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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 1934 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,933 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Ear Pods, Perfect sound quality. Great Product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    difficult to find right fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried every size bud but couldn't find a size that fit my ears properly. Sound was good when I held them in place, but it was lost as soon as I let got. Returned the product

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Free X has three sizes of ear tips available when purchased. It is suggested to try on the different sizes to have the desired fit. We appreciate the feedback. Please reach out to us anytime if you need any help. https://www.jbl.com/support-contact.html JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and very comfortable headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works great. Would buy again definitely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got them for my 16 years son he loves them. They stay good in his ears as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT EAR BUDS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great ear buds. the sound and bass quality is really great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to be good quality. This fits well, but not preferred one

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    charges quickly. the carrying case holds a charge!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and blocks out excess sound really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is in Love with these ear buds! The sound is clear and true. You can still hear background noise when your wearing the earbuds, so it’s not noise canceling, but not in an annoying way. The charging case is perfect size for him to carry to work in his lunch box or coat pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Idk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the fact that the left side can’t be used independently

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, good brand and works great! Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to all for best sound in ear phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earpieces do the job. If you’re talking on the phone, only one earpiece works.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound quality, they stay in even when running

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is in love with them Very loud, very easy to charge and carry

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love the sound quality that come out of these

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these for my husband for our Anniversary. He loves them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this product it works easily not complicated. I highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good pair of wireless earphones. Quick service.

    I would recommend this to a friend
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