Customer Ratings & Reviews
- Model:
- JBLFREEXWHTBT
- SKU:
- 6261395
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality headphones. Would be great for any present!!
I would recommend this to a friend - Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Sound is impeccable. They are definitely better than AirPods
I would recommend this to a friend - Pros mentioned:Sound quality
Headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones great quality clear soundingssd
I would recommend this to a friend Great service, product was the issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store? Great service and package arrived 2 days early than the expected date product? Not so much, if you're planning in using only one bud at the time you can only use the right one, as you will not be able to use the left bud by itself. Basically: Right bud only is fine, both at the same time is fine..... left one only? Good luck
No, I would not recommend this to a friend- Pros mentioned:Sound quality
My son loves these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 50% off for a Black Friday deal. Excellent quality for the price.
I would recommend this to a friend - Pros mentioned:Bass
Husband says he like them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He says it has an awesome bass for wireless headphones will be buying again
I would recommend this to a friend - Pros mentioned:Sound quality
My first Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Very clear and loud. Great for working out
I would recommend this to a friend - Cons mentioned:Fit
Sounds good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But was always afraid of falling out. I would not try again.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
- Pros mentioned:Sound quality
Great sound and good fit in my ear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, great sound, fit perfectly in my ear It's been a week
I would recommend this to a friend - Pros mentioned:Sound quality
Love it !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are awesome can hear clearly ! Unfortunately I lost the right ear
I would recommend this to a friend - Pros mentioned:Sound quality
Sounds great!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot beat the sound quality for the $50 sale price!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Very clear sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. The sound is amazing very cost effective.
I would recommend this to a friend - Pros mentioned:Sound quality
Great reception
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is awesome no background noise and a case that’s easy to carry.
I would recommend this to a friend - Pros mentioned:Sound quality
Great for running
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay in ears very well and cancel out all the outside noise!
I would recommend this to a friend - Cons mentioned:Fit
Didn't fit in my small ears
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure these work great for most people. However, I needed ones that would fit in my small ears and stay put during yoga sessions. These would fall out constantly. I returned and got a pair of Galaxy Buds (1st edition) that work perfectly.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Ease of use
JBL In-Ear Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. I use them all the time at work, home and gym.
I would recommend this to a friend Disappointed in Connectivity Capability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst pair of earphones I’ve ever bought. The left bud keeps getting “unpaired” and sound is just so so. It is also frustrating to get it to pair with the bluetooth transmitter I just bought from Best Buy as well. I have an older bluetooth transmitter & these buds have a hard time connecting to it as well. Overall, I am disappointed in these & wished I had done more research before purchasing them. I purchased on brand name alone & am outside of the “return by” date, so I’m stuck with them. These aren’t any better than the in-ear “sports” earbuds I bought for $10 at a place that sells clothes where you can dress for less!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. We would like to work with you directly for us to be able to troubleshoot the issues you've been experiencing with our JBL FREE TWS and in the process gather more information from you so we can check your options. Please contact our customer support team at https://bit.ly/2WocMfi
- Pros mentioned:Price
Really good sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them while they where in sell I'm happy with what I got.
I would recommend this to a friend - Pros mentioned:Sound quality
Jabra t60
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product!!! Price... Quaility Amazing sound...
I would recommend this to a friend - Pros mentioned:Sound quality
present
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought for christmas for my brothers and they love them
I would recommend this to a friend