Customer Ratings & Reviews
- Model:
- JBLFREEXWHTBT
- SKU:
- 6261395
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fit
Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves this. He has been using since we purchased them.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones. They are comfortable and sound great. I just wish I didnt lose them all the time!
I would recommend this to a friend - Pros mentioned:Sound quality
Great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say this for talking on the phone it’s not that great. But when it comes to music are great very good headphones.
I would recommend this to a friend - Pros mentioned:Sound quality
Ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great to hear music and the news. Fits in my ears.
I would recommend this to a friend - Cons mentioned:Fit
Great sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good. Almost as good as the noise canceling over the ear. Work great for mowing, but fall out easily.
I would recommend this to a friend - Pros mentioned:Sound quality
Good quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kids love em. Got good deal on sale. And sound good. Will buy them again. Good xmas gift for sure.
I would recommend this to a friend Good range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have good Bluetooth range and connect to a variety of devices. The microphone works well on calls. Charger pack is magnetic and the buds connect without issue.
I would recommend this to a friend- Pros mentioned:Sound quality
Average headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and overall comfort, but it's a struggle to keep them in your ears for long periods of time.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. Should you have concerns or questions, we would like to work with you directly. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Unlock maybe later
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't been used too much since the only device I have to go with it is my phone.
I would recommend this to a friend- Pros mentioned:Sound quality
Great earbud for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear buds for the price! My son loves them more than the air pods. Was a great gift choice.
I would recommend this to a friend - Pros mentioned:Sound quality
Great items nice sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent , high sound., confortable I love it, if you want to get a good airpod these are for you
I would recommend this to a friend - Pros mentioned:Sound quality
great for my Grandson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. Great gift will be purchasing more for my other 5 grandsons. Great quality for a great price...
I would recommend this to a friend - Cons mentioned:Fit
Wireless
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good, I went with the beats after these kept falling out of my ear
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for taking the time in providing your feedback with our JBL Free X. This model comes with various sizes of ear tips (S, M, L) for you to have a secure fit while wearing the earbuds. If you need any help with our products, please reach out to our Customer Support. https://support.jbl.com/us/en/#contact
- Pros mentioned:Sound quality
Excellent!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far the easiest and most comfortable earbuds I have tried. The sound is good and the fit well in my ears.
I would recommend this to a friend - Pros mentioned:Sound quality
Ok sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will stick with my apple buds, much better sound and volume. OK for the price
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Sound quality
Really good quality sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound and earbuds stay in place. Don't have to worry about losing one because it fell out.
I would recommend this to a friend - Pros mentioned:Sound quality
Just OK
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound, but not the most comfortable fit. They make my ears hurt!
I would recommend this to a friend - Pros mentioned:Sound quality
Comfortable and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to work worth. East to install. Comfortable fit. The case is cute, Absolutely recommend this item. Nice sound great bass.
I would recommend this to a friend - Pros mentioned:Sound quality
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Given as a gift. They have great sound, and seem to be high quality. Fit seems to be comfortable.
I would recommend this to a friend Almost everything I wanted
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I like this product. But the only problem is only the right, not the left side can be used independently to charge the other one.
I would recommend this to a friend