Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,933 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
No wires!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking at other wireless headphones but they all had wires. These are truly wireless. They sound good too.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Cons mentioned:
Fit
Rated 4 out of 5 stars
Too bulky for the ears
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Besides the sound quality is not the best, it looks too bulky on the ears and it hardly stays on and the buttons are hard to control
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Ms
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound is great. I always have a problem with one ear and these are no different. Guess I have one crazy ear!!!
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
JBL Free Wireless Earbuds
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easily connected to my iPhone. Sound is good. I don’t wear them for long periods of time so they work just fine for me.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Connection
Rated 2 out of 5 stars
Maybe I got a defective one, but I returned them..
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very disappointed, I returned them. the buds are disconnecting from my phone on a regular base, it was at the point to be annoying and went back to my cheap earbuds. When they were working good, the sounds was very good, but have issue to do phone call and receive phone call.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
No, I would not recommend this to a friend
Brand response from JBL Support
Posted .
We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
JBL Earbuds
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These work great. Long lasting and great sound quality. I love JBL products and have never been disappointed!
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
Good sound
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They sound good are easy to use I think they sound better then the apple ear buds
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Cons mentioned:
Connection
Rated 4 out of 5 stars
Good product for the price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall good product. Just a little trouble getting them both to connect after charging. Could be users error though
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Good buy
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sounds an bass quality for such small earphones battery life is also good too
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Cons mentioned:
Connection, Fit
Rated 2 out of 5 stars
Not that great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These will work themselves loose and fall out of the ears. While connected to a devise they will disconnect and reconnect several times while in use. Sometimes when you remove them and place them back into the charging case they will not disconnect nor start charging unless you physically turn them off.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
No, I would not recommend this to a friend
Brand response from JBL Support
Posted .
We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Pros mentioned:
Bass
Cons mentioned:
Fit
Rated 5 out of 5 stars
Nice
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
very good treble and bass sound, just a little big and may not all fit in their ears
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Good ear pieces
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
bought these on sale. The work quite will and the added case with a battery in it for recharging on the go is nice.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
Good sound for the price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up. Good sound. Comfortable and comes with various size ear pieces.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
JBL
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is very easy to use and has very good sound. Good Christmas present to give.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Fit
Rated 5 out of 5 stars
Quality sound
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound Problem with falling out of ear Great price on deal of the day
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Cons mentioned:
Volume
Rated 4 out of 5 stars
Good product for the price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Use these daily and haven't had any issues with them, although these do not have volume control, but not so much a problem with me.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
Good deal
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got it on sale. Easy to charge. Sound it good. Only button to turn on and off. Fit perfectly in your ear
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Fit
Rated 3 out of 5 stars
Falls out of ear easily
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
kGood sound quality but falls out of ear. very annoying
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
No, I would not recommend this to a friend
Brand response from JBL Support
Posted .
We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Cons mentioned:
Fit
Rated 4 out of 5 stars
Great for someone with big ears
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are generally nice, but if you have small ears. then these headphones are not for you. I returned them because of their big design
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Omg I’m so sad I returned these.
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to return these because at the time it was an impulse buy because I just wanted a good pair of wireless earbuds (my first ones too) but didn’t exactly need them so I returned them. So I listened to music and played games with them for about a week and Oh my I’ll tell you I fell in love With the sound it was amazing but I just wish the case to it was more sturdy and not as cheap looking and feeling.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black