Customer Ratings & Reviews
- Model:
- JBLFREEXWHTBT
- SKU:
- 6261395
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connection
Not worth the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are just alright. Sound is okay. Die faster than advertised. I use them for school and when I pause the video on my laptop, the headphones disconnect causing me to have to turn them off and back on to manually reconnect them. This takes 1-2 min, and doing this every two minutes is extremely frustrating. I don't have this problem using either of my Bluetooth speakers, so I know it's not my computer that's the issue. TLDR; sound okay, connectivity issues, not worth the price.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Jbl
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these but only thing u had to have both in to receive or make calls.
I would recommend this to a friend- Pros mentioned:Sound quality
Great wireless ear buds! Excellent Sound Quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent wireless ear buds! Excellent Sound Quality!
I would recommend this to a friend - Pros mentioned:Sound quality
great earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great I bought them because my old ones (two years) got smashed.
I would recommend this to a friend - Pros mentioned:Sound quality
Even better if bought on sale.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for a birthday gift on sale. Very nice quality for the price.
I would recommend this to a friend JBL in ear headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my wife, but since it not as simple as plugging in a headphone she has back to her old plug-in
I would recommend this to a friend- Pros mentioned:Sound quality
Awesome earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These JBL FREE are awesome!!! These earbuds are awesome, I bought several pairs for my kids!!!
I would recommend this to a friend great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earphones. Bought these on sale as a gift. Price was great and the person who got these love it.
I would recommend this to a friend- Pros mentioned:Sound quality
Amazing wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work amazing, clean and crisp sound and don’t fall out of my ears.
I would recommend this to a friend - Pros mentioned:Sound quality
Great product as always jbl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great sound you get what you pay for can not hear nothing but the music
I would recommend this to a friend - Pros mentioned:Battery life
Excellent sound and fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! They connect fast, last a long time and fit very well. Love the charging pack!
I would recommend this to a friend - Cons mentioned:Fit
Never worked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my son as a Christmas gift. The fit is horrible, they don’t stay in his ear. My husband said he would just take them and buy our sons different pair. They don’t even fit well in his ear, despite the different size end prices. The left one won’t even stay seated in the charging case well enough to charge and stopped working all together. To make matters worse when we went to return them we were 2 days beyond the “return period” for Best Buy. I thought we have a little longer considering they were a Christmas gift. The associate said there’s nothing he can do. Don’t waste your time or money.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you. https://bit.ly/2zwFkYM
- Pros mentioned:Sound quality
Richard Tarver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality wireless headphones. Really amplifys your music as well.
I would recommend this to a friend - Pros mentioned:Ease of use
Earbuds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great assessory and easy to pair and use with my samsung phone
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic sound and excelent price. The best gift for a fifth grader
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my over the ear beats and I’m very happy with the quality of the ear buds.
I would recommend this to a friend - Pros mentioned:Bass
Comfortable earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For my ears i need a soft comfortable ear bud. I hardly know they are in. Great base sound too.
I would recommend this to a friend excellent product fot the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I normally listen to soft music and this is just perfect for me especially when I'm working.
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits great comfortable and very handy sound is great fits your ear like if you had nothing
I would recommend this to a friend - Pros mentioned:Sound quality
Size great for smaller ears excellent sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound great! I have small ears and the size is very comfortable!
I would recommend this to a friend