Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,933 reviews
Pros mentioned:
Battery life, Ease of use, Sound quality
Rated 4 out of 5 stars
excellent sound
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
easy to use charges quickly and last a long time per charge sounds great
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Cons mentioned:
Fit
Rated 4 out of 5 stars
JBL Sound
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound and easy to use. I wish the fit was a little better.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Battery life, Ease of use, Sound quality
Rated 5 out of 5 stars
JBL Wireless In-Ear HP Rock!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these on a whim. I didn't think I was going to like them as much as I did. They are comfortable and easy to use. Their battery power last a long time. I think if anyone is looking for a great sound in your ear, these are the ones to purchase.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Bass, Sound quality
Rated 3 out of 5 stars
Decent sound, poor battery life
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall these are decent headphones, with clear sound and good range across the spectrum. Bass is pretty good. They stay in the ear decently once you fit the right tips.
Where these headphones suffer is an area that entirely too many earbuds these days do - and that is an idiotic design oversight that they don't shut off when you put them in the case, even though they're supposed to - so if you don't use the regularly, the battery drains within a few days. This is just in inexcusable design flaw in this day and age, whether it's a software or hardware design failure.
Because of this, I would not recommend them.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
No, I would not recommend this to a friend
Brand response from JBL Support
Posted .
We appreciate the feedback you've provided to us. We understand that our JBL Free didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Cons mentioned:
Connection, Fit
Rated 4 out of 5 stars
Work great, decent sound, one complaint
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My only complaint is that if I just want to have one earphone in and the other charging, I have to use the right one. The left earphone can’t connect to your phone without the right one, and they automatically turn off when charging, which means I can just leave the right one “on” in the charging case and use the left.
I would recommend this to a friend
Pros mentioned:
Battery life, Ease of use, Sound quality
Rated 5 out of 5 stars
Love these earbuds!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Once easily connected to my phone, they have stayed connected. Great sound and ease of use. Take them out of the charging case and you’re ready to go. A full charge lasted me about 3 hours playing music until I was alerted that the batteries were low.
I would definitely recommend these.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Cons mentioned:
Fit
Rated 3 out of 5 stars
Good sound
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound quality is great. The battery last for hours. I love the case which gives extra charge time on the go. The actual buds are slightly too big for my ears and it’s a struggle to put them in. Connection with my phone was easy.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Brand response from JBL Support
Posted .
Thanks for your feedback about our JBL Free X earbuds. We're always looking for ways to improve. We would suggest trying out the different sizes of earbuds (S, M, L) for a more comfortable fit. If you need any help, please reach out to our Customer Support: https://support.jbl.com/us/en/
Pros mentioned:
Bass, Sound quality
Rated 4 out of 5 stars
For $80, worth it...
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Once you find the right sleeve & tip fit for each side they sound excellent. These are definitely not for critical listening as they have a very energetic sound profile, more in tuned for when you need to be up & about. Both sub-bass and bass are punchy and quick. Midrange a bit forward and treble crisp and clear.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Bass, Sound quality
Rated 4 out of 5 stars
They are ok
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They sound ok, better than airpods and galaxy beans and buds regular and plus, but the first generation JBL sound way way better in term of bass. I love bass, treble, and an amazing sound. I really recommend the first generation JBL in ear headphones than any other wireless headphones of all!!!!.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Cons mentioned:
Fit
Rated 5 out of 5 stars
Sounds good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They sound nice and pair easily. If you only want one in it has to be the right one and I dont love that. I have small ears and they fall out ALL the time but I'm still giving 5 stars because if I didnt have such small ears they would be perfect.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Fit
Rated 4 out of 5 stars
Nice earbuds!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are very easy to setup and pair to your device. Great carrying case and charging unit. I would have given this an excellent review but for the overall size of the earbuds. They should have two sizes - standard and small. The casement for the buds Is too large for my wife’s ears.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Volume
Rated 4 out of 5 stars
Jbl headphones
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They sound pretty good wish they were a little louder and had a little more base but they get the job done they’re always on sale so if you want some pretty good wireless headphones these are good especially for running or working out.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Fit
Rated 4 out of 5 stars
Like a lot
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound quality is great! My only negative remark concerning these is the fit, it is hard trying to get them to stay in the ear. I have tried all the different covers that came with them but still have a problem keeping them in the ear when I am doing certain things.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Fit, Volume
Rated 3 out of 5 stars
Good sounding
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good sound, had bought for working out but fell out 2 or 3 times. Had to return to get me something else. Another downside is that they dont have anywhere to turn up or down volume.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Connection
Rated 4 out of 5 stars
Very enjoyable
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound quality is 6 stars out of 5, yeah amazing sound.
An occasional interference sound.
Issues connecting at times.
When listening to music and you pause for a minute or to they will not re start the music. You need to be start from phone or source.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Fit
Rated 4 out of 5 stars
Wireless
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
These JBL's are a little big, but fit well. They are also noise cancelling as they block other sounds because they cover your entire ear canal. The sound quality is good. The carrying case is very convenient as they keep the earbuds charged at all times when not in use.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Great headphones, needs phone app.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had these for about a month and have been very pleased. I use them 5-6 days a week in the gym, running on the street, and some HIT activities. They have not fallen out of my ears yet and haven’t felt like they will. The sound quality is great with the exception of bass quality but it’s not terrible. These get 4 stars because they do not have a phone app or some kind of indicator showing battery life left in ear buds. I only use them for an hour or 2 at a time, and would like to know how much battery is left before recharging. Sure, I can estimate the “4 hours” and I have, but was left with dead headphones in the middle of a workout and had to switch to a wired backup pair while waiting 15 minutes for the JBL’s to recharge. Had I been running on the street I wouldn’t have had a backup. Overall, great headphones, I just recharge them every other day.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Fit
Rated 4 out of 5 stars
Good Sound Quality.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are ok. Good sound quality. But they sometimes take awhile to sync up (even after repetitive use). Gets a little annoying. A little bulkier & heavier than anticipated. Probably won’t be buying another pair.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Connection
Rated 4 out of 5 stars
Great for music lover
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worth every penny great sound quality. The only negative I find is that the left earbud will not play once the right earbud is removed. I hope JBL will solve that issue soon so both earbud can connect and play independently.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Battery life
Cons mentioned:
Fit
Rated 3 out of 5 stars
decent sounding budget choice
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These earbuds paired easily with my iPhone and they sound decent. I don't car for the bulky size much and they feel heavy in your ears. The charge is long enough for me to enjoy about as much music as I can take. The buttons to turn them off, pair them and for other functions while listening to music seems cumbersome. The buttons would function better if they were more sensitive, that would add the the comfort and ease of use. A decent introduction to wireless earbuds but don't pay full price, by them on sale.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
No, I would not recommend this to a friend
Brand response from JBL Support
Posted .
Thanks for taking the time in providing your feedback with our JBL Free X. We're always looking for ways to improve. If you need any assistance with our products, kindly reach out to our Customer Support.