Customer Ratings & Reviews
- Model:
- JBLENDURACEWHTAM
- SKU:
- 6501623
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Endurance Race Waterproof True Wireless Sport Earbud Headphones for their great sound quality, comfortable and secure fit, and good battery life. Many users also appreciate the water resistance and quick charging speed. The only notable drawback mentioned by some customers is connectivity issues. Overall, the positive aspects of these earbuds seem to outweigh the negative.
This summary was generated by AI based on customer reviews.
Stopped working after a month or two
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put these on charge overnight. After I woke up they wouldnt power on. Poor charging protection on this device and JBL needs to go back to the drawing board on this one.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We're here to help with your JBL Endurance Race. We recommend cleaning the contact points on the earbuds and charging case to see if it helps. If the issue still persists, please contact our customer support service via our official website or toll-free hotline.
Great for running or rocking out, hurt my ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you use the race piece they absolutely will stay in your ear while simultaneously stretching your ear out starting at the cartilage. It hurts for people with normal to small sized ears.
No, I would not recommend this to a friendok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fall out all the time I will not get these ear buds agin
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that the fit of our JBL Endurance Race didn't meet your expectations. The earbuds comes with a choice of 3 sizes of eartips (S, M, L). You may choose the right size for your ears so that they may stay in your ears and not fall out. If you need more help, please contact our Customer Support, so we can assist you.
Operated
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way overated. I dont see the hype. I was replacing a much cheaper set of JBL Reflect mini nc which the beats could not hold compare to.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your time in providing your feedback. We understand that our JBL Endurance Race didn't meet your expectations. If you need more help with the unit, please contact JBL Customer Support. We're here to help.
No bass
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't have any bass. And kind of high pitched for me.
No, I would not recommend this to a friendGift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son really likes because he can use them when he exercise and are sweat resistant.
I would recommend this to a friendDisappointed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had these a year yet, and the sound is distorted and barely plays...have two different JBL portable speakers, and they're great. But these headphones aren't worth it if they can't even last a year.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank for the feedback. We'd like to work with you directly to address the issues you're experiencing with your JBL Endurance Race. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
JBL
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was a gift that i gave to my brother and he said they they work good
I would recommend this to a friendEar buds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are terrible can’t hear they will not stay charged just a C wast of money
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're always looking for ways to improve. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, please contact our customer support for assistance.
Sound wasn't too good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was not as good as I expected. The fit was not that good either
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for providing your feedback. We understand that the earbud's sound didn't meet your expectations. To achieve the best seal and secure fit of our JBL Endurance Race, angle the ear tip slightly downward to make it easier to insert into your ear, then gently twist the earbud to fit it securely into the shape of your ear. Alternatively, you can try other ear tips from third-party retailers that will fit your ear. If you need more help, please contact JBL Customer Support.
Earbuds were lousy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this item because the minute I used it it stopped working on the right side.
No, I would not recommend this to a friendEarbuds!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do it once a it never worked for me again. Waste of my hard earned money.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're here to help you with your JBL Endurance Race. Please be informed that all our products come with a one-year warranty. To file a claim and assist you with the replacement, please contact our customer support at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET).
Horrible for being JBL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest earbud! Very clumsy and bulky, along with being very unstable ! Stay away if you can
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Endurance Race. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
JBL did not connect after 3 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the first few months they were great but they did not work after 3 months.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your inquiry. To put your JBL Endurance Race TWS in pairing mode, tap either your left or right earbud once, then, tap-hold for 5 seconds. On your source device, tap on "JBL Endurance Race TWS" to connect. If you need more help, please contact our customer support.
Bad product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These lasted less than 1 month of casual use before the left earbud quit working. Very very disappointed in my purchase.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're here to help with your JBL Endurance Race TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance.
Not working when purchased
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item I received was broken on one side of the earbud.
I would recommend this to a friendPoor quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right side bud is dead after 5 months, noy getting audio in the right bud
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for reaching out. We're here to help with your JBL Endurance Race. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact JBL Customer Support for assistance.
- Pros mentioned:Comfort, Sound quality, Water resistance
They wok even out of water.2 n 1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow i am very pleased they soud great plus they even work outside of the water. I am extremely satisfied the price is right.i listen to my music these headphones work i would have preferred the beats by dre way but i sincerely was please with the sound plus your ears dont clog up.DR DRE PLEASE MAKE WATERPROOF BEATS GOOD 4 BUISSINESS..... Thanks these JBLs are great though. :).
I would recommend this to a friend Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was horrible and I couldn’t get them to stay in my ear even after changing sizes.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that sound quality of our JBL Endurance Race TWS didn't meet your expectations. This earbuds comes with a choice of 3 sizes of eartips (S, M, L). You may choose the right size for your ears so that they may stay in your ears and not fall out. If you need more help, please contact our Customer Support, so we can assist you.
Don't Buy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to setup, kept say must download app. App is downloaded
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for taking the time to provide feedback on our JBL Endurance Race. Please note that you do not have to download the JBL Headphones App to use the earbuds. You may try to manually connect the earbuds by pressing and holding the touch control of both earbuds for 5 secs. If the issue continues, please reach out to our customer support team for further assistance.