Customer Ratings & Reviews
- Model:
- JBLFREEXWHTBT
- SKU:
- 6261395
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
Excellent
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, I like the adaptability of the headphones for the options they have to change songs and pause
I would recommend this to a friendThey don't live up to the hype.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds don't give you anywhere near the amount of listening time advertised. Only about 2 hours tops. The charging case constantly stays on even the ear buds are nested. So you are wasting the power you may need later. It needs a on/off switch. Don't waste your money.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please submit a case request so we can assist you: https://support.jbl.com/us/en/customer-service/contact.html
- Cons mentioned:Connection
nice feel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.left ear goes in and out, I can only hear in one ear when on the phone and they are hard to synch up to my phone.
No, I would not recommend this to a friend Ehhh just okay.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for a cheaper set of wireless headset. Dont like the audio just rather buy airpods.
I would recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're always looking for ways to improve. If you need more help, please reach out to our Customer Support.
Love this products
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on deal and also used my rewards plus mu best deal, cost me very cheap and loved it.
I would recommend this to a friendJust okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend the buyers to save up a little more money to upgrade air pods or beats pro
I would recommend this to a friend- Pros mentioned:Sound quality
Fair but room for improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but bad for callings also battery die to fast
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for posting a review. We'd like to get more information from you so we can check your options. Kindly reach us at https://support.jbl.com/us/en/.
great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for when I go snowboarding and these work great, they don't fall out when I hit jumps which is awesome.
I would recommend this to a friend- Cons mentioned:Fit
Bad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad sound quality. You feel heavy in your ears
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback.We would recommend trying out the different sizes of ear-tips to ensure a secure fit. If you need help with our products, please reach out to our Customer Support.
JBL Wireless ear plugs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are fine for the price I paid. You get what you pay for bottom line.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate your honest review of our JBL Free. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department.
250
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good....................................................................................
I would recommend this to a friendBest sounding earbuds out there
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is 3 rd pair I’ve bought. Only because I gave 1 pair as a gift and other pair I lost the charge case.
I would recommend this to a friendInstead of aurpods
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used JBL speakers for years. These are a Christmas present I’m sure they will sound perfect.
I would recommend this to a friendAwesome wireless buds!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These wireless buds have awesome sound and good comfortable fit. Would definitely recommend to those who are interested.
I would recommend this to a friendGood for audio not anything else.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re a good fit for my ears. Just wish the mic was better and calls came through both ears.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your review on our JBL Free True wireless headphones. They automatically switches from stereo to mono when making or taking phone calls for a more natural call experience but we're always looking for ways to improve so we'll make sure this gets to the right team. If there's anything else we can help you out with, feel free to reach us through here: https://support.jbl.com/us/en/
Driving is Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these wireless earbuds makes driving easy cuz there handsfree and listening to music great.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were a great purchase. They have great sound and are very good for phone calls.
I would recommend this to a friend- Cons mentioned:Volume
Returned them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Retuned them because they would not get loud enough.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback about our JBL Free X. We're always looking for ways to improve. Please reach out to us if you need any help. https://support.jbl.com/us/en/
Not for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earplugs but will not fit my ear properly, no hassle return, thanks best buy!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL FREE didn't meet your expectations. You could also try the other ear-tip sizes included in the package to see if a pair would fit well. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
JBL Ear Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the sound quality I was expecting. Prefer headphones over ear buds.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your review of our JBL Free. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department.