Customer Ratings & Reviews
- Model:
- JBLFREEXWHTBT
- SKU:
- 6261395
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Fits great!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well, fit nicely and I can hear clearly ...for the price point a great deal!
I would recommend this to a friend - Pros mentioned:Sound quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was very nice and had a comfortable fit in my ear.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connection
Dropped connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had high hopes for these but just like many of the other reviews, I would drop the connection and I could not get them to power off until I put in the charger. They sound good when they work and they are comfortable in the ears.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you. https://bit.ly/2zwFkYM
- Pros mentioned:Sound quality
Fell off/ Lost twice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m only giving this item 5 stars due to the fact that sound quality is amazing. However I would suggest just using these at home since I used these at work and move around a lot. I purchased two of these back to back and after loosing the second I gave up on these.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Great earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very, very good earbuds. JBL is a very good company, I'm not surprised.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
great earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great earbuds - great sound - fit well- easy to workout with
I would recommend this to a friend - Cons mentioned:Volume
Excellent for battery life and fits great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish volume was better, was expecting it to be louder.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.comfortable fit, good quality sound, nice middle of the line price point
I would recommend this to a friend - Pros mentioned:Sound quality
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great. Light weight! Great product!!!!!!!
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Sounds great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hreat sound and comfortable. Hold charge long enough.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Great Ear Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, excellent sound, wife really likes them.
I would recommend this to a friend - Pros mentioned:Sound quality
Wear these Buds...:)))
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound easy to wear. Good value at the price I got them
I would recommend this to a friend Great, unless you’re active
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning these for about a month I can give a fair assessment. I’ve owned multiple JBL products over the years, and I’m happy with all of them, but I’m less happy about the FREE. The sound quality is good. Not much bass, but great otherwise. They are fairly comfortable despite the weird shape and use of hard plastics on parts that should probably be better padded. My biggest gripe is that if you are doing anything that makes you sweat you are going to drop a plug, every time. It doesn’t matter if you are running, mowing the yard, going for a leisurely walk, or just chilling out in the sun, you WILL drop them. The controls work great, I’m getting about 3+ hours of listening time between charges, and 5+ charges out of the case before I need to juice it back up. If you are going to use these while participating in activities that don’t cause you to sweat, they are a great buy. If not, you should look at a different model or be prepared to stop and catch your earbuds as they bounce off the ground.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for posting a review. Your feedback will be communicated to the proper department to improve our current and future product line. If you have more questions, you may submit a case request at https://www.jbl.com/support-contact.html.
- Pros mentioned:Sound quality
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PRetty good entry level wireless earphones. Decent sound and button response.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Very cool item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. Great sound, battery life is excellent!!!
I would recommend this to a friend - Cons mentioned:Connection
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both of them have to be connected for the them to work. Besides that they work good.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave these to my husband for Christmas. So far he's enjoying them.
I would recommend this to a friend - Cons mentioned:Volume
Above average earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are not bad earphones, but could be better. These have no volume control on the earphones.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Good for working out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good has a variety of ear pieces to customize headphones to fit your ear.
I would recommend this to a friend - Pros mentioned:Sound quality
good headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good set of headphones it's not the best but it's good enough or use
I would recommend this to a friend