Customer Ratings & Reviews
- Model:
- JBLFREEXWHTBT
- SKU:
- 6261395
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
Just ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are just ok in my opinion. The sound was limited with no noise canceling
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. If you have any questions or concerns about the JBL Free, please reach out to our Customer Support Team.
- Pros mentioned:Battery life, Sound qualityCons mentioned:Fit
Decent fit, long lasting recharge
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great ear buds, for me, but I realize that they won’t fit all. They are larger than expected, but I didn’t have problems with them falling out. The charging is on par with other similar devices, about 4 hours of use and then 4-5 charges with the included case. The different for me, is that these sound really good. The previous version of these had issues with the sound dropping out for a second, which I think was an issue with the linking of the earbuds. That is fixed in this version, I haven’t experienced it at all. The microphone also works well, no complaints when taking calls.
I would recommend this to a friend - Cons mentioned:Fit
Junky JBL
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unfortunately these are a bust; left ear always stops working, and even when they are working perfectly there suck for working out, they'll fall right out of your ears on the treadmill. Too bad, had great luck with JBL wireless speakers before at least
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Stopped charging after 1.5 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suddenly stopped charging after just 1.5 months of service. The product itself is good.
No, I would not recommend this to a friendValue for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found on sale/clearance. Well worth the price. *Minimum required for a review is ridiculous.
I would recommend this to a friendEar Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing - fit my ears well. Recommend them to my sister. Perfect for the YMCA.
I would recommend this to a friendGreat Sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my wife and she loves them. They fit securely in her ears during her workout.
I would recommend this to a friendFirst wireless earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although my husband loved them hes had some issues with the left earpiece. Overall they are ok.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Best earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it .I feel best earbuds but the earbud size was looking little big in the ear.
I would recommend this to a friendThey are good for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for work and cut in and out but are good because the case is recharchable
No, I would not recommend this to a friendThese JBL headphones rock!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my JBL earpods and I would highly recommend to them to all thanks Best Buy!
I would recommend this to a friend- Cons mentioned:Connection
Couldn't get buds to sync
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get these to sync. I followed the directions, Googled for solutions, and watched a couple of videos but could not get the left to sync to the right. It shouldn't be so hard. So I packed them up and took them back to Best Buy.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Skullcandy is better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for our daughter and she didn’t like them. She wasn’t able to wear just one and watch or listen from them like the Apple ones. So she returned them for the skullcandy ones which you can do that with also. I thought she had other issues as well but this was the biggest problem.
No, I would not recommend this to a friendHeadphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this headphones they real good and loud to listen music
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback that you've provided us. We'll make sure to submit this to the right department.
Ear headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ear headphones I would recommend them to a friend They are really nice to have
I would recommend this to a friendStar wars
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stuff and the sound very good a like everithing you have at the store and on line..
I would recommend this to a friendGreat ear phones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good clear sound quality. Also very comfortable in the ears for extended periods of time.
I would recommend this to a friendJBL x
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very great bluetooth headphones i would recommend them to a friend in family.
I would recommend this to a friendJblheadheadphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was too big. My sister didn't like it, I had to return it
No, I would not recommend this to a friendJBL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad when i buy i think its better but no bad i use some time
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.