Customer Ratings & Reviews
- Model:
- JBLFREEXWHTBT
- SKU:
- 6261395
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fit
Buds I Can Operate
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased one for me and one for boyfriend. I still have mine. No complaints although I recognize the features don't match up with Samsung Buds + I own but could never operate (my skill in simply answering and disconnecting calls were poor). Returned boyfriends because he wanted more battery life and the left bud stopped working.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Sound qualityCons mentioned:Fit
Not as impressed as I thought!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a pair of wireless headphones for work and Gym I was not as impressed with functionality of staying in the ear with even with extra pieces they don’t stay in ears. Sound quality is decent. Not a big fan. I love JBL but these are not my favorite.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
- Pros mentioned:Battery life, Sound quality
Ear buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good battery life and good sound for their size. Happy
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Free airs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earphones are easy to use they have good sound quality and good battery life.
I would recommend this to a friend - Pros mentioned:Sound quality
Jbl best bargain.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for this product. Sound quality is good and price is outstanding. JBL is a great value.
I would recommend this to a friend - Pros mentioned:Sound quality
Good, not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with my purchase. They fit well, and sound pretty good. I do wish they had a bit more bass, but aside from that I am happy!
I would recommend this to a friend - Pros mentioned:Sound quality
Decent product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but Decent product for your money. But a bit fragile when accidentally dropped
I would recommend this to a friend - Pros mentioned:Battery lifeCons mentioned:Fit
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what i wanted stay put, holds a good charge. Not bulky. reasonably priced
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound! Great design.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these earbuds to ditch the cord and I must say I am impressed. Quality sound and design.
I would recommend this to a friend - Pros mentioned:Bass, Battery life
charge fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good bass with affordable price. fast charging and charge stays longer.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Good sound, poor design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent, but the fit is terrible. I purchased these for my son as a Christmas gift, but will need to return them, because they keep falling out of his ears. I purposely chose JBL due to their reputation for quality. I'm really disappointed.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Our JBL Free TWS comes with different sizes of earbuds, you can try out which suits you best for a secure fit.
- Pros mentioned:Sound quality
Nice earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good earbuds, really enjoyed the sound but there was a delay in watching YouTube.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Best Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already come charged out of the box. Great sounding and stays in place.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These wireless in-ear headphones are easy to use. They are basic and perfect for just starting to wear in-ear headphones.
I would recommend this to a friend - Pros mentioned:Sound quality
Jbl earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this item it has a good sound i definitely recommend it and I bought it in a good deal price
I would recommend this to a friend - Pros mentioned:Sound quality
Good overall quality and sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I probably should’ve tried some of the other brands, but really can’t go wrong with JBL products. Sound is good with solid bass.
I would recommend this to a friend - Pros mentioned:Battery life
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the design of the headphones and they’re comfortable and they have a long battery life!
I would recommend this to a friend - Cons mentioned:Fit
Good earbud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little big, but my husband loves them. The charging case is awesome.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Great product for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.However they did not fit properly in my son's ear. Otherwise, great price and sound.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connection
Poor connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They had good sound quality, but lost connection easily. Good fit as well.
No, I would not recommend this to a friend