Customer Ratings & Reviews
- Model:
- JBLFREEXWHTBT
- SKU:
- 6261395
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
Great hands free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these before and they were really good and got stolen at work so got another pair for the holidays and loving them so far.
I would recommend this to a friend- Cons mentioned:Fit
Trash headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are trash. They fit awkwardly. They are constantly falling out. They come with a cool little charger but it will drain even if you don't use them. And don't get me started about the lag
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. We would like to work with you directly to troubleshoot the battery issue you're experiencing with our JBL Free TWS and in the process check your options. Please contact our customer support at. https://bit.ly/2WocMfi
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well even with running on treadmill. I was concerned it wouldn’t work, you know, fall out. But they work extremely well!!!
I would recommend this to a friendNot very happy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So my son had it only for 3 days and the left headphone wont charge.. happy with the exchange...
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry for the inconvenience. If you need assistance, please reach out to us directly.
Great earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my grandson and he loves them. He said they have great clarity and are very comfortable in his ears.
I would recommend this to a friendGood for working out.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a gift for my husband. He loves them. He says they stay in really nicely when he's working out.
I would recommend this to a friendAlmost good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work fine, but not for an iPhone. If you want real headphones for your iPhone buy the AirPods.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback about our JBL Free X. We're always looking for ways to improve. Please reach out to us anytime if you need any help. https://www.jbl.com/support-contact.html
- Cons mentioned:Connection
good speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds don't work unless you have both of them your ear
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Jbl earbud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok sound and play time need to fit better on your ears when moving around at work.
I would recommend this to a friendNot so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When on the phone only the right ear piece works and doesn’t charge for long as it states
No, I would not recommend this to a friendIt works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The are really good earbuds, I’ve enjoyed them and I can also talk on the phone which was the best part they don’t slip out
I would recommend this to a friendNot recommended
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended, sound is ok but not great. Pairing is easy but would not recommend
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for taking the time in providing your feedback on our JBL Free X. We're always looking for ways to improve. If you need any help with our products. Please reach out to our Customer Support.
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loud and clear from music to videos to calling. There is a little lag when it comes to video games but other than that, these are amazing
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went away from over the ear to wireless earbuds and have been very happy. Fit my ears great, and i have weird shaped ears.
I would recommend this to a friend- Cons mentioned:Fit
Too small
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound isn't good at all. Too small also. Wasn't Happy at all.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
GreatHeadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave these as a Christmas present to my sister in law, and she says they sound great and are easy and comfortable to use.
I would recommend this to a friendOk ear phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I’d like these but they aren’t very comfortable and not the sound quality I am looking for
No, I would not recommend this to a friendNa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fell out a lot and not the best bass but decent. I think it’s a bit overpriced
No, I would not recommend this to a friendTerrible Fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get them to stay in my ears the constantly fell out. They fit deep into the ear canal.
I would recommend this to a friendNot very comfortable
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality ok but comfort was not as expected in the ear- might be a personal thing
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.