peak II True Wireless In-Ear Earbuds as a great value for the price, with many positive comments about the sound quality, fit, comfort, and battery life. However, some users have experienced issues with connectivity, volume, charging, controls, and pairing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,410 reviews
  • Cons mentioned:
    Touch controls

    Rated 1 out of 5 stars

    Waste of money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these almost a month ago. I've always like JBL speakers and headphones but these were a disaster from the start. The controls are we too sensitive and if u have a good or hat on u will never be able to listen to anything because it keeps pausing it jumping from dong to song. Now the headphones both connect but are so low u can barely hear it even though volume is all the way up.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for reaching out. To isolate the issue with your JBL Endurance Peak II, please try these steps. First, try to adjust the earbuds to achieve the best seal and secure fit. Second, check the EQ settings, if you're using one. Third, unpair and pair your unit to your device. Also, try to pair it to another source device. If you need further assistance, feel free to contact us. JBL

  • Rated 5 out of 5 stars

    Perfect!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect, plus the price is worth it, I recommend them, I would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! The clarity is amazing.. I love them… satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given it 5 stars but it is horrible on phone calls but excellent for music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift Idea!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this product for my husband birthday, and he absolutely love them!!!!! If you dont know what to buy to your significant other this product is a plus!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5/5 great product would recommend to anyone looking for earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL EARPHONES

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones works very well. Worth the money. A+++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphones. Easy to use and the hook on them are really solid. Would buy again!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for music bad for phone calls buy at own risk or dont buy needed to add more words for review

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Endurance Peak II. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 5 out of 5 stars

    Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products. Good price. In stock. Great service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One month review of the JBL Endurance Peak

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the quality sound that I had expected from JBL, for the price point I was very disappointed.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Endurance Peak II didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you have any questions or concerns about your device, please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 3 out of 5 stars

    Poor bass.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bass. Sounds tinny. Bought on sale for $50 so pretty much got what I paid for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst purchases of my life! The $10 ones I have sound better, and disconnect less. These won’t fall out of your ear and that’s all they have going for them, a already gave them to my 9 year old.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Endurance Peak II did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    FILTH

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really understand the volume, it can't be increased, I'm sliding it and nothing and I can hardly hear it. I'm going to return this crap I don't know how they do a thing like that

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      To adjust the volume using the earbud of the JBL Endurance Peak II, simply swipe up to increase the volume and swipe down to decrease the volume on the JBL logo on the right earbud. If you have questions or concerns about the Endurance Peak II , please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 5 out of 5 stars

    Jbl earpod review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jbl makes great speakers and headphones love these as much as their Bluetooth speakers

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    Disappointing and useless.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the fit. Sound was decent. They even dealt with phone calls better than my Jabara Bluetooth earbud. HOWEVER when they disconnect after 20 minutes they are useless. Which is a great disappointment. I tried 3 different pairs with the same results. Returned and bought some Jlabs.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback on our JBL Endurance Peak II. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. JBL

  • Rated 2 out of 5 stars

    Love JBL buut...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left side kept going out of sync via bluetooth connection

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. We're here to help. To manually pair your JBL Endurance Peak II, turn it on both and do not connect it yet to your Bluetooth device. Tap both left and right earbuds 3 times simultaneously, it should pair together. If these steps didn't work, for further assistance, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST). JBL

  • Cons mentioned:
    Touch controls

    Rated 1 out of 5 stars

    No

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to operate, changes channel with slight touch and does not reverse

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your
      JBL Endurance Peak II True Wireless Sports Headphones. Please reach out to our Customer Support here: https://bit.ly/3Ix8mc9 JBL

  • Rated 1 out of 5 stars

    Terrible Sound Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sweat a lot during workouts and was told these waterproof headphones were very effective. They are most definitely not. I can barely hear sound at full volume and forget about wearing them when working out - they are useless. Beats are triple the price but hands down a much better purchase.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're here to help with your JBL Endurance Peak II. We recommend cleaning the earbuds by removing any dust or dirt using a pointed toothpick and rubbing alcohol applied to a cotton swab for final degreasing as earwax,dirt or debris may cause the audio output to lessen. If the issue still persists, please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item shut down after being charged once. It was a waist of 80.00 dollars. Im highly disappointed in this product. My wife didnt even enjoy these for a month before they didnt work.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. We're here to help with your JBL Endurance Peak II. Try to charge the battery to 100% and then listen to music without any bass boosted, and at a very low volume, as low as possible. If the battery lasts close to the published playtime, the battery is working fine. For further assistance, please contact our customer support at (800) 336-4525 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET). JBL

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