Customer Ratings & Reviews
- Model:
- JBLFREEXWHTBT
- SKU:
- 6261395
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were purchased as a gift, but have heard from other people, these are great to have.
I would recommend this to a friend- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them they sound great I would definitely buy them again
I would recommend this to a friend - Pros mentioned:Sound quality
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected and works well. Good fit in ears and nice color.
I would recommend this to a friend - Pros mentioned:Sound quality
Jbl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Great sound. Fit well. Great for workouts.
I would recommend this to a friend awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones wireless is what sold me to this headphones
I would recommend this to a friend- Cons mentioned:Pairing
Yuck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pain to sync .& have BOTH sides working. After pairing on my phone .& PC, I’d turn one off .& test it on the other. The left side doesn’t work. Had to re-sync it for it to work. On calls, only one side works. Thought that was normal (due to driving) I bought another brand .& both sides worked. Final straw? Both sides worked while I listened to YouTube on my phone. Due to inactivity, it shut off. Which is fine .& expected. When I turned it back on .& went back to my phone, only one side worked again. I shouldn’t be syncing both buds on every device every time. I bought this because of the JBL name Not recommended. Too much trouble
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Sound quality
Cool Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Son loves these earbuds. He was excited to get them for Christmas.
I would recommend this to a friend - Pros mentioned:Sound quality
Sam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound,high quality sound and easy to use thanks
I would recommend this to a friend - Pros mentioned:Sound quality
Ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these little buds. Excellent sound and quality
I would recommend this to a friend - Pros mentioned:Price
JBL wireless earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds for a great price! I use them everyday
I would recommend this to a friend JBL Ear Buds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked pretty good. The battery life is ok.
I would recommend this to a friend- Pros mentioned:Ease of use
Crear sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to ware and discreet good making phone calls.
I would recommend this to a friend - Cons mentioned:Volume
Not good for phone calls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them for phone calls and they are not good because you can only hear from one of them ... no volume control than the phone one so it’s not 100% good to hearing... They are good for music but definitely not for phone calls
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Sound quality
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance and quality sound Fitted very well
I would recommend this to a friend - Pros mentioned:Sound quality
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live these headphones. Great sound and fit very comfortably in the ears.
I would recommend this to a friend average wireless buds can be improved
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When in call only the right earbud is able to produce the sound of the person you are talking to. Also the right earbud is the only one that can connect to your phone so in order to use the left one you must turn on the right bud first and leave it out of the charging case or else it turns off.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Hi there, our JBL Free headphones automatically switches from stereo to mono when making or taking phone calls. Voice calls will only come through the right ear piece for a more natural call experience but we understand that it did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Sound quality
JBL - FREE True Wireless In-Ear Headphones Gen 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality of JBL Ear Headphones to take around everywhere.
I would recommend this to a friend - Pros mentioned:Sound quality
My husband love his headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones fit perfectly and the quality of the sound is great!
I would recommend this to a friend - Pros mentioned:Sound quality
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and good quality. Enjoy using the ear buds for walking
I would recommend this to a friend THis item is LiT
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best wireless headphone and worth every single penny.
I would recommend this to a friend