Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,933 reviews
Rated 5 out of 5 stars
Darron Sr
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really love the wireless in esr headphones excellent product.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
JBL
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Heeeey lol I love the sound quality of these. I love JBL
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Better than Apple
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Better sound quality than airpods. Would buy again and again!
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Excelant soud, become heavy after awhile
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the idea of wireless in-ear headphones.
However, the weight and size make them uncomfortable after long periods of use.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
No, I would not recommend this to a friend
Pros mentioned:
Bass
Rated 5 out of 5 stars
Great bass
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits ear nicely with interchangeable ear pieces, the bass on them are great
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Grandson loved them
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent earphones I’d recommend this item borough as a gift and they loved them
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Cons mentioned:
Fit
Rated 2 out of 5 stars
Ok sound but can’t get a good fit
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound is decent...they are bulkier then I thought they would be and none of the sizes of “covers” seem to fit my ears so they tend to fall out after talking on the phone or exercising. I’m constantly readjusting them to make sure they stay in.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Poor battery
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good sound but the battery life is extremely short
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
No, I would not recommend this to a friend
Brand response from JBL Support
Posted .
We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
good size
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best fit are comfortable and do not feel the best music is heard
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Rated 4 out of 5 stars
NICE BUT TO EXPENSIVE
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A VERY GOOD EARPHONE BUT TOO PRICEY. DON'T LIKE PRICEY ONES BECAUSE THEY ARE EASY TO GET LOST.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Just in the nick of time!
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These have been great for my transition to virtual learning and work. I really appreciate them.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Jbl
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound is very good. I like the fact they stay in my ears.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great sound and quality
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought them thinking I was getting something ok. It ended being great.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great Price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are a great buy. They fit well in my ears. Quality sound.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Ear buds
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Grandson says he like them lack of bass thro but he does think they are worth the price I paid
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy and effective
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The are almost completely sound-cancelling. Easy to connect.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Christmas Gift
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought for wife, she loves them. She uses them all the time.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Jbl made these nice only complaint is they slip ou
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice ear buds, they charge in case with extra juice in the case.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great earbuds
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Use them while doing yard work. Can easily hear them over lawnmower.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
I would recommend this to a friend
Cons mentioned:
Connection
Rated 1 out of 5 stars
Terrible
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So I had high hopes for these...unfortunately they didn’t work out. A lot of other reviews talk about connectivity problems with the streaming device.
However I had problems immediately. The right (master) earbud didn’t turn on automatically when removed from the case and would automatically sync to the left even though it is supposed to.
I had to manually turn them on and off and manually sync the earbuds to each other.
When I put them away, the left would automatically turn off like it was designed to, however the right would not.
Think there was a problem with the master earbud, returned them.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
No, I would not recommend this to a friend
Brand response from JBL Support
Posted .
Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request and so we can assist you at www.jbl.com/support-contact.html .