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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 1934 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,933 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great For Music Listeners

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing! I mainly use my ear buds for music listening. These definitely get the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable and they have great sound. They replaced my airpods and I am glad i switched to these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super comfy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are super comfy and sound quality is superb. For the price and quality you cannot go wrong with these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to setup. Great for working out and jogging or just for every day listening. Great price point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Great sound. Worth the money. I have enjoyed my music so much more with the new earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    JBL Wirelss in-ear headphones work great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very well. Battery life so far has been excellent. Only had them a few weeks but so far so good.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good but drops from ear easily . Sound is also not that great

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Free TWS did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: http://bit.ly/3mqvyxZ JBL

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones work great. Great deal for the price. Would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good and good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given as a gift, she loved them. They work great for music and phone calls. You can use only one at a time which is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cordless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and fit pretty decent. Got a great deal on them and definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp and clear sound. Stays in the ear unlike several others. I would and will buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Jbl buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem to have a hard time keeping them in my ears but sound quality is very good.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect for the Gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this JBL wireless earphones! Stays in my ear while I workout! And it’s not as bulky as the Bose wireless earphones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and fit for my teenagers ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Only wish is that there was volume control on the buds themselves, but not really a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift for grand.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my grandson. He's very happy with them. He said the quality is awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and really comfortable pair of wireless earbuds just didn’t stay in my ears when I would jump around.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Could Use More Bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they’re great for work and short distance driving. I like the fact the the charging case is a good size. It will be hard to displace it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of wireless ear buds. The sound is very but not what would say great. Buds feel a little "big" for my ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for everyday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for those that enjoy listen to music without wires I do wish the battery was a little bit more than 4 hours

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My favorite headphones!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are AMAZING! What I love about them is that they are easy to use. I bought one for me and my husband.

    I would recommend this to a friend
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