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Customer Ratings & Reviews

Your price for this item is $104.99
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Customer reviews

Rating 3.9 out of 5 stars with 1934 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,933 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life Great sound Stays in ear Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely suggest Purchase these at $79 price for anyone! Great for TV and phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sweet Sounds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound bought at a great price. When using them for phone calls sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality
    Cons mentioned:
    Connection
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Finally, decent true wireless buds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: These buds sound terrific. Volume is sufficiently loud, bass is tight and well pronounced, treble is clear and mids project nicely. These sound good with any genre. I use them to listen to jazz, hip hop, pop, R&B, classic rock and Reggae. I have no complaints with any of the music I listen to. Battery life is good. I’m not an all day listener, so my experience may be subjective. I use them for a couple hours per day and take them out of the charging case before each use, so they’re always ready to go. Comfort is great. I was initially concerned about the top heavy design but it’s no problem at all. After a few minutes of use I forget they’re in there. Range is also pretty good. I can walk into the next room without my device, close the door and keep listening without losing the connection. The bad: For some reason the buds don’t pair automatically when taken out of the case. I have to manually push the power button on both to get them to pair. I also get occasional drop outs but it typically lasts no longer than a split second and is usually only in one bud. It’s so brief that it doesn’t really disrupt the flow of the music and occurs very infrequently. I don’t consider it to be a serious or even moderate problem at the moment. However, it does occur, so it’s worth mentioning regardless of impact or frequency. I like these buds. They sound very good, are comfortable and battery life is sufficient for my needs. They’re not perfect but after going through three sets of fully wireless buds from three different manufacturers, they are the best of the bunch so far. I just hope the issues I’ve mentioned don’t worsen with time. As long as they don’t get any worse I don’t consider them to be dealbreakers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, good sound, easy to use, comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality and battery life. Partner loves them.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Kept falling out of ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the fence with these ear phones, they’re good quality made I just did not like the feel of having to stick these so far into your ear just to stay. You have to really push these in our they fall out constantly. Returned these right away.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Bass, Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Improvement

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CONS . Good base . Comfortable . Good battery life . Improvements, especially stability over Gen 1 . Slim design PROS . Skips once in a while . Limited controls from the earbuds Nothing to complain about setup, which was very easy with an iPhone Xs Max. As a user of the Gen 1, I immediately noticed improvements. Not only with the sound quality and a richer base but also with the stability. I am still a little cautious because of the issues I had with the first generation but so far, I am much happier. While working out and walking on a daily basis, I enjoy listening to music but I am always worried about my earbuds because they tend to fall out of my years so easily. The good news is that so far, these have stayed in place during my walks. I think that it is because they are slimmer than the previous model but also because of the sweat proof jackets that stick to your ears. As to the slim design, I like them because they are much more discreet than those popular ones made by the manufacturer of my phone. In general, they sound very good and are comfortable. Occasionally the music will skip for maybe a millisecond or so in one of the earbuds. Differently from the previous generation, it happens so much quicker that it does not bother me as much. To be fair, I have experienced this issue with other Bluetooth headphones/earbuds. However, while using them to talk on the phone, I did not experience that issue at all. Battery life lasted about 4 hours of continuous use before having to put them back into the case for charging. I figure that if you do not use them for longer than 4 hours at a time, you will have enough power to run them for days without recharging the case.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life

    Rated 5 out of 5 stars

    Got them on black Friday

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is good and bass is awesome. Mic isn't so good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is okay, but after a while they do start to hurt the inside of your ear. They do last the full 4 hours for battery. The sound is okay. The bass isn't really present. So you get a lot of highs and mids. For the price, I would say it's a pass...

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, Your feedback will be communicated to the proper department to improve our current and future product line. If you encounter problems with your product, please submit a case request and so we can assist you at www.jbl.com/support-contact.html . JBL

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on the headphones are good the bass needs a bit more but amazing other wise.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    jbl true wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear pods sound great last long love them and are very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work, name brand and great for my workout at the gym. (They just re-opened)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fit. Decent sound for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I transitioned from the JBL over the ear headphones to these. They have a great fit after trying out the different rubber fittings. I was a little disappointed in the low end as far as sound quality goes. I know they are not going to boom like my over the ears but I expected a bit more. I had a pair of sure E2C earbuds bad in the day and they jammed. I was hoping for a similar sound. Still good for the money and convenience.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    JBL buds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these. Only doen fall one keeps falling out.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Nice Bluetooth ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is exceptional. I had to return because they wouldn't stay in my ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you do not want a string around your neck . Used on a air flight worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome buds, but didn't care for the fit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing, but they make my ears hurt after about an hour or so of using them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super for use when in a quiet space!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! Excellent sound! Lightweight! Very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Headphones are simple to wear. They fit perfectly in ear and the charge last for awhile.

    I would recommend this to a friend
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