Customer Ratings & Reviews
- Model:
- JBLFREEXWHTBT
- SKU:
- 6261395
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good reliable earphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this earphones they provide a wonderful sound
I would recommend this to a friend - Cons mentioned:Volume
Volume is too low
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for answering calls volume too low. Hard to hear what others are saying.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Sound quality
Good Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound easy access controls. Much better than the wired iOS ones that came with the phone.
I would recommend this to a friend - Pros mentioned:Sound quality
Ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can hear music with this it is good for music and news.
I would recommend this to a friend - Pros mentioned:Sound quality
excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can put full volume i am in love with the quality totally recommend
I would recommend this to a friend - Pros mentioned:Battery life
Functionality and charging with ease
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stays in ear while running. Comfortable. Storage and charging combo is brilliant. Long life is worth the extra cost.
I would recommend this to a friend - Pros mentioned:Sound quality
Ja Hear
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fit and great aound for the price! I should have bought more to take advantage of the sale.
I would recommend this to a friend - Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. Clear and crisp. And with the sale, they worth the investment.
I would recommend this to a friend - Pros mentioned:Sound quality
True Wireless Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great low cost gift for the kids. Also same quality as Apple Air Pods.
I would recommend this to a friend - Pros mentioned:Sound quality
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my grandson loves them. always stuck in his ears. he says the sound is great and comfortable to wear.
I would recommend this to a friend - Pros mentioned:Sound quality
Good battery life good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price love the sound of this wireless earbuds fit perfectly in my ears I use them 3 to 4 hours day
I would recommend this to a friend - Pros mentioned:Sound quality
GOOD FOR MUSIC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's amazing for music but awful for calls. and only right bud works for call
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Ease of use
Love these little ear buds!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a solid pair of wireless head phones for the gym. These JBL’s are the best! Easy to set -up! Highly recommend!
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried a lot of skull candy earbuds and always failed for me so made the switch to JBL and love them
I would recommend this to a friend Meh get something better
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced Have had for over a year and they work okay when they decide to pair up. Constantly drop out and distort sound. If your going to buy...which I suggest you don't buy them from jbl they are cheaper. Spend a little more and get something better As for sound quality they are sub par especially for 2020 No bass Only mid and high comes through well Really let me down jbl
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Sound quality
Not my go to pair of ear buds
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but the controls needed more effort than my air pods.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Great Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding ear buds. Several different size ear cushions to help fit your ears better.
I would recommend this to a friend - Pros mentioned:Battery life
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this item, bought to use with galaxy s10 plus, charge last long for about 7 or 8 hours
I would recommend this to a friend - Pros mentioned:Battery life
Great battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a great battery but the built is not that good. The earpiece came loose and then no sound.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
- Pros mentioned:Battery life
Great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No interruption meaning no lost signal. Good battery last over 4 hours. Works good with phone calls
I would recommend this to a friend