Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $104.99
Clearance
The comparable value price is $149.99

Customer reviews

Rating 3.9 out of 5 stars with 1934 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,933 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice pair for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my daughter for X-mas gift. They were a black Friday deal and so far really nice. She likes the sound quality, and fits pretty good. Nice that they have 3 different buds sizes to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love Them-Sound Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these! I have wireless freedom, plenty of battery life when fully charged and they sound amazing. I would highly recommend these.

    I would recommend this to a friend
  • Cons mentioned:
    Connection, Volume

    Rated 3 out of 5 stars

    Loses connection every once in a while

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product! Wish volume went a little higher. Also wished it had a little more bass. It disconnects on its own every so often.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Got it for the student discount

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great earbuds for $70. Wouldn’t recommend it for its full retailed price though. It doesn’t have volume controls but on the bright side it fits perfectly and the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect for the hands free calling!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome christmas present for me lol Easy to charge, easy to activate and turn on. Also, loved the charging case, makes it easy to store and carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Sound great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds sound great but didn't fit well in my ear canal. I have to push them in to experience the full bass.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time in providing your feedback with our JBL Free. We could recommend trying out the different sizes of earbuds for a secure fit. If you need help with our products, kindly reach out to our Customer Support. JBL

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Fit snug

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are definitely good quality better sound that regular airpods fit really snug if not difference sizes are available also good battery

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good feel, but not the best compared to others

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good, but compared to my feel i get from using my Sony wireless earbuds these feel loose . The quality is fine and the sound is fine but wouldn't recommend for using when working out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent quality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about these just feels of premium quality. Battery life is unmatched, sound quality is great and they are comfortable for all day listening.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Smart buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound and great bass capacity for the size! Glad I did not overspend on Beats, ended up getting these on sale for 50 bucks :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Difficult to figure out, but good sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones do not come with many instructions and can be quite difficult to figure out how to use and maintain. The customer service is not responsive, however the sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made on wireless Bluetoothheadphones. The have great Sound and the beat is awesome. You can't go wrong with these. Plus you can charge them anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice earbuds, they get the job done!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife and she loves them. Best Buy had a great deal on them and we couldn't pass it up. They charge pretty quickly and have great sound. My wife mostly uses them when she's outside to listen to youtube videos and some music, pretty simple stuff. She said they are comfortable in the ear as well, but of course that can be different person to person. Safe buy if you aren't looking to spend a lot, JBL makes solid products and I have used them for years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how aesthetic and user friendly they are. The sound is clear and allows you to use them in mono or stereo mode. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok for the sound quality. They are very comfortable and easy to use. Only frustrating thing when you answer the phone the sound only comes out of one side.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound and good run time on a charge. Case provides ample protection for equipment. Fits good and comfortable in the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and take out all surrounding noises! Only thing I don’t like is trying to control your music like playing next, pause, replay, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, sound quality is great, small, simple set up and quick charge. My biggest issue with this set is how uncomfortable they are. I feel like the design could have been made a touch better to fit the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work GREAT! I use them almost daily and I haven't had an issue yet! The price was great since they were on sale at the time of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Wireless

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for the price. I was getting tired of wires and these were a good first wireless set!

    I would recommend this to a friend
Sponsored