Customer Ratings & Reviews
- Model:
- JBLFREEXWHTBT
- SKU:
- 6261395
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
Good sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stay in my ear fairly well. The Bluetooth connection is good.
I would recommend this to a friendJBL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome bugs! I bought them for my niece...great product!
I would recommend this to a friendGreat sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it had a longer battery life but I’m still pleased with my ear buds!!
I would recommend this to a friendWorth the $54 I paid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good but could have a little more bass.
I would recommend this to a friend- Cons mentioned:Fit
Not for small ears
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't tell you about the quality, because the buds were too big for my ears. Every time I tried talking with them in (as you do when on the phone), they fell out of my ears.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your review of our JBL Free True Wireless. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department.
gift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought as a gift. not expensive wireless headphones
I would recommend this to a friendXmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound ! I just wish battery life was longer.
I would recommend this to a friendear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the ear bud. I would recommend them
I would recommend this to a friendJbl headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well. Sound is ok. Easy to connect to Bluetooth
I would recommend this to a friendNice nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing I definitely recommend to everyone
I would recommend this to a friendLove them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them. They work great. Easy to use and great value
I would recommend this to a friendear headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.jbl makes great products so i wanted to try these.
I would recommend this to a friendGood Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and fit within my ear. Comfortable feel
I would recommend this to a friendOverall good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable and convenient. Great buy won’t disappoint.
I would recommend this to a friendGreat Running Buddies!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had been a little hesitant on buying some earbuds cuz we would only be using them when my wife and I go running. We've purchased some in the past that just slip and wiggle out with all the sweat but THESE DO NOT!! They stay put in your ear. So these are GREAT FOR RUNNING!!
I would recommend this to a friend- Cons mentioned:Fit
Not recommended for small ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't try these out soundwise. They did not fit in my small ears very well. So would not recommend for those with small ears. They work well for my nephew however.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Cons mentioned:Fit
They fall easily.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound alright but they have fallen off often and looking for them has been a problem. I have tried the other accessories to get them to fit better but, to no avail.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for taking the time in providing your feedback with our JBL Free. We're always looking for ways to improve, we'll make sure this gets to the right team. If you need any assistance with troubleshooting, please reach out to our Customer Support here: https://support.jbl.com/us/en/#support
Next Time Research 1st.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great bass and loudness quality for being JBL brand, thought sound quality would of been better or maybe haven't had time to figure them out correctly to know how to set audio configuration options on spot.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for taking the time in providing your feedback on our JBL Free X. We're always looking for ways to improve. If you need help with our products, please reach out to our Customer Support. https://support.jbl.com/us/en/
JBL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t very happy with the quality of the sound nor the bass. I have a pair of in ear beats and the two don’t compare.. if you’re just looking for something to use while jogging then I suppose it’s a decent buy.
I would recommend this to a friendBrand response from JBL Support
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department.
- Cons mentioned:Connection
Horrible sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am one that likes his music and likes the quality of sound that it provides. These headphones where not good quality at all. I connected them to my phone and turned on a streaming music service and the left ear sounds like I was listening to something feet away and the right one would not connect correctly with the pairing. It kept cutting in and out and whatever I did to try and change it would not work. I ended up returning them for a refund and will continue to look for another type of headphones.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.