Customer Ratings & Reviews
- Model:
- JBLFREEXWHTBT
- SKU:
- 6261395
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
Great ear buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First set of wireless ear buds. Good sound quality and ease of use. Good carrying case to prevent any missing ear buds.
I would recommend this to a friendGreat buds!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my wife for her birthday. I had purchased a pair for myself, earlier, and absolutely love them.
I would recommend this to a friendJBL products are great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a Christmas gift for my fiance. If they are anything like other JBL products we have she will enjoy them.
I would recommend this to a friendGood sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t stay in as much as I would like. If siring these to work out. They don’t work so great.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We're always looking for ways to improve. This model comes with three sizes of ear tips (S, M, L) that you can use to have a secure fit.
- Cons mentioned:Connection
Horrible bluetooth connection
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 20 dollar Bluetooth earbuds that connect better than these. Save yourself frustration and don't waste your time with these, they don't connect worth a crap, even carefully following instructions. It isn't my phone because i have a super common newer Samsung phone.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Our JBL Free X should be able to air with your devices. We recommend trying the steps on our support page article about "Bluetooth Pairing and Connecting" to isolate the issue with your products here: https://support.jbl.com/us/en/
Ear DUD
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 months. I a normally happy with this brand but I must these let me down.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Great option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When purchased associate helped me picked it for my brothers, great decision, the love it and it doesn't give them any issues.
I would recommend this to a friendNot in my ear
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is light and powerful but JBL can do a better job with this product
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We are sorry to know you are not completely satisfied with your purchase, we appreciate the feedback and we will escalate it to the proper team, thank you for your comments.
Not the best but will work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best headphones I’ve purchased but did the job. Battery life isn’t the best either
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided us on our JBL Free X True Wireless In-Ear Headphones. We'll make sure to submit your feedback to the right department. Please reach out to our Customer Support if you have concerns, we're here to help: https://support.jbl.com/us/en/
It’s a no.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One ear does not work 1/2 the time. It keeps a charge but e one ear thing is disappointing.
No, I would not recommend this to a friendDepends on your usage…!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too heavy for the everyday call and meeting but good for music.
I would recommend this to a friendairpods are better.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this were too bulky! i like airpods more cause they are smaller. i lose them more often though but i’ll take my chances
I would recommend this to a friendC jbl AirPods
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered did my son did a Christmas present. Works great for his ears and he didn’t want AirPods like the other son!
I would recommend this to a friendJlb headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work great across the hpuse. They come with a silicone cover to help keep them to have a snug fit.
I would recommend this to a friendJBL headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Unfortunately had to return it since they didn’t work for what I needed them to
I would recommend this to a friendVery nice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice - purchased black pair for me and the white pair for my wife so we could tell them apart.
I would recommend this to a friendVery nice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice - purchased black pair for me and the white pair for my wife so we could tell them apart.
I would recommend this to a friendNot bad.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad set of earbuds. Would only buy them for significantly less than MSRP.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team.
JBL Wireless earphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not work for me because it was uncomfortable. Will try a different product.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
These weren’t the quality I hoped for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These weren’t the quality earbuds I had hoped for. I returned them and will be buying a different brand.
No, I would not recommend this to a friend